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“Great choice in the Old Market area!”

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Hilton Garden Inn Omaha Downtown / Old Market Area
Ranked #7 of 82 Hotels in Omaha
Certificate of Excellence
Pittsburgh
Level Contributor
101 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 58 helpful votes
“Great choice in the Old Market area!”
Reviewed October 7, 2012

I primarily chose the Hilton Garden Inn because of location, but was pleasantly suprised with above average service. The hotel is well maintained and the housekeeper did an exceptional job of freshening up my room. The fitness center was also bigger than most and had very up to date equipment as well as very clean. I had breakfast at the restaurant each morning and was very pleased with the made to order omlet / eggs and service in the restaurant. Breakfast wasn't included in my advance purchase rate, but worth the $11.99. Overall exceptional service from everyone I came in contact with and would recommend this hotel.

  • Stayed October 2012, traveled on business
    • Value
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Helpful?
Thank MrFun77
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
kevinsicner, Manager at Hilton Garden Inn Omaha Downtown / Old Market Area, responded to this review, October 9, 2012
It is a true joy for us to review such positive comments about your experience with us. From our Guest Services staff, to our Room Attendants, to our Breakfast staff: thank you for your kind words. It is our top priority to provide unparalled service to our guests, and we love to hear that our team has exceeded your expectations! As the winter months roll in, we'll find more and more of our guests in the Fitness Center, and it's nice to know that you found value in the equipment we have - it's one of our most popular amenities. You're welcome back to our hotel at anytime, thank you for being our guest.
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868 reviews from our community

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Rating summary
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  • Sleep Quality
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  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (98)
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English first
Minneapolis, Minnesota
Level Contributor
10 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed October 3, 2012

A real treat to stay in a charming neighborhood instead of an overwhelming city or drab suburb while away on business. The hotel is well-kept, clean and quiet. I've stayed here three times; seems like mostly business travelers, so no screaming kids running down the hallways - easy to get work done. Staff is friendly and efficient. But the real bonus is the neighborhood: Old Market is an eclectic collection of boutiques and restaurants that's a five-minute walk from the hotel. Feels safe for a woman traveling alone. Friendly shopkeepers and restaurant owners who are delighted to greet out-of town visitors, lots of pride in the neighborhood.

Stayed September 2012, traveled on business
Helpful?
Thank SaysMaryM
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
kevinsicner, Manager at Hilton Garden Inn Omaha Downtown / Old Market Area, responded to this review, October 9, 2012
We like to think that Omaha is just the perfect size - it's large enough to be considered metropolitan, but small enough that the culture and community are felt throughout the city. It's always fun for us to hear that you enjoy the Old Market area. The Downtown Improvement District has made it a point to keep our city center unique, and a majority of businesses that serve you are locally owned and operated! As for the Hilton Garden Inn, we primarily do host those on business travel. Fortunately, business travelers don't make too much noise, which enables us to provide a truly comfortable night's rest for our our guests. Thank you for complimenting our staff and the condition of our building. Please come back to see us anytime!
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Tampa, Florida
Level Contributor
11 reviews
Reviewed September 27, 2012

I was in Omaha for business, with a side trip to Council Bluffs for a friend's wedding. My room was clean and comfortable, and the staff was wonderful. The evening I ordered room service, the ahi tuna sandwich was awesome! The hotel is centrally located, which made for easy access to all my appointments. This will definitely be the place I stay in the future whenever I visit Omaha.

  • Stayed September 2012, traveled on business
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Helpful?
Thank Valholland24
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
kevinsicner, Manager at Hilton Garden Inn Omaha Downtown / Old Market Area, responded to this review, September 29, 2012
Whether here for business or leisure travel, our goal is to provide you with the cleanest, friendliest accommodations in the city. It sounds like you accomplished quite a bit while you were with us, and we're glad you enjoyed your experience at our hotel! We're lucky to have our in-room dining provided by Spencer's for Steaks & Chops. They deliver a superior dining experience in the restaurant, but sometimes it's that much better from the comfort of your own room! Thank you for being our guest, and for sharing a comment on TripAdvisor!
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New York City, New York
Level Contributor
73 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 35 helpful votes
Reviewed September 26, 2012

Great, clean hotel. Definitely get on the Hilton Honors program if you can. Free breakfast or free points...but this hotel was kind enough to give me both! They had cookies by reception every day which was nice. The bed was a little uncomfortable but not too bad. The only annoying thing was an Omaha issue, not really the hotel...there was construction nearby so it was kind of inconvenient to get to the Old Market restaurant area. We made it work by running through the street since the sidewalk was completely blocked.

  • Stayed September 2012, traveled on business
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Helpful?
Thank Tiffany M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
kevinsicner, Manager at Hilton Garden Inn Omaha Downtown / Old Market Area, responded to this review, September 27, 2012
Thank you for taking the time to share a review of our hotel with the TripAdvisor community. We're glad to see that you mentioned the Hilton Honors program. The Hilton brand family has one of the best loyalty programs in the world, and we always recommend that our guests take advantage of enrolling for free! The perks are outstanding, and sometimes we throw surprises in for you just to let you know how much we value your business. We're sorry to hear that the construction presented a little bit of an obstacle for you, but are still happy to know that you were able to enjoy Omaha, and skip right through the stretch of our new bridge! Next time you visit the Midwest, we'd love to host you as our guest again.
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New York City, New York
Level Contributor
107 reviews
99 hotel reviews
common_n_hotel_reviews_1bd8 106 helpful votes
Reviewed September 23, 2012

I spent a recent weekend in Omaha. I was there because I had never been and wanted to check it out. The Hilton Garden Inn is right where you want to be in Omaha. It is a couple of blocks from the Old Market area, arguably the most interesting entertainment hub in Omaha. When I arrived at the hotel I discovered that I had lost my cell phone en route from NYC. I needed to make several long distance calls to try to track down my phone and to communicate with family and friends back home. The desk manager agreed to waive the long distance charges because of my sad predicament. I so appreciated that courtesy. All other staff with whom I interacted were professional, pleasant, and helpful. The room was standard Hilton room--clean, comfortable, and roomy. If I were to return to Omaha, this would be my hotel of choice. Thanks, Hilton Garden Inn!

