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“Delightful stay!”

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Holiday Inn Express & Suites Omaha West
Ranked #37 of 82 Hotels in Omaha
Reviewed July 9, 2012

Brand new, clean, friendly, fresh baked cookies, free wine amd beer, and a great free breakfast. What more could you ask for?

Stayed: July 2012
Thank Buster409
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Reviews (226)
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140 - 146 of 226 reviews

Reviewed July 8, 2012

After having a horrible night in another hotel Holiday Inn Express came to our rescue!! The rooms were clean and new. The front desk staff was very friendly. They had a customer appreciation night, which my husband loved!! The breakfast was awesome, more than we are use to getting from a hotel. They have a great location with lots of restaurants and shops around them!! We just had an overall great experience there. I would recommend this place to everyone.

  • Stayed: July 2012, traveled with family
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Thank Beth J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed July 8, 2012

Upon arriving, we were greeted by the most pleasant front desk clerk. The hotel was busy but he was very personable and interested in us despite that fact. It was hot outside - about 100 degrees - but the room was wonderfully cool and welcoming. It was clean and comfortable with lots of space. I have no negative comments about this place whatsoever, except for someone above us who was somewhat "thunder-footed" when he walked around. This, of course is not the hotels fault! We had an end room and it was very quiet. We slept really well. In the morning, the hair dryer quit working. It was replaced right away by yet another friendly desk clerk. The location was great - it seemed like any kind of food you might want was right there in the area. Lots of stores, too. The back of the hotel looks out over woods - at one point I looked out and there were two deer looking back at me. Priceless for a busy urban area.

Room Tip: Not sure about the other rooms, but our end room was quite spacious and quiet.
  • Stayed: July 2012, traveled with family
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Thank CoolMadre
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed June 20, 2012

We needed something near the reunion and this was perfect. Easy to find in West Omaha. Tucked back just out of traffic. Lots of restrauants near by. Staff friendly and helpful. King bed was comfortable.

  • Stayed: June 2012, traveled with friends
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1  Thank akelleyrdh
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed June 10, 2012

My sons, ages 21 and 23 and I spent the weekend at the hotel this weekend. When we arrived, we were greated very politely and were allowed to check into our room as soon as it was ready, which was just after noon.

The Good: The room was large and the beds were comfortable. The breakfast on Saturday was better than average. They had eggs, biscuts and gravy and sausage, along with a good variety of normal breakfast fare. The happy hour was average. They had tap beer and box wine along with popcorn and a type of pretzel mix. In addition, they had large pickles and green olives. It would have been nice to have something like cheese and crackers. The room was quiet, with no noise from the hallway. We had our dog with us and they were very dog friendly. When we arrived, they offered us a free membership to a local health club during our stay. We enjoyed the indoor and outdoor olympic pools and the very large hot tub at the club. The club was just minutes away, and really added quality to our stay in Omaha.

The not so good: Five minutes after arriving, we reported that the refrigerator was frozen up and was not working. I called the desk and was told "we have a man headed up to three, and I will have him check it out right away." We waited for about an hour, because we had some things to refrigerate, including medicine. We wanted to get moving, and did not want to be bothersome, so we left for the rest of the day. When we returned, the refrigerator was not repaired. We were tired and hot and decided not to bother with calling the desk again. The room was reasonably clean, but when we opened the curtains, some child's drawings fell out from the curtain area. There were also pieces of paper and sticky candy left behind the waste basked in the bedroom. Breakfast was supposed to last until 9:30. When we arrive a few minutes after nine, the last of the hot food was gone. When I asked about it, the lady said "we are out." Breakfast was very busy and numerous people arrived after we did. The waste cans were overflowing onto the floor and we had to stack our plates and cups on top of the cans. Several people looked upset and simply left their plates on the table.

Overall, I would rate our stay 3 1/2. I would stay there again, mostly for the health club.

Stayed: June 2012, traveled with family
Thank connie h
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed May 22, 2012

After checking reviews for the area, I chose this location and I'm very pleased. The rooms are clean and roomy. The beds are very comfortable and the staff very helpful and friendly. The complimentary breakfast is good and plentiful. I'd recommend this location an would stay here again.

  • Stayed: May 2012, traveled on business
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2  Thank Mrluthor
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed May 17, 2012

We were warmly and enthusiastically greeted when we arrived for our two-night stay. The pool and other ameneties were really nice, and the room was clean. We had a slight issue with housekeeping, but the general manager resolved the issue to our complete satisfaction. Great customer service!

  • Stayed: May 2012, traveled as a couple
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Thank butterflylover
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Holiday Inn Express & Suites Omaha West

Address: 17677 Wright St, (south of 177th and West Center Road), Omaha, NE 68130-2095
Phone Number:
Location: United States > Nebraska > Omaha
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Suites Swimming Pool Wheelchair access
Hotel Style:
#7 Family Hotel in Omaha
#9 Romantic Hotel in Omaha
#12 Business Hotel in Omaha
Price Range: $104 - $157 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Holiday Inn Express & Suites Omaha West 2.5*
Number of rooms: 80
Official Description (provided by the hotel):
Welcome to the newly renovated pet-friendly, 100% non-smoking Holiday Inn Express & Suites Omaha West hotel. Located just off Hwy 275 at 177th Street on the way to Elkhorn, NE, the award winning accommodations of the Holiday Inn Express & Suites Omaha, NE West hotel are conveniently situated for business and leisure travelers. Free beer, wine, soda and snacks are served from 6pm-8pm Monday through Thursday. This west Omaha, NE hotel location provides our guests with easy access to all the area has to offer. Many shopping and dining options are adjacent in the Shops of Legacy. Sights nearby include Village Pointe Shopping Center, Westroads Mall, and Lake Zorinski Recreation Area. Henry Doorly Zoo, Nebraska Crossings Outlet Mall, Downtown Old Market, TD Ameritrade Park, and CenturyLink Center are all just a short drive. Corporate travelers find the Holiday Inn Express & Suites Omaha West hotel convenient to many companies including TD Ameritrade, Yahoo, Paypal, Oriental Trading Co, West Corporation, First Data, First National Bank, Union Pacific, Travel and Transport and Mutual of Omaha. CHI Lakeside Hospital is adjacent. Free high-speed Internet, well-lit work desks, and a 24-hour business center make working on the road easy. Enjoy amenities such as complimentary hot Express Start breakfast, indoor pool and whirlpool, and fitness center. Available only to guests of the Holiday Inn Express & Suites Omaha, NE West are complimentary passes to LifeTime Fitness located nearby. They offer indoor/outdoor swimming with water slides and their entire fitness facility is open to all of our guests. ... more   less 
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Also Known As:
Holiday Inn Express Omaha West Hotel Omaha
Holiday Inn Omaha
Omaha Holiday Inn

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