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“A week in Provence with Pierre et Vacances”

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Village Club Pont Royal en Provence
Ranked #2 of 3 Hotels in Mallemort
GreenLeadersBronze level
Edinburgh, Scotland
2 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
“A week in Provence with Pierre et Vacances”
3 of 5 bubbles Reviewed August 25, 2008

Easy to find and generaly well managed resort. Lovely views from the accomodation. Not enough facilities for the volumes of visitors e.g. enough pools but not enough area to accomodate you if not in the pool. Insufficient leisure areas to simply relax by the pool or lake. All felt a bit cramped with so many people vying for the little free space available.
Nice family feling around the centre and the best of french values on show, with no UK teenagers trying to consume as much alcohol as possible. Good, amateur entertainment daytime and evening and again, a strong family feel to it. Not for teenagers/couples and or families who prefer a loud, lively and 24 hr bar/club type atmosphere.
Accomodation was central to most amenities and parking available, relatively close by.
Accomodation fairly basic but OK.
Do NOT shop at the on-site general store as the prices are highly inflated. There are local supermarches available nearby, so take the car and fill up also! They can be found in Pont-Royal itself or in nearby Lambesc, using the large Casino supermarket.
Must visit Aix-en-provence for day trip at least.

Helpful?
1 Thank FroggyEdinburgh
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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1,561 reviews from our community

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Rating summary
  • Location
    4 of 5 bubbles
  • Sleep Quality
    3.5 of 5 bubbles
  • Rooms
    3.5 of 5 bubbles
  • Service
    3.5 of 5 bubbles
  • Value
    3 of 5 bubbles
  • Cleanliness
    3.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (10)
Date | Rating
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  • English first
  • French first
  • German first
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  • Spanish first
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English first
Northern Ireland
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 bubbles Reviewed July 3, 2008

I travelled in June of this year 2008, with my husband, our three children ages 9, 11 and 19 months, my parents also travelled with us. We hired a house for 6/8 people, staying for 10 nights.There where 3 bedrooms (1 double, 1 twin and a room with bunks), 2 toilets and a shower, also in the double room there was a sink and bath. The kitchen and living room are open plan and there is a double sofa bed in the living room. We had a small terrace garden. Storage was good considering there where 4 adults and 3 children staying.

The accomodation was ok, but is really in need of some attention, eveything is quite old and worn from the carpets in the bedrooms to the sofas.

The location however is great, the views and the surrounding areas are beautiful. The staff where very helpful and the children enjoyed the pools and the nighty entertainment (which was just starting before we left - July is the start of their high season).

The food in the resort itself is ok, when we visited there was only three options for dinner, one of which is a cafe (which has very good salads, tapas... but does not do hot food) . There is a hyper market (Intermarche) in the small town of Mallemort if you are looking to cook at home, as the shop in the resort can be pricey.

If I was to go back I would consider hiring one of the private villas within the resort, as the accomodation was a slight let down.

Children however will not care and will really enjoy the place.

Tip - if you are going, brush up on your French, as most things in the resort are geared towards French customers.

  • Liked — Location
  • Disliked — Shabby and needs redone
  • Stayed June 2008, traveled with family
    • Value
    • Location
    • Check in / front desk
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank NorthernIrelandHelen
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Lisbon, Portugal
Level Contributor
58 reviews
36 hotel reviews
common_n_hotel_reviews_1bd8 50 helpful votes
5 of 5 bubbles Reviewed March 2, 2008

I've stayed there for 3 nights, on business purposes.

Pitoresc village built in the midle of nowhere.
Wonderful location, spacious flats, not so new room facilities, enormous balconys, several amenities to you to entertain yourself.

Superb for business purposes because of the calm environment and good quality of the business facilities. The golf seems perfect and everything is very well maintained. The staff is very flexible, tough they don't speak english. The Golf restaurant is delicious, with outstanding desserts. Perfect for outdoor sporting.

Overall, I will return in summer season.

  • Stayed January 2008
    • Value
    • Location
    • Check in / front desk
    • Rooms
    • Cleanliness
    • Service
    • Business service (e.g., internet access)
Helpful?
Thank Carolinaferreira
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
San Francisco, California
Level Contributor
12 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 38 helpful votes
2 of 5 bubbles Reviewed September 12, 2007

We've stayed in many P et V properties previously and found them to be good. Howver this was a most disappointing visit. We stayed for two weeks in August 2007 in a two bedroom apartment in the Charleval block.

