This is my first trip advisor review, but I felt compelled to share our absolutely wonderful experience at this hotel. The staff was INCREDIBLE, taking the time to explain the history of the hotel, showing us the hidden treasures that were found buried in rooms during the renovation (it was a former federal building) for example, an amazing restored "Most Wanted" picture from the 1930's. The hotel itself was beautiful, clean, with the added perks that it kept part of the former federal building, the vaults, part of the flooring...it was really cool learning the history behind it. The breakfast bar (yummy waffles, plus lots of other great stuff) was fabulous. The very best part of the stay was the STAFF. We stayed two nights and by the end of the trip we felt like we were leaving friends instead of employees, and were sad to go. We had previously booked another less expensive hotel for the night of the One Republic concert in July, but decided to change our reservations and pay the few extra bucks to stay here again. We even insisted certain staff members schedule their shifts when we are there :) I don't want to leave anyone out because everyone we met was great, but I want to give special shout outs to: LAUREN: , the front desk girl both nights we were there. She toured us, took the time to give us the hotel history, and was genuinely friendly. I never saw her without a smile on her face. She radiated joy. TOM: Valet parker/Shuttle driver. Tom was great! So personable with such a good head on his shoulders for his young age. He went above and beyond, suggesting local hot spots, and even when he was surrounded with patrons needing attention, I never saw him become impatient or stressed. Truly nice guy. JASON: Another valet and shuttle driver. Very nice as well, helpful, courteous. SOPHIE: She was working the front desk the day we checked out, and in a short time we connected with her as well. I tell you, these people are friendly! She snapped some pictures of us, listened to us ramble about what a great weekend we had, with a smile on her face the entire time. I could write so much more, but I would recommend this hotel to anyone. I have not one negative word to say. I am SO looking forward to returning in July, and may find an excuse to get back sooner. Check this gem out people. You won't be disappointed.
- Reservation Options:
- TripAdvisor is proud to partner with Marriott, Booking.com, Priceline, Expedia, Travelocity, Hotwire, Hotels.com, Orbitz, Cancelon, getaroom.com and Evoline ltd so you can book your Residence Inn Omaha Downtown/Old Market Area reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.