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“I'll stay here again!”

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Residence Inn Omaha Downtown/Old Market Area
Ranked #1 of 82 Hotels in Omaha
Certificate of Excellence
Newport, Rhode Island
1 review
“I'll stay here again!”
Reviewed November 20, 2013

Great staff!! Classic use of historic building, excellent job preserving the safe doors and old wanted posters (check out the Most Wanted Lounge!). Great size rooms, furnishings similar to upscale Marriotts but at the regular price. Staff was attentive and friendly; it was nice to come back after a day of meetings and be greeted by name! Convenient location to walk around downtown Omaha; easy walk to Old Market and to see the many statues.

  • Stayed November 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
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Helpful?
Thank inezjk
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kyle H, General Manager at Residence Inn Omaha Downtown/Old Market Area, responded to this review, November 21, 2013
Inez...what a review! We so enjoyed having you all here while you were in Omaha! Thank you so much for writing about your experience and posting it to TripAdvisor.com. It is always great to hear when our guests enjoy their time with us, and yours is no exception. In the event you return to our wonderful city...be sure to look us up. We'd love to serve you again! All the best -
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473 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (85)
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English first
San Diego, California
Level Contributor
12 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed November 15, 2013

Really great service in a fabulous OLD building. All staff members went out of their way to help, front desk, kitchen and valet staff were incredibly pleasant and helpful. This is NOT the old style RI, but the brand new modern furnishings.

  • Stayed October 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank dianeconger
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kyle H, General Manager at Residence Inn Omaha Downtown/Old Market Area, responded to this review, November 18, 2013
Dear Diane...what a review! As you are loving the new Residence Inns, we are loving having you as our guest! Thank you so much for your review, and for giving us the opportunity to serve you. I certainly hope we get to see you soon!
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Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed November 11, 2013 via mobile

Hotels often cater to the business traveler, but I have never felt more welcomed than I did at this recently opened Residence Inn. The hotel staff didn't just cater to the guests, they befriended them. It was clear they shared a sense of purpose; that purpose was to ensure our stay was problem-free, and they succeeded.

The ambience of the building was unique: an old Federal building rehabbed and updated with the classical elegance of the high ceilings, marble floors. They even kept some old elements of the building, like the former vault doors of the Federal Reserve which was housed in the building...the classic treatments continued right to the room, which is where they ended.

Beyond the threshold was one of the most modern rooms I have ever stayed in: fast wi-fi service, satellite T.V, and even USB ports in some kitchen outlets! The room I stayed in had a full shower with a waterfall head that added to the feel of modern luxury.

The amenities are notable, too. I used the gym and found it better equipped than most hotel gyms, and larger, too, so it didn't feel like you were sharing a large closet with the others there. The breakfast was typical Residence Inn (fruit, starches, eggs, cereal, coffee and juices); more than enough to face the coming day and all served with a smile.

The aspect that makes this hotel great, though, is the staff. They made everyone feel so welcome--even giving me the nickname "Hoss"--that I wanted to extend my business trip! I have never had a hotel make me want to do that, but Kyle, Courtney, Lauren and Tyler make you feel like family. You will not be disappointed with this gem conveniently located within walking distance to all of the best spots in Omaha--but you won't have to walk since they are happy to drive you!

Stayed November 2013, traveled on business
Helpful?
2 Thank Ken M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kyle H, General Manager at Residence Inn Omaha Downtown/Old Market Area, responded to this review, November 18, 2013
Hoss! What a review. We definitely had some fun while you were with us last week...it's so unfortunate that you won't be back for awhile. That being said, thanks for getting the word out about your experience with us...we certainly appreciate it! Here's hoping you come back and see us, sooner rather than later I hope!
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Newport, Rhode Island
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed November 6, 2013

From the helpful parking staff to the high pressure rain shower head.... This hotel has it all right. This is the place to go if you are military looking for that 'high end' hotel. What a great place to spend a night in Omaha!!!

  • Stayed November 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
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Helpful?
1 Thank Mysty429
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kyle H, General Manager at Residence Inn Omaha Downtown/Old Market Area, responded to this review, November 11, 2013
Dear Mysty429...from all of us at the Residence Inn, thank you for your review on TripAdvisor.com! TripAdvisor is a great way to let people know what to expect when they come into our hotel, and I'm so happy you've shared your experience with everyone. What a great group from Newport News, RI...I am so glad you enjoyed your time here! We hope to see you again!
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1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed November 6, 2013 via mobile

Awesome hotel! Brand new accomodations with in a building with character. The hospitality of the staff is great. Friendly and engaging, everyone went out of their way to make sure we felt at home from the young man cooking the hamburgers during the evening social to the manager that came out and chatted with us. Simply a great hotel at which to stay.

Stayed November 2013, traveled on business
Helpful?
1 Thank Ed E
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kyle H, General Manager at Residence Inn Omaha Downtown/Old Market Area, responded to this review, November 11, 2013
Dear Ed E...wow, what a review! Thank you so much for sharing your experience at our hotel. We are so privileged and humbled that you thought enough of our hotel to write a review on TripAdvisor.com, and hope you'll experience us again soon!
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Manassas, Virginia
2 reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed November 6, 2013

I am a frequent traveler to places around the world. This has been one of my best stays anywhere at any price. The staff is outstanding and the rooms are fantastic. The showers and bathrooms are amazing- the whole facility has a great feel and attitude. It's a classic building updated to top-notch modern standards. The breakfast is great- I'm picky about quality food and I'm happy here. Happy hour and dinner along with the friendly staff makes the place. Stay here. You'll be glad.

  • Stayed November 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank d2g
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kyle H, General Manager at Residence Inn Omaha Downtown/Old Market Area, responded to this review, November 11, 2013
Dear d2g...Greetings from Omaha! I want to take a moment to express my sincerest thanks for your wonderful review on TripAdvisor.com. It is so wonderful that you were willing to share your experience of our hotel and our service with anyone looking for hotels in Omaha. It is certainly appreciated. I certainly hope to see you again at the Residence Inn Omaha Downtown!
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Noblesville
2 reviews
Reviewed November 1, 2013

Staff, Customer Service, and Facility were by far the best in the country. The renovations to the Federal Building were amazing. The Quality and easy access to the facility and the downtown area was perfect.

  • Stayed October 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Steven S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kyle H, General Manager at Residence Inn Omaha Downtown/Old Market Area, responded to this review, November 6, 2013
Steven...what a review of our hotel! I'm so happy to hear you enjoyed your experience and I'm honored that you would consider this one of the best hotels in all your travels. From all our team at the Residence Inn Omaha Downtown...thank you!
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Additional Information about Residence Inn Omaha Downtown/Old Market Area

Property: Residence Inn Omaha Downtown/Old Market Area
Address: 106 S 15th St, Omaha, NE 68102-1606 (Formerly Residence Inn Omaha Downtown)
Phone Number:
Location: United States > Nebraska > Omaha
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Kitchenette Pets Allowed ( Dog / Pet Friendly ) Shuttle Bus service Suites Airport Transportation
Hotel Style:
Ranked #1 of 82 Hotels in Omaha
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Residence Inn Omaha Downtown/Old Market Area 3*
Number of rooms: 152
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