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“Will stay again” 5 of 5 bubbles
Review of Hilton Garden Inn Omaha Downtown / Old Market Area

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Hilton Garden Inn Omaha Downtown / Old Market Area
Ranked #6 of 81 Hotels in Omaha
Certificate of Excellence
Sioux Falls, South Dakota
Level Contributor
43 reviews
34 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
“Will stay again”
5 of 5 bubbles Reviewed November 9, 2013 via mobile

Received a great deal at this hotel. Nothing fancy but very nice and clean. Usually I stay down the block at a different one but I thought I'd give it a try..so glad I did! Was welcomed with a friendly greeting and a hand shake. Check in was fast.
Room was very spacious with wonderful beds. However, the walls seemed to be pretty thin.
Great location downtown and loved the pool and hot tub.
This will be my new go-to place when staying in Omaha.

Stayed November 2013, traveled solo
Helpful?
Thank Aaron E
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Brandon H, Guest Services Supervisor at Hilton Garden Inn Omaha Downtown / Old Market Area, responded to this review, November 15, 2013
Thank you for taking the time to write comments about your experience with us in downtown Omaha. I'm pleased to read that the staff took great care of you at check-in! I'm genuinely proud that our team set our property apart and left such a great impression with you! We'd love to host you again and welcome you back to our hotel anytime time you pass through town! Thanks for being our guest.
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826 reviews from our community

Traveler rating
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Rating summary
  • Location
    5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (94)
Date | Rating
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English first
Overland Park, Kansas
Level Contributor
15 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
4 of 5 bubbles Reviewed November 2, 2013

Overall, the hotel is fine. We were told that it is about to undergo significant remodeling. We will probably stay here again, once this has been done, to compare the before and after. The attached restaurant and bar, Spencers, is great, with outstanding service, drinks and food.

  • Stayed October 2013, traveled with family
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Review collected in partnership with Hilton Garden Inn

Helpful?
Thank 293GregoryS
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Brandon H, Guest Services Supervisor at Hilton Garden Inn Omaha Downtown / Old Market Area, responded to this review, November 15, 2013
Thank you for sharing a review of your experience at our hotel with other TripAdvisor guests. Many of our guests choose to stay with us because we do maintain the quality of the Hilton brand family that so many travelers have come to love! The hotel will begins the renovation process this week and we are all very excited about the new changes happening. We should have some of our new rooms available as early as December with the final stages ending in February. It is great, however, to review that you enjoyed your experience at Spencer's Restaurant for Steaks & Chops. We believe it's quite amazing, too! I welcome you to contact me directly when you plan to stay with us next and I will be sure you get one of our newly renovated rooms. Thanks for being our guest and we look forward to seeing you again!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Boston, Massachusetts
Level Contributor
8 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 bubbles Reviewed October 29, 2013

This hotel was good fo business, it was a clean room, staff was pleasent, and the room was quiet. Not an overall fan of the parking but not alot the hotel can do about that. I did not try breakfast or anything else, but I recieved exactly the type of service I expected from a Hilton property.

  • Stayed October 2013, traveled on business
    • 3 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
Thank Hannah H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Brandon H, Guest Services Supervisor at Hilton Garden Inn Omaha Downtown / Old Market Area, responded to this review, November 15, 2013
Thanks for sharing what a great experience you had at our hotel with other TripAdvisor reviewers. A majority of the travelers we host are in town for business, and it's always reassuring to know that we deliver a quality experience for such seasoned travelers. We strive to provide the cleanest and friendliest hotel experience in the city. Next time you pass through Omaha, make sure you find us again!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Creston, Iowa
Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 bubbles Reviewed October 29, 2013

Lovely hotel. We were able to walk to the Old Market area and also to the Music Hall for our evening entertainment. Our room was clean and spacious. The staff was friendly and helpful. We very much enjoyed the breakfast -- lots of fruit. The parking garage was very handy. We would choose this hotel again and would recommend it to others.

Room Tip: We were on the 3rd floor and had a nice, large, and comfortable room with a view on Dodge Street.
See more room tips
  • Stayed October 2013, traveled as a couple
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank Randy H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Brandon H, Guest Services Supervisor at Hilton Garden Inn Omaha Downtown / Old Market Area, responded to this review, November 15, 2013
Thank you for your kind review. We appreciate your taking the time to comment on your experience at the Hilton Garden Inn Omaha Downtown/Old Markey Area. Glad to hear you enjoyed the entertainment at Omaha Music Hall. We hope to see you soon.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Saint Louis, Missouri
Level Contributor
182 reviews
35 hotel reviews
common_n_hotel_reviews_1bd8 44 helpful votes
4 of 5 bubbles Reviewed October 28, 2013

Very pleasant experience at this downtown hotel. Comfortable room, quiet and convenient to downtown and the airport. Breakfast was a disappointment, however. Not much variety and ho-hum. Recommended hotel.

