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“Great choice for Western Omaha” 4 of 5 stars
Review of Hampton Inn Omaha West - Lakeside

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Hampton Inn Omaha West - Lakeside
Ranked #9 of 84 Hotels in Omaha
Certificate of Excellence
Minnesota
Level Contributor
185 reviews
43 hotel reviews
common_n_hotel_reviews_1bd8 288 helpful votes
“Great choice for Western Omaha”
4 of 5 stars Reviewed April 15, 2013

We have probably stayed in at least 100 different Hampton Inn's around North America and I would place this one in the top 20 percent. A pretty typical Hampton Inn in design and layout if you're familiar. If not, I can tell you this one was clean, comfortable beds, good gym, good hot breakfast and friendly hosts can be expected. I can tell you if you have business on the west side of Omaha or anywhere in the Metro for that matter as Omaha isn't that hard to get around by car, this one will get our patronage again.

Stayed March 2013, traveled as a couple
Helpful?
Thank BorealForestDweller
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hampton17606, General Manager at Hampton Inn Omaha West - Lakeside, responded to this review, April 17, 2013
It was great to hear of the great experience that you had during your stay here at the Hampton Inn Lakeside. I will be certain to share with the staff and they all take great pride in ensuring that all of our guests leave as satified as possible.
Thanks again for choosing our hotel as your choice and we hope to see you on your future visits to the Omaha area.
Sincerely,
Lisa (General Manager)
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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326 reviews from our community

Traveler rating
    212
    77
    19
    11
    7
See reviews for
123
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (24)
Date | Rating
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English first
Midwest
Level Contributor
51 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
5 of 5 stars Reviewed March 25, 2013

We live about 2 hours away from Omaha and continue to choose this as one of our top hotels when we need to stay in Omaha. T

Pros: On West Center, a main East/West street in Omaha
Clean and update to date
Free breakfast with lots of options
Decent sized pool
Nice room sizes

Con: It's set back a ways off Center in a shopping area, so you have to look a little for it.

Room Tip: There is a club next door that has been loud in the past. However, the last time we stayed it wasn...
See more room tips
  • Stayed March 2013, traveled as a couple
    • 4 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
Thank midwestsuzanne
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hampton17606, Manager at Hampton Inn Omaha West - Lakeside, responded to this review, March 27, 2013
I was very pleased to read your response and to hear that we were one of your top hotels when you come to Omaha. It is a pleasure to be at the top of your list and to hear all of the kind remarks in regards to the hotel. We certainly do appreciate you staying with us and we hope to see you on your future trips to Omaha.
Thanks for choosing Hampton Inn Omaha Lakeside!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Level Contributor
3 reviews
5 of 5 stars Reviewed March 6, 2013

We went to Omaha for a family funeral. The service was totally efficient and professional. The location was perfect for us. The policy of fresh clean duvet covers is wonderful. The bright white bedding practically sparkled and was comforting.
The topper was a breakfast bag for each of us as we went to the funeral - apple, pastry,... Really nice touch.

Stayed March 2013, traveled with family
Helpful?
Thank Linda x
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hampton17606, General Manager at Hampton Inn Omaha West - Lakeside, responded to this review, March 7, 2013
Thanks for taking the time to share your excellent stay with us. The staff was very pleased to read your response and to hear how you enjoyed our clean fresh bedding. We look forward to welcoming you to the hotel on your next visit to Omaha.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Grand Island, Nebraska
1 review
5 of 5 stars Reviewed March 5, 2013

The hotel was clean and the room was very comfortable. Since the hotel is tucked away behind some business, it was a little hard to get to. This Hampton is very close to shopping. I would guess that this is the best place to stay if you are going to be spending time in West Omaha.

Stayed February 2013, traveled as a couple
Helpful?
Thank Barry S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hampton17606, General Manager at Hampton Inn Omaha West - Lakeside, responded to this review, March 7, 2013
The entire staff was very excited to hear about your great stay. We all strive to ensure that every guest leaves with a great experience. Thanks for taking the time to share your experience with us and we certainly look forward to seeing you again on your next trip to Omaha.
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Chicago Ridge, Illinois, United States
Level Contributor
3 reviews
5 of 5 stars Reviewed February 22, 2013

Lots of stuff in the area. Free WiFi. The rooms were nice and clean, and the staff was friendly, quick, and helpful. The only thing that could potentially be improved was the breakfast - no real complaints about the breakfast (was your standard continental) but didn't stand out. Highly recommend the hotel.

