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“Predictably clean and friendly service”

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Hampton Inn & Suites Omaha - Downtown
Ranked #5 of 82 Hotels in Omaha
Certificate of Excellence
Reviewed April 25, 2013

I stayed at the Hampton Inn on Cumming Street in Omaha recently. I had a very warm and friendly greeting from the staff. The check-in process was efficient and friendly. The room, as always was very clean and comfortable. There was nothing out of place, it was as near to immpecable as possible. I find that this hotel is very consistent on service and cleanliness, as I have stayed here numerous times.

  • Stayed: April 2013, traveled solo
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Review collected in partnership with Hampton
1  Thank Mary F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Matthew G, Front Office Manager at Hampton Inn & Suites Omaha - Downtown, responded to this reviewResponded April 26, 2013

Thank you for taking the time to review your stay at Hampton Inn and Suites Omaha Downtown! We truly value your feedback! Thank you for your positive comments on friendly guest service, guest rooms, and of course our consistently clean hotel.

Again, thank you for your review of our hotel. We look forward to having you stay with us again the next time you are in Omaha.

Warm Regards,

Matthew Gordon
Front Office Manager

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786 - 792 of 921 reviews

Reviewed April 24, 2013

This hotel is very clean from the moment you walk in the front door! The staff is helpful and friendly. Breakfast was varied and delicious! Comfortable beds, too! Great location to visit Creighton University and much of Omaha!

  • Stayed: April 2013, traveled with family
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Review collected in partnership with Hampton
1  Thank Scott K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Matthew G, Front Office Manager at Hampton Inn & Suites Omaha - Downtown, responded to this reviewResponded April 26, 2013

Greetings! Thank you for taking the time to review your recent stay at Hampton Inn and Suites Omaha Downtown!

We are pleased to hear you finally found our hotel after trying out others in the Downtown Omaha area! Thank you for the great comments regarding cleanliness, friendly guest service, and breakfast!

Not only at we a great location near Creighton and the downtown area, we also provide complimentry shuttle service to Creighton and the Old Market everyday.

We hope to see you again soon!

Best Regards,
Your Friends and Hampton Inn and Suites Omaha Downtown

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Reviewed April 20, 2013

My husband and I stayed here for a concert/romantic weekend. We checked in in the afternoon and not only was it beautiful but it seemed so quiet. We felt like we'd stepped into a posh hotel! The corridors seemed wider than most and the elevator waiting areas on the floors were spacious. The common room / breakfast area was beautiful with a fireplace, comfortable couches, eating area had soft chairs and cushy benches. Coffee pots were always on as well as an assortment of tea bags and hot choc mixes. And their coffee was actually GREAT! Best hotel coffee I've had.

But then...they came in masses! Some sort of little league tournament was in the area. I cringed to myself thinking that we may not have such a restful night sleep! Boy was I WRONG! The rooms are well sound proofed! We heard nothing! Beds were comfortable, and they not only clean the sheets after every stay...they clean the comforters/duvets as well! It was spotless in our room! (And I am SUPER SUPER picky!)

There was a hot breakfast buffet. Waffles, cheese omelets, sausage, biscuits and gravy, cereal, pastries, yogurt, hard boiled eggs. juice, coffee, etc.

Now here's where it gets even more exceptional. This hotel offers free shuttle rides within a 5 mile radius and to the airport. In Omaha, this encompasses the CenturyLink Center, Omaha Civic Auditorium, many of the Playhouses and oh yes...the Old Market! If you've ever tried to park in the Old Market on a weekend you know how frustrating that can be! Just leave your car at the hotel and take the shuttle! They give you a number to call when you're ready to be picked up again.

This is now my favorite hotel in the Omaha downtown area! You will not be sorry if you book a room here!

  • Stayed: April 2013, traveled as a couple
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1  Thank Callie W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Matthew G, Front Office Manager at Hampton Inn & Suites Omaha - Downtown, responded to this reviewResponded April 26, 2013

Thank you so much for taking the time to write a review for us! We appreciate your positive comments and are very excited to hear that this will be your hotel of choice for future visits to Omaha.

We strive to WOW each and every guest with our cleanliness level, Exceptional customer service, and outstanding accommodations. I will share this review with my team, to show them how there hard work is paying off by providing our guest with expectional experiences during there stay.

We look forward to seeing you back again soon!

Warm Regards,

Your Friends and Hampton Inn and Suites Omaha Downtown

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Reviewed April 15, 2013

We stayed for the weekend to assist our son-in-law with his annual baseball clinic at Creighton Field. This location is perfect for Omaha. Right next to the ball park, about 12 blocks from Creighton and close to 480 witch can get you anywhere in town. The lobby is quite expansive with a lot of public seating. We also hosted a birthday party for an 8 year old. We were able to use the breakfast area for pizza and party. Staff was very friendly and helpful. Pool area is large enough and well maintained. The hallways are well lit and very wide. The elevators open into a large public area on each floor, not into a small area off the hall. The room was just about the right size. As usual with Hampton the bathroom was large and it's own room, not spilling out into the room entry. Breakfast was OK, but seemed to not have as many selections as I would have expected. Parking is on premises. Our room on the 4th floor seemed very quiet. All in all, a very pleasant stay. No surprises, reasonably priced, great location and would book again.

