Check-in was quick and efficient and for the most part the staff was friendly and competent. The room smelled really musty and damp, and by the time we checked-out it had permeated all of our stuff. I had to wash everything twice when we got home to get the smell out. The carpet was dirty and actually made your feet black. The beds were super uncomfortable. The mini-fridge and microwave were handy and clean. The bathroom was reasonably decent but definitely needed updating and regrouting. Breakfast was okay. The pool was so hot that it was uncomfortable and so was the pool room. The water was easily over 95 degrees so it was more like a hot tub, and the room was probably 100 degrees so it was very sauna-like. Its not a cheap hotel so we expected at the very least a clean room. We were disappointed.
- Official Description (provided by the hotel):
- Non-smoking hotel with recently remodeled rooms with indoor heated pool and hot tub. Complementary deluxe Continental breakfast in included and is served throughout the morning of stay. In-house fitness center , guest laundry facility, market place (food center), FREE 24 HOURS COFFEE, COMPLEMENTARY SECURE WI-FI and accessible location right off HWY 680 and Maple st. (Exit 4) ... more less
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- Also Known As:
- Comfort Suites Omaha
- Omaha Comfort Suites