The HVAC system is a disaster. I checked in the first night and the room is 76 degrees (100 outside) I'm on the west side with a room overlooking a giant air conditioner (no view otherwise for a silver honors member) I turn down the air and go to dinner expecting the room to be cooler when I got back. I come back and its still 76 degrees! I call down and a guy comes up and says the air conditioner has some sort of sensor that needs heat, or light or movement or something to click on. Ridiculous! The next night they have a reception but there is no notice in the room so I miss it! So, no reception, no view and the air isn't working again. I call down and let them know the issues. Well sir thanks for letting us know you're having a crappy time, so we can work on these things. No offer for anything - points, free meal, discount on the room - nothing! Well, glad I can tell you your hotel and service need work. I hope they fix it, but after two sleepless nights, I won't be back!
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- Also Known As:
- Hilton Garden Inn West Omaha Hotel Omaha
- Hilton Garden Inn Omaha
- Hilton Omaha
- Omaha Hilton