Room Tip: If you want to make your room feel larger, book one near the elevator and take advantage of the larg...
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  • Stayed: April 2013, traveled with family
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1  Thank srehmann
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Matthew G, Front Office Manager at Hampton Inn & Suites Omaha - Downtown, responded to this reviewResponded April 22, 2013

Thank you so much for taking the time to write a review for us! We appreciate your positive comments and are very excited to hear that this will be your hotel of choice for future visits to Omaha.

We look forward to seeing you back again soon!

Warm Regards,

Best Regards,
Your Friends and Hampton Inn and Suites Omaha Downtown

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Reviewed April 9, 2013

We stayed overnight (we have stayed at several properties in Omaha for tournaments) but somehow missed this little property. The rooms were spacious and comfy. Felt nice and safe. Great location. Free Parking (which is unheard of in Omaha). Nice breakfast selection.

Room Tip: Be persistent about getting a discount...they are all out there for the asking.
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  • Stayed: April 2013, traveled with family
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2  Thank fixn2travel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
lsaronomaha, General Manager at Hampton Inn & Suites Omaha - Downtown, responded to this reviewResponded April 15, 2013

Greetings! Thank you for taking the time to review your recent stay at Hampton Inn and Suites Omaha Downtown!

We are pleased to hear you finally found our hotel after trying out others in the Downtown Omaha area! Thank you for the great comments regarding free parking, spacious rooms, and breakfast!

We hope to see you again soon!

Best Regards,
Your Friends and Hampton Inn and Suites Omaha Downtown

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Reviewed April 7, 2013

The hotel is right across the street from the World Series Ballpark, so great place to stay if you are in town for that. The front desk staff was very pleasant and check-in was fine. The room was really nice, great bed, nice bathroom, TV, and bedside charging station for your gadgets (which was a nice touch). Ironing board and iron. No safe, no mini-bar...which was surprising and somewhat disappointing. Had some time before dinner so went down to have a drink, but found that there was no bar. Inquired about the closest one and was referred to a beer place that was a few blocks away. Seems odd that a place designed to have conferences would not have a bar, but they do have a free shuttle that will take you to one. Maybe its intentional to drive more traffic down to the Old Market area??? They also offer a managers reception on some nights were the wheel in a cooler and provide free beer, wine, and nachos. A real bar would be nicer.

  • Stayed: April 2013, traveled on business
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Thank eatbread
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
lsaronomaha, General Manager at Hampton Inn & Suites Omaha - Downtown, responded to this reviewResponded April 9, 2013

Greetings! Thank you for your recent review of Hampton Inn and Suites Omaha Downtown. We are pleased that you took the time to review your recent stay with us. Thank you for your positive comments on our location, guest rooms, and shuttle service. We feel very fortunate to be located in such a great spot in North Downtown Omaha!

We do appreciate your comments regarding the lack of a bar onsite. Although a bar is not available on site, we do have several bars within walking distance to our hotel: Union Bar and Pizzeria, Goodnights Bar and Pizza, The Slowdown, The Old Mattress Factory Bar & Grill and The Blatt Beer and Table. We also have beer and wine available for sale in our lobby area and we are able to provide complimentary shuttle service (as you mentioned) to Old Market Area.

Thank you again for your review of our hotel. We look forward to having you back again to stay with us next time you're in Omaha. Should you need a mini-fridge or microwave, please let us know. We do have those available in our suites.

Best Regards,

Linda Saron
General Manager

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Reviewed April 6, 2013

Great view of ballpark fireworks right outside the room. For anyone traveling with a cartop carrier the parking is outside so no worries with squeezing under any low ceilings. Wonderful room at a decent price for a premium hotel downtown.

  • Stayed: April 2013
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Thank ctriopelle
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
lsaronomaha, General Manager at Hampton Inn & Suites Omaha - Downtown, responded to this reviewResponded April 9, 2013

Thank you for taking the time to review your stay at Hampton Inn and Suites Omaha Downtown! We truly value your feedback!

We love that you used the word "premium" in the description of our hotel! It is our goal to consistently exceed our guests expectations and we're pleased that we were able to do that on your recent stay.

We look forward to seeing you again soon!

Sincerely,
Your Friends at Hampton Inn and Suites Omaha Downtown

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Additional Information about Hampton Inn & Suites Omaha - Downtown

Address: 1212 Cuming St, Omaha, NE 68102-4402
Phone Number:
Location: United States > Nebraska > Omaha
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#3 Business Hotel in Omaha
#4 Family Hotel in Omaha
#7 Romantic Hotel in Omaha
#7 Best Value Hotel in Omaha
Price Range: $84 - $205 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Hampton Inn & Suites Omaha - Downtown 2.5*
Number of rooms: 120
Official Description (provided by the hotel):
Whether you're traveling for business or that well-deserved vacation, you'll want a hotel in Omaha that offers modern conveniences and stellar service. You've come to the right place: Hampton Inn & Suites Omaha Downtown. We're conveniently located near Century Link Convention Center, Creighton University, University of Nebraska Medical Center, TD Ameritrade Park, ConAgra Foods, Union Pacific, Gallup and the historic Old Market area. Whatever your pleasure you'll find it all just minutes from our comfortable hotel. ... more   less 
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Also Known As:
Hampton Inn And Suites Omaha - Downtown
Hampton Inn & Suites Omaha - Downtown Hotel Omaha
Hampton Inn Omaha
Omaha Hampton Inn

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