  • Stayed February 2013, traveled as a couple
    • 5 of 5 stars
      Value
    • 4 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 4 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
Thank Joshua C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hampton17606, General Manager at Hampton Inn Omaha West - Lakeside, responded to this review, February 26, 2013
We are pleased to hear that you found our location to be a pleasant one. I am also pleased to hear that the staff was friendly and helpful. We do appreciate your feedback and we certainly look forward to welcoming you back on your next trip to Omaha.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Maryville, Missouri, United States
Level Contributor
34 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
4 of 5 stars Reviewed February 16, 2013

Overall a great stay. No complaints. Obviously it is not a 5 star resort, but I was very pleased with every aspect of the stay. It's not the trendy downtown hotel, but it was perfect for our one night stay. Husband had a business during the day and I did some shopping at Regency Court.
-Beds: Slept well. Wish there was an extra blanket in the room. I'm sure if I called the desk they would have brought me one.
-Concierge feel: We forgot our toothbrush and the front desk staff jumped at the opportunity to bring us a tube up!
-Room sizes: We stayed in a standard king and the room was spacious. Even the bathroom had plenty of space for two.
-Free breakfast: a bit nicer than the average free breakfast. Variety of juices and coffees. Lots of fresh fruit. Would have been nice to have some sausage or biscuits in addition to the eggs.
-Fireplace: Large fireplace near the main entrance was perfect while waiting for the car to warm up!

Room Tip: We stayed in a standard king and the room was spacious. Even the bathroom had plenty of space for t...
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  • Stayed February 2013, traveled on business
    • 3 of 5 stars
      Value
    • 4 of 5 stars
      Location
    • 4 of 5 stars
      Sleep Quality
    • 4 of 5 stars
      Rooms
    • 4 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
Thank JohnandCourtney316
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hampton17606, General Manager at Hampton Inn Omaha West - Lakeside, responded to this review, February 26, 2013
I was happy to read your recent review and to hear that your stay was a pleasant one. The team here strives to make each guest experience as pleasant as possible. When we accomplish that goal, we feel we have done our job. Thanks for choosing the Hampton Inn Omaha Lakeside. We look forward to seeing you again in the near future.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Kansas City, Missouri
Level Contributor
24 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
1 of 5 stars Reviewed January 23, 2013

This Hampton compared to others is not up to the standards I've come to expect from a great hotel chain. Despite my Gold status, check in was cumbersome and did not have my rewards on file. As such, got put in a room on the first floor next to the meeting rooms. Iron board was small, crooked and needed new cover. Room furnishings and bathroom beginning to show their wear and in need of a remodel.

On the plus side, the rate was reasonable, the location was convenient to a lot of restaurants and shopping and the room was clean.

Room Tip: Avoid first floor near meeting rooms.
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  • Stayed January 2013, traveled on business
    • 3 of 5 stars
      Value
    • 4 of 5 stars
      Location
    • 3 of 5 stars
      Sleep Quality
    • 2 of 5 stars
      Rooms
    • 4 of 5 stars
      Cleanliness
    • 2 of 5 stars
      Service
Helpful?
Thank twb311
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hampton17606, General Manager at Hampton Inn Omaha West - Lakeside, responded to this review, January 25, 2013
Thanks for taking the time to let us know that your stay was not so pleasant or up to your standards. I certainly do apologize for that and we are due to some upgrades and these will be taking place this year. As for the Honors number not being on the account, once again we do apologize. Without knowing your name, I am not able to look as to why the Honors number was not on there or as to why it did not pull up. If you would like to discuss this further please feel free to contact the hotel and we can look into this further and we would like to make this past stay right with you.
Thanks for choosing Hampton, we hope to hear from you soon.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Hampton Inn Omaha West - Lakeside

Property: Hampton Inn Omaha West - Lakeside
Address: 17606 Arbor Plz, Omaha, NE 68130-4673
Phone Number:
Location: United States > Nebraska > Omaha
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Swimming Pool Wheelchair access
Hotel Style:
#3 Family Hotel in Omaha
#3 Romantic Hotel in Omaha
#4 Best Value Hotel in Omaha
#9 Business Hotel in Omaha
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Hampton Inn Omaha West - Lakeside 2.5*
Number of rooms: 110
Official Description (provided by the hotel):
At the Hampton Inn Omaha West-Lakeside we are just minutes from the Village Pointe outdoor Shopping Center as well as several local restaurants. Inside the hotel you will enjoy great service, a free breakfast and wireless high-speed internet. All of our rooms include a microwave, refrigerator, coffee pot, and flat screen TV! Our guests can relax in our indoor pool and hot tub or get an intense work out in our exercise room. We are a 100% guest satisfaction hotel. ... more   less 
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Also Known As:
Hampton Inn Omaha West - Lakeside Hotel Omaha
Omaha Hampton Inn

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