- Location: pretty good for getting to some v. nice parts of Provence. However, do not think you are staying in the nicest part of the Luberon, (such as Lacoste, Gordes, etc) this is the more agricultural/industrial part of Provence that starts at Avignon and works its way through Cavaillon. In fact, at the bottom of the slope of this village there is still a lot of wasteland that has not been developed or is left over from the development of the hydro-electric station nearby.The best part of the Luberon is the northern slopes - this is on the south. However, the views from the village are very good, though - the Luberon in the near distance and the canals nearby. You can drive o the beach near Marseille in about an hour and you have both Avignon and Aix within 45 mins.

- The village design and layout: very well designed - sort of "adult Disney". All built on a steep hill in the style of a real village with a village square. Don't expect to use bikes to get around, though (a la Center Parcs) as it is mainly steep steps and narrow pathways.

- Facilities and Sports: When this village opened and the facilities were new, I'm sure this was a top-notch place. But just too many things were not working - nothing major but a long list of minor things (such as the lights not working, showers not working at the 5-a-side pitch, the 5-a-side astro dangerously worn out, some of the items in the children's park not working...) that it gives the impression of either a lack of funds or a team that do not care. This place is not cheap and you should get decent facilities for your cash. The swimming pools were great (especially the wave pool) but, again, the lack of non-broken sunbeds sends the wrong message.

Apartment: this is where P et V have REALLY let down their customers. We booked a 2 bedroom apartment (supposedly for 6) even though there is just 3 of us. It was tiny. The double bed was not large enough for anyone over 5' 10" and both bedrooms were so small that there was little, if any, room to walk around the beds. Rather like a ferry ship cabin than an apartment. The living room was OK, with a sofa that can convert into another double bed. How on earth a family of 6 could live here for more than a night is anyone's guess, though! There was an outside terrace but it was dirty and covered in cobwebs and there were only 2 chairs to go with the table (3 people per chair?). Very disappointing.

- Service: poor. Checkin and reception staff were efficient and friendly. BUT, at the risk of sounding like a moaner, we had multiple probelms in our apartment (including a shower without any doors!!) that were never fixed in the 2 weeks we were there. At the end of the stay the manager gave us a 25% reduction but it really did spoil the whole thing for us.

This experience has really made us think twice before staying at a P et V residence again. Maybe my standards are too high - or maybe theirs are too low???

  • Liked — Views, village design
  • Disliked — TIny apartment, facilities not up to date or serviced, service was very poor
  • Stayed August 2007, traveled with family
    • Value
    • Location
    • Check in / front desk
    • Rooms
    • Cleanliness
    • Service
Helpful?
4 Thank NeilHW
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

Travelers are raving about these Mallemort hotels

San Francisco, California
Level Contributor
12 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 38 helpful votes
2 of 5 bubbles Reviewed September 12, 2007

We've stayed in many P et V properties previously and found them to be good. Howver this was a most disappointing visit. We stayed for two weeks in August 2007 in a two bedroom apartment in the Charleval block.

- Location: pretty good for getting to some v. nice parts of Provence. However, do not think you are staying in the nicest part of the Luberon, (such as Lacoste, Gordes, etc) this is the more agricultural/industrial part of Provence that starts at Avignon and works its way through Cavaillon. In fact, at the bottom of the slope of this village there is still a lot of wasteland that has not been developed or is left over from the development of the hydro-electric station nearby.The best part of the Luberon is the northern slopes - this is on the south. However, the views from the village are very good, though - the Luberon in the near distance and the canals nearby. You can drive o the beach near Marseille in about an hour and you have both Avignon and Aix within 45 mins.

- The village design and layout: very well designed - sort of "adult Disney". All built on a steep hill in the style of a real village with a village square. Don't expect to use bikes to get around, though (a la Center Parcs) as it is mainly steep steps and narrow pathways.

- Facilities and Sports: When this village opened and the facilities were new, I'm sure this was a top-notch place. But just too many things were not working - nothing major but a long list of minor things (such as the lights not working, showers not working at the 5-a-side pitch, the 5-a-side astro dangerously worn out, some of the items in the children's park not working...) that it gives the impression of either a lack of funds or a team that do not care. This place is not cheap and you should get decent facilities for your cash. The swimming pools were great (especially the wave pool) but, again, the lack of non-broken sunbeds sends the wrong message.

