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Hilton Garden Inn Omaha West
Ranked #14 of 82 Hotels in Omaha
Certificate of Excellence
Colorado Springs, Colorado
Level Contributor
32 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
“Nice Place To Say”
Reviewed June 30, 2014

My son and I stayed in the Hilton because the Home2 construction was delayed and we were moved over. We stayed for 4 nights and had a nice clean room with all the expected amenities. The breakfast was excellent and the food service staff was very friendly and accommodating. There is easy access from the hotel to the Village Point Shopping Area and to Dodge Road. I would definitely recommend this hotel to others.

Room Tip: Construction on the new Hilton Home2 (across the street) continues through September, ask for a room...
See more room tips
  • Stayed June 2014, traveled with family
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
    • Service
Helpful?
2 Thank John H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
lisawestra, General Manager at Hilton Garden Inn Omaha West, responded to this review, July 2, 2014
Thank you so much for the review! I am truly happy to hear of your experience at the hotel, and welcome you back at any time!

I want to thank you for the kind words you said in your review! At the Hilton Garden Inn Omaha West, we love our hotel...from the spacious rooms, to the beautiful lobby, and accommodating staff. What we truly enjoy more is when a guest stays at our hotel and enjoys it as much as we do!

Thank you, again, and please come and stay with us in the future!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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422 reviews from our community

Traveler rating
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    6
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (27)
Date | Rating
  • English first
  • Portuguese first
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  • Any
English first
Broomfield, United States
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed June 26, 2014

We were here for a baseball tournament with 10 families for 5 days. The staff at the Hilton were amazing and they all went out of their way to make sure breakfast was ready by 6AM and that we all had what we needed. The property is located next to an outdoor mall and has tons of food options, etc. Best place to stay in the Omaha area!!

  • Stayed June 2014, traveled with family
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
    • Service
Review collected in partnership with Hilton Garden Inn

Helpful?
2 Thank Thomas S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
lisawestra, General Manager at Hilton Garden Inn Omaha West, responded to this review, July 2, 2014
Thank you so much for choosing to stay with us at the Hilton Garden Inn Omaha West. We truly appreciate your business. I wanted to also thank you for taking the time to share your experience with us on TripAdvisor.

I am happy to know you had a pleasant experience at our hotel. I am glad we were able to provide you with excellent service and most importantly a nice stay.

Again thank you so much for staying with us and I hope you will consider staying with us again the next time you are in the West Omaha area.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Broomfield, Colorado
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed June 25, 2014

Our stay here was excellent! We were in Omaha for a baseball tournament, and a majority of the team and their families stayed at this property as well. The staff bent over backwards to make sure we had everything we needed and that the kids had breakfast ready at the right time to accommodate the teams early morning games. The breakfast was plentiful and delicious. All of the staff were friendly and helpful. The rooms were spacious, beds very comfortable. The rooms had a microwave and a mini refrigerator. The pool was very nice with a lovely outdoor patio right outside the door. We would definitely stay there on our next trip to Omaha!

  • Stayed June 2014, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank ColoradoLisa5
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
lisawestra, General Manager at Hilton Garden Inn Omaha West, responded to this review, July 2, 2014
Dear ColoradoLisa5, ...thanks for the wonderful review on TripAdvisor.com! We're so delighted you enjoyed your experience, and hope you'll continue to come back in the future! Have a great summer!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Imperial, Missouri
Level Contributor
6 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed June 16, 2014

The hotel itself is very nice, clean and in great condition.
However, across the parking lot is a large construction site, for the new Home 2 location....and for some reason the construction crew felt it necessary to start moving equipment and vehicles at 7:30 am, so for 2 solid hours we listened to back up alarms. The hotel staff was less than sympathetic or apologetic! My advice, at least until construction is finished, is stay elsewhere!

  • Stayed May 2014, traveled as a couple
    • Value
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Helpful?
2 Thank Donna P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Northampton, England, United Kingdom
Level Contributor
53 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
Reviewed June 16, 2014

Lovely hotel in the beauitful western side of Omaha ...great facilities, ice machines, gym and pool, free coffee, iced water and cookies all day in the entrance area.
Rooms are very spacious and well appointed, King size bed, tv, desk, lounge chair and footstool, coffee machine, fridge and microwave, iron and ironing board and air con.
Staff are very friendly and welcoming. Breakfast is great and the freshly made omlettes are to die for. Cooked breakfast is $9.95 and continental is £3.95. Hotel also provides free local transport to and from - so if you want a meal and dont want to drive they will take you and bring you back.

Room Tip: Rooms 227 and 229 have air con units outside the window (double glazed) but still audible
See more room tips
  • Stayed June 2014, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank Tim S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
lisawestra, General Manager at Hilton Garden Inn Omaha West, responded to this review, July 2, 2014
Dear Tim S,
Thank you so much for the review! I am truly happy to hear of your experience at the hotel, and welcome you back at any time!

I want to thank you for the kind words you said in your review! At the Hilton Garden Inn Omaha West, we love our hotel...from the spacious rooms, to the beautiful lobby, and accommodating staff. What we truly enjoy more is when a guest stays at our hotel and enjoys it as much as we do!

Thank you, again, and please come and stay with us in the future!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Peosta, United States
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed June 13, 2014

Our experience her was excellent. Room was comfortable and clean. We were in Omaha to attend our son's 30th surprise birthday party so did not utilize many amenities, so can not say to the value of those. Our sleeping and room arrangement was all we expected. We would stay here again.

  • Stayed June 2014, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hilton Garden Inn

Helpful?
2 Thank Norma K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
lisawestra, General Manager at Hilton Garden Inn Omaha West, responded to this review, July 2, 2014
Dear Norma K,
Thank you so much for choosing to stay with us at the Hilton Garden Inn Omaha West. We truly appreciate your business. I wanted to also thank you for taking the time to share your experience with us on TripAdvisor.

I am happy to know you had a pleasant experience at our hotel. I am glad we were able to provide you with excellent service and most importantly a nice relaxing, quiet stay. Hopefully you can stay with us again and partake in all of the amenities we offer.

Again thank you so much for staying with us and I hope you will consider staying with us again the next time you are in the West Omaha area.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Wilson, United States
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed May 28, 2014

Great hotel! The staff were very polite and helpful during the check-in and check-out process. The rooms were very quiet and allowed for enjoyment of the in-room entertainment. Great dinner from Room Service as well.

  • Stayed May 2014, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hilton Garden Inn

Helpful?
1 Thank Bradley W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Hilton Garden Inn Omaha West

Property: Hilton Garden Inn Omaha West
Address: 17879 Chicago St, Omaha, NE 68118-2914
Phone Number:
Location: United States > Nebraska > Omaha
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
#5 Family Hotel in Omaha
#7 Business Hotel in Omaha
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Hilton Garden Inn Omaha West 3*
Number of rooms: 118
Reservation Options:
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Also Known As:
Hilton Garden Inn West Omaha Hotel Omaha
Hilton Garden Inn Omaha
Hilton Omaha
Omaha Hilton

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