  • Stayed September 2012, traveled solo
    • Value
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Helpful?
Thank drmgeorge
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
kevinsicner, Manager at Hilton Garden Inn Omaha Downtown / Old Market Area, responded to this review, September 27, 2012
It is our goal to provide +1 service in all areas of our operation, and we're so pleased to hear that we were able to come to the rescue in your time of need! We know how incapacitating it can be to lose your cell phone and be in a new place, and we're so sorry to hear that that's how your vacation started for you! It's great for us to review that we met your needs and left a lasting impression with you from our city. We're proud of what Omaha has to offer, and we're glad we offered value to you during your time with us. Next time you return to Nebraska, please come back and see us!
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Three Forks, Montana, United States
Level Contributor
32 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
Reviewed September 22, 2012

I found the Hilton Garden Inn here on tripadvisor. I use it a lot for rooms and restaurants.
We stayed here 3 nights to visit the Old Market area which we walked to from the Hotel. The walk takes you through the water area and after spending the day walking we simply called the Hotel shuttle and they picked us up and had us at the front door in less than 15 mins. GREAT service.
We also went to the Zoo and the walk bridge area across the river, both a short drive.
Breakfast is great!
Overall service was great!

Room Tip: For a little more we got a King size bed with a couch in the room.
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  • Stayed September 2012, traveled as a couple
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Helpful?
Thank Robert P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
kevinsicner, Manager at Hilton Garden Inn Omaha Downtown / Old Market Area, responded to this review, September 27, 2012
We always love to hear that our guests take advantage of what Omaha has to offer. We've seen beautiful development of downtown Omaha over the last couple of years, and it really does delight us to know that Omaha is as fun for our guests to visit as it is for us to live here! Thank you for taking the time to review our hotel on TripAdvisor. We look to guests like you to help share what we're all about, and we know that our future guests will appreciate the help as they shop for hotels in our community.
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Michigan
Level Contributor
402 reviews
136 hotel reviews
common_n_hotel_reviews_1bd8 149 helpful votes
Reviewed September 21, 2012

Stayed here while attending a hockey series at the Qwest Center. Nicely restored warehouse/market district building only a few blocks from the Qwest. Rooms were good in size, typical HGI, and were in excellent condition. Restaurants and bars in the district are a close walk. Breakfast and service also very good.

  • Stayed February 2012, traveled with friends
    • Value
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    • Cleanliness
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Helpful?
Thank jra3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
kevinsicner, Manager at Hilton Garden Inn Omaha Downtown / Old Market Area, responded to this review, September 27, 2012
One of the greatest compliments that we can receive as a Hilton brand family hotel is that we are representing the Hilton Garden Inn brand well! It's our commitment to provide the wonderful product our guests have come to love, and to exceed the expectations that those who love Hilton Garden Inns have when they come to Omaha. Because of how close we are to the CenturyLink Center Omaha (formerly the Qwest Center Omaha), we do host quite a few families and fans as sporting events come through. Thank you so much for being our guest, we are truly pleased to offer you a comfortable experience with us while you're in town to root for your team!
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Additional Information about Hilton Garden Inn Omaha Downtown / Old Market Area

Property: Hilton Garden Inn Omaha Downtown / Old Market Area
Address: 1005 Dodge St, Omaha, NE 68102-1149
Phone Number:
Location: United States > Nebraska > Omaha
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#4 Romantic Hotel in Omaha
#6 Business Hotel in Omaha
#8 Family Hotel in Omaha
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Hilton Garden Inn Omaha Downtown / Old Market Area 3*
Number of rooms: 178
Official Description (provided by the hotel):
The Hilton Garden Inn Omaha Downtown/Old Market Area hotel is in the vibrant Old Market District in the heart of Downtown Omaha. Just a short walk to the CenturyLink Center Omaha and TD Ameritrade Ballpark, the hotel is in the perfect location for visitors to the city, regardless of purpose of travel! 24-hour, complimentary shuttle service is offered to Omaha's Eppley Airfield (OMA), and also provides convenience for business travelers, serving many of the city's prominent enterprises such as ConAgra Foods, Union Pacific, National Park Service, and more! Enjoy one of the city's finer dining experiences from the comfort of the hotel, too. Spencer's for Steaks & Chops is a local favorite, serving the top 2% grade of beef in the state! Winning accolades for their wine list over the past few years, you're sure to be delighted by the outstanding service and remarkable quality of product prepared especially for you. Breakfast is served in the Great American Grill daily. A cooked-to-order buffet, including freshly cut fruit and warm, baked pastries is available at an affordable price from the friendliest breakfast staff to be found in Omaha. Your satisfaction and comfort is our highest priority, and we promise to deliver the best that Midwest hospitality has to offer, guaranteed! ... more   less 
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Also Known As:
Hilton Garden Inn Omaha Downtown / Old Market Area Hotel Omaha
Hilton Omaha
Omaha Hilton Garden Inn

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