  • Stayed October 2013, traveled on business
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank Maiglesias
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Brandon H, Guest Services Supervisor at Hilton Garden Inn Omaha Downtown / Old Market Area, responded to this review, November 15, 2013
Thank you for writing for our hotel on TripAdvisor. We take your feedback seriously, and I invite you to contact me directly at Brandon.hile@hilton.com to let me know which of your favorite breakfast items were missing from our full, cooked-to-order buffet. Our goal is to ensure that you have all of the comforts you experience at home, including a great meal to start of your day! Thank you for your business.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Cedar Rapids, Iowa
Level Contributor
39 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
4 of 5 bubbles Reviewed October 28, 2013

My husband and I stayed here for a weekend away in Omaha. The hotel is very conveniently located to the Old Market area. It was a short walk to all the restaurants and shops.

Check in was quick and easy. The room itself was clean and nice. It even had a mini fridge and microwave. We got a room on the 3rd floor right next to the ice machine and I'm happy to say noise was not a factor. The view of the rooftop/back alley did leave something to be desired.

The bed was adjustable on each side for your desired level of firmness. My husband still claims the bed was too hard even with his switched all the way to soft. I switched mine all the way to soft and found it to be quite nice.

All and all this was nice stay in a very conveniently located hotel. I would definitely recommend it.

  • Stayed October 2013, traveled as a couple
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank tmccullough
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Brandon H, Guest Services Supervisor at Hilton Garden Inn Omaha Downtown / Old Market Area, responded to this review, November 15, 2013
Thank you for taking the time to write such a positive review of Hilton Garden Inn Omaha Downtown. We are thrilled that you were able to enjoy a full range of amenities, including The Great American Grill for breakfast. Earning the good graces of guests like you is what we strive for and we hope to have you stay with us again, soon. Thanks for being our guest!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Gainesville
Level Contributor
34 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 bubbles Reviewed October 25, 2013

Very comfortable lovely hotel. Bedding was very nice. I would highlly recommend this hotel to any business or family traveling. Conveniently located near everything! The staff were very friendly and helpful.

  • Stayed October 2013, traveled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Review collected in partnership with Hilton Garden Inn

Helpful?
Thank Jayna M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Brandon H, Guest Services Supervisor at Hilton Garden Inn Omaha Downtown / Old Market Area, responded to this review, November 15, 2013
It's important to us that we are consistently providing an impressive experience and we take great pride in your comments that we've delivered this for you. We truly are here for you and want to do everything possible to ensure that your visit is as stress-free as is possible. See you again soon!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Hilton Garden Inn Omaha Downtown / Old Market Area

Property: Hilton Garden Inn Omaha Downtown / Old Market Area
Address: 1005 Dodge St, Omaha, NE 68102-1149
Phone Number:
Location: United States > Nebraska > Omaha
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#4 Romantic Hotel in Omaha
#6 Business Hotel in Omaha
#8 Family Hotel in Omaha
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Hilton Garden Inn Omaha Downtown / Old Market Area 3*
Number of rooms: 178
Official Description (provided by the hotel):
The Hilton Garden Inn Omaha Downtown/Old Market Area hotel is in the vibrant Old Market District in the heart of Downtown Omaha. Just a short walk to the CenturyLink Center Omaha and TD Ameritrade Ballpark, the hotel is in the perfect location for visitors to the city, regardless of purpose of travel! 24-hour, complimentary shuttle service is offered to Omaha's Eppley Airfield (OMA), and also provides convenience for business travelers, serving many of the city's prominent enterprises such as ConAgra Foods, Union Pacific, National Park Service, and more! Enjoy one of the city's finer dining experiences from the comfort of the hotel, too. Spencer's for Steaks & Chops is a local favorite, serving the top 2% grade of beef in the state! Winning accolades for their wine list over the past few years, you're sure to be delighted by the outstanding service and remarkable quality of product prepared especially for you. Breakfast is served in the Great American Grill daily. A cooked-to-order buffet, including freshly cut fruit and warm, baked pastries is available at an affordable price from the friendliest breakfast staff to be found in Omaha. Your satisfaction and comfort is our highest priority, and we promise to deliver the best that Midwest hospitality has to offer, guaranteed! ... more   less 
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Also Known As:
Hilton Garden Inn Omaha Downtown / Old Market Area Hotel Omaha
Hilton Omaha
Omaha Hilton Garden Inn

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