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All reviews stayed here pancake maker brick wall front desk cheese omelets bathroom fan hot tub room was clean the breakfast area check in was easy easy access hotel is located third floor indoor pool room service nice stay yogurt
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Reviewed December 29, 2009

I live in omaha and I have booked this hotel numerous times for my girlfriend/fiance who is very picky about the cleanliness off the room. The hotel is very near the interstate for easy access. There is a newly remodeled walmart across the interstate from it and a 2 restaraunts (middle class and a sport bar/grille) and a coffee shop almost in the parking lot. The only issue I have had is the drains in the bath tub are very slow (this only happened in one room), nothing like standing in old dirty bath water, once the drain in the sink was clogged up and they came and fixed it right away.

Date of stay: December 2009
  • Trip type: Traveled as a couple
    • Value
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Thank maccurt
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed July 8, 2009

Traveled to Omaha on business for 3 days and stayed at the Holiday Inn Express. I will start by mentioning I don't usually stay in limited service hotels. My first impression did not start off as I would have liked. Arrived on a Sunday evening and stood at the front desk for at least 10 minutes while the guy behind the desk took 4 calls while I stood there waiting to check-in. Finally had to wave our hands in front of him to make sure he saw us. After finally checking in I arrived to the room which was fairly large and clean. I can't complain much about the room...It had a mini fridge and microwave which was nice. The pillows were a little small though and there was some street noise, but that can be expected when off a major road. And the WI-Fi was excellent. The hotel also had a small gym and indoor pool, but I did not use. The free breakfast was...Free. The hot food was a little scary for my liking so I ended up sticking with the cereal. The first morning the hotel only had skim milk, so asked if they had any 2%. Was told they might have some in a few days. Overall, the stay was OK.

Date of stay: June 2009
  • Trip type: Traveled on business
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Thank LostinTX
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed June 15, 2009

Generally great reviews here so maybe my experience is not normal.
First - maybe the time of year .. but almost $180 with tax at a discount rate set my expectations high.
1) Breakfast .... eggs were watered down (is this becoming an HI trend?) and bacon cold. I expect much more at this price.
2) Room - nothing special - just normal. Why don't these LCD TVS actually get HD broadcasts?
3) Air conditioner / heater - no "fan only setting" - especially nice when the mass of boys baseball teams are running around in the evening :-)
Plus: Manager on duty (evening) did get me in the most quiet room he could considering the other bookings - much appreciated.
Plus: On outskirts of Omaha but right next to a couple of restaurants and ice cream place.
Value for price my main concern. $99 would have got it 4 stars.

Date of stay: June 2009
Trip type: Traveled solo
1  Thank Rich W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed May 17, 2009

I work at a Holiday Inn Express so I am a little critical about other hotels, but I really liked this one. It was nice to go to a relaunched hotel. We checked in and the front desk person (Kevin) was very nice. The rooms were almost perfectly cleaned, there was someone elses hair on the blowdryer when we got there but that was the only thing, everthing else was spotless. The decor was great, some hotels look very dated with their bedding and paintings ect.

The only criticisms I have are these:
- I am not a big fan of Holiday Inn Express pillows, they say firm and soft but neither are comforatable.
- The heater/ac unit didn't work well. When we turned the heat on it smelled like burnt hair, and it took about twenty minutes for the a/c to kick on.
- The fridge made a buzzing noise that annoys me greatly, I reported this to the front desk, but I don't think any action was taken.
- The breakfast bar was a little messy, this I can understand a little because there was a group of baseball kids in the hotel, but it was messy and could have been picked up a little better.
- The location isnt great, we asked the front desk for chinese menus and they didnt have any, and there wasnt much around the hotel that seemed interesting (bars/tourist attractions/ etc.)

Overall I really liked the hotel and I feel that they had great service.

Date of stay: May 2009
  • Trip type: Traveled as a couple
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Thank tigerlilyhb89
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed January 19, 2009

My son had a baseball tournament in the Omaha area. After seaching several hotels for a good price for our whole team, we called the HI hotel's front desk and talked to the manager. Not only did he have plenty of rooms for our whole team, but welcomed a team of teenaged boys to the hotel. He also gave us a special rate, since we booked 15 rooms, way less than $100 a night. The hotel was VERY clean and well cared for. The breakfast kept up with 14 teenaged boys, plus the other teams who stayed there, providing several hot choices. There were many tables to sit at, most hotels provide only a few tables, plus a large screen TV to watch while enjoying your breakfast. There was bad weather that weekend, but the staff was very helpful about getting around town after the storm. Also, the pool was enjoyed by all. We found it to be a very comfortable stay with a mini frig and microwave in every room. Plus there was small mini-mall within walking distance that had an ice cream place and a nice sports bar & grill. It had easy on & off acess from the interstate. Except for the weather it was a very good trip!

Date of stay: June 2008
  • Trip type: Traveled with family
    • Value
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    • Check in / front desk
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    • Business service (e.g., internet access)
2  Thank Peg H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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