Apartment: this is where P et V have REALLY let down their customers. We booked a 2 bedroom apartment (supposedly for 6) even though there is just 3 of us. It was tiny. The double bed was not large enough for anyone over 5' 10" and both bedrooms were so small that there was little, if any, room to walk around the beds. Rather like a ferry ship cabin than an apartment. The living room was OK, with a sofa that can convert into another double bed. How on earth a family of 6 could live here for more than a night is anyone's guess, though! There was an outside terrace but it was dirty and covered in cobwebs and there were only 2 chairs to go with the table (3 people per chair?). Very disappointing.

- Service: poor. Checkin and reception staff were efficient and friendly. BUT, at the risk of sounding like a moaner, we had multiple probelms in our apartment (including a shower without any doors!!) that were never fixed in the 2 weeks we were there. At the end of the stay the manager gave us a 25% reduction but it really did spoil the whole thing for us.

This experience has really made us think twice before staying at a P et V residence again. Maybe my standards are too high - or maybe theirs are too low???

  • Liked — Views and village design
  • Disliked — Tiny and dirty apartment, tired facilities, very poor service.
  • Stayed August 2007, traveled with family
    • Value
    • Location
    • Check in / front desk
    • Rooms
    • Cleanliness
    • Service
Helpful?
5 Thank NeilHW
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
London
2 reviews
common_n_hotel_reviews_1bd8 15 helpful votes
3 of 5 bubbles Reviewed September 4, 2007

Good facilities, especially for kids - swimming pool with waves, table tennis etc. and the resort is pretty on the outside. But our apartment was a bit poky, bedrooms in particular. There were five of us, so we booked an apartment for six to get a bit of extra space. Lucky we did. Furniture and kitchen equipment very basic too. Don't want to criticise the place too much as we generally had a really good time - just be prepared.

Stayed August 2007
Helpful?
Thank jackiebk
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Switzerland
Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
5 of 5 bubbles Reviewed April 10, 2007

Family of 4, 2 young girls ages 1 and 3. We arrived after a 7 hour drive which should have taken 4 hours, during which we (and by we, I mean me) got lost and my daughter vomited (can you believe we're still married?) in a non air conditioned car (that I rented). We were greeted by very friendly staff, told exactly what we needed to know, and enjoyed every single minute of this vacation. There are many great things to enjoy: beautiful pool with plenty of sunbeds and a wave machine, a more elegant pool with payable sunbeds. Both pools have a small children's pool and lifeguards on duty that were both professional and helpful.

The food was delicious, and the grounds immaculate. Very lovely for going on walks around the lake or just around the property. The golf course is top notch, and neighbouring towns quite interesting, as you
are really in the heart of Provence.

Some things to note, if you are going to this resort, may I suggest taking a bath mat, and some nice bathtowels. The supermarket on site will give you enough to make your own lunches, but the breakfast buffet is nice, though small, and the dinners are great. I would consider going during the summer season, as the unheated pool can be cold if you are not used to it. We're from Canada originally, so we swim with polar bears year round. (we don't really, but we do swim in a lot of lakes, and they are COLD!)

If you have young ones, and they are at all interested in ponies, this is the place to ride! It's not expensive, and the horses are all very calm and the instructor very sweet. I was very impressed.

Also, paddle boats are only available certain times of the year, probably only July and August, which we were a bit disappointed about, but it didn't matter as there were so many other activities. I just think the place really starts to get going in the summer months.

There is hard concrete on many of the walkways, for lack of a better way to describe it, and so proper shoes for the children would be smart, as you don't want them falling on this. Other than that point,
we found the whole place to be very safe for our children.

Also a river ride, which was absolutely without a lineup all day, for
older kids, they rule the place, very fun!

Lots of French spoken, but found that most people were able to speak English. Loved this place! Would love to go back, but the world is so
big and life is so short!

Cheers, and bonnes vacances!

  • Liked — the well manicured gardens, my husband got a great haircut in the Pont Royal salon!
  • Stayed June 2006, traveled with family
    • Value
    • Location
    • Check in / front desk
    • Rooms
    • Cleanliness
    • Service
    • Business service (e.g., internet access)
Helpful?
8 Thank thistlecove
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Village Club Pont Royal en Provence

Property: Village Club Pont Royal en Provence
Address: Domaine de Pont Royal, 13370 Mallemort, France
Location: France > Provence-Alpes-Cote d'Azur > Bouches-du-Rhone > Mallemort
Amenities:
Bar / Lounge Business Center with Internet Access Children Activities (Kid / Family Friendly) Restaurant