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“WHAT A GREAT PLACE TO STAY!”

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Hampton Inn & Suites Omaha - Downtown
Ranked #5 of 82 Hotels in Omaha
Certificate of Excellence
Olathe, United States
2 reviews
“WHAT A GREAT PLACE TO STAY!”
Reviewed October 14, 2013

The hotel staff from top to bottom is the greatest. Front desk is extremely helpful. The hotel shuttle service will take you not only to the airport, also to local entertainment areas like the Old Market. The breakfast is really good too.

  • Stayed October 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hampton

Helpful?
Thank Randall R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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878 reviews from our community

Traveler rating
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    210
    54
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    12
See reviews for
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (93)
Date | Rating
  • English first
  • French first
  • Any
English first
Saint Louis, Missouri
Level 5 Contributor
53 reviews
31 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
Reviewed October 10, 2013

Our first visit to Omaha and fellow tripadvisors helped us find this jewel. Great location easy access and close to everything, seemed like new place, clean and well maintained, staff was very helpful, breakfast great. Walking distance to Old Mattress Factory for dinner, great local place for beer and burgers. Hotel offers free shuttle to and from Old Market, must visit Upstream Brewing. We were in town during Omaha's Restaurant Week and visited Gorat's, a local steak place reported to be one of Warren Buffet's favs, a nostalgic experience and good food! Other highlights of Omaha visit were tour of Boys Town, Union Pacific Museum in Council Bluffs, and drive out to Holy Family Shrine (amazing!). Hampton Inn was a great base for discovering all that is wonderful about Omaha.

  • Stayed September 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank reid6
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Greensboro, United States
2 reviews
Reviewed October 8, 2013

An exceptional experience with knowledgeable and very friendly helpful staff. As a first trip to Omaha, I found the staff to make my experience such that I felt like I knew the place. Offering advice on places to eat and places to see as well as adding service to my needs at the hotel, the staff ranks as EXCEPTIONAL. This is an A-ONE place to stay.

  • Stayed October 2013, traveled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hampton

Helpful?
Thank Benjamin S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AJ M, General Manager at Hampton Inn & Suites Omaha - Downtown, responded to this review, October 10, 2013
Thank you for your recent stay at Hampton Inn and Suites Omaha Downtown, and for taking the time to write a review regarding your stay. We love guest feedback!

We were so excited to hear that you enjoyed your stay overall. We appreciate your comments on the great service you received during your stay.

Again, thank you for your time in completing a review from your stay with us! We hope to see you back again soon!

Warm Regards,

AJ Mercer
Operations Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Knoxville, United States
1 review
Reviewed October 1, 2013

This hotel has exceptional customer service. From the time I walked in until the time I headed to the airport, the service was extraordinary. I don't typically stay at Hampton Inn Properties, but if the service is the same at all facilities, I will be staying more in the future.

  • Stayed September 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hampton

Helpful?
Thank Lorene J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AJ M, General Manager at Hampton Inn & Suites Omaha - Downtown, responded to this review, October 10, 2013
Thank you so much for taking the time to write a guest review for us!

We were so happy to hear that you enjoyed your stay. We were equally happy to hear that our team was found providing continuous exceptional service. We try our hardest to make every guest feel this way.

Thank you again for your time in completing this review from your stay with us! We hope to see you back again soon!

Warm Regards

Aj Mercer
Operations Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Omaha, United States
Level 1 Contributor
3 reviews
3 hotel reviews
Reviewed October 1, 2013

Front desk staff was friendly and helpful. Breakfast staff was not able to keep up with guests - apparently an unexpected influx of guests. Great location across the street from Ameritrade Park, home of the College Baseball World Series, and a 10 minute walk to Market District.

  • Stayed September 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hampton

Helpful?
Thank Michael S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AJ M, General Manager at Hampton Inn & Suites Omaha - Downtown, responded to this review, October 10, 2013
Thank you so much for taking time to write a great review for us! Our guest feeback is our most valuable tool in ensuring we are exceeding our guests expectation's each and every stay!

I will be sure to let the Front Desk Team know they did a great job!

We look forward to seeing you back again soon!

Warm regards,

Aj Mercer
Operations Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Upland, United States
Level 1 Contributor
3 reviews
Reviewed September 26, 2013

Extremely satisfied with everything. The most helpful and accommodating desk staff I have ever encountered. Shuttle to everything we wanted to see so we were able to turn in rental car early and save a couple days rental. Good breakfast. Rooms are large and linens are very nice. I loved that duvet covers are laundry between each guest.

  • Stayed September 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hampton

Helpful?
Thank Daniel L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AJ M, General Manager at Hampton Inn & Suites Omaha - Downtown, responded to this review, October 10, 2013
Thank you so much for taking the time to write a review for us! We appreciate your positive comments. We are pleased you enjoyed our shuttle service, breakfast and our spacious rooms.

We look forward to seeing you next time you're in Omaha!

Sincerely
Aj Mercer
Operations Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Boise, Idaho
Level 5 Contributor
84 reviews
66 hotel reviews
common_n_hotel_reviews_1bd8 42 helpful votes
Reviewed September 19, 2013

A nice looking modern designed hotel but things just didn't work. The room layout was funky with the working area built into the wall by the window and the other side of the window was a sort of TV unit. It didn't work very well, the desk area was too small for a business traveller and the viewing angle of the TV didn't work. There was a funky blind that was very loud when you put it up or down, and there were no sheers, so the room was absolutely pitch black, or wide open. I also had the unfortunate experience of being placed in a room over their laundry which was running until 11:15 at night and very noisy. As a HH member I wasn't impressed with that. As I had an early flight the next morning I didn't see the breakfast options, the dining area did look nice. I will be looking at other options next time in Omaha as this hotel just did not work for me.

Room Tip: Avoid any rooms that are near the laundry or machine rooms
See more room tips
  • Stayed September 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Holks
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
lsaronomaha, General Manager at Hampton Inn & Suites Omaha - Downtown, responded to this review, September 23, 2013
Thank you for posting your review of your recent stay with Hampton Inn and Suites Omaha Downtown. I'm sorry to hear that you did not enjoy your guest suite. We are always looking for ways to improve our rooms, and will be taking your thoughts and comments into consideration. We sincerely appreciate your feedback as we will be using it to better our property for the future. I hope you'll give us another chance and stay with us again the next time you're in town! I'd love the opportunity to discuss your stay and recommendations for us further. Please contact me at your convenience at 402.517.9950.

Best regards,

Linda Saron
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Hampton Inn & Suites Omaha - Downtown

Property: Hampton Inn & Suites Omaha - Downtown
Address: 1212 Cuming St, Omaha, NE 68102-4402
Phone Number:
Location: United States > Nebraska > Omaha
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#3 Business Hotel in Omaha
#4 Family Hotel in Omaha
#7 Romantic Hotel in Omaha
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Hampton Inn & Suites Omaha - Downtown 2.5*
Number of rooms: 120
Official Description (provided by the hotel):
Whether you're traveling for business or that well-deserved vacation, you'll want a hotel in Omaha that offers modern conveniences and stellar service. You've come to the right place: Hampton Inn & Suites Omaha Downtown. We're conveniently located near Century Link Convention Center, Creighton University, University of Nebraska Medical Center, TD Ameritrade Park, ConAgra Foods, Union Pacific, Gallup and the historic Old Market area. Whatever your pleasure you'll find it all just minutes from our comfortable hotel. ... more   less 
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Also Known As:
Hampton Inn And Suites Omaha - Downtown
Hampton Inn & Suites Omaha - Downtown Hotel Omaha
Hampton Inn Omaha
Omaha Hampton Inn

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