My wife and I used to frequent Grandmothers for years. Always had great food and service. Decided to visit tonight with my family. Not the service nor food quality we have come to expect. My wife had a cup of soup and a rueben sandwich. . Sandwich was not cooked. Waited 15 minutes for our waitress to appear again to correct the issue. My daughter ordered a chicken fried chicken. Again, the chicken was under cooked. What happened to the restaurant we have enjoyed for years and come to expect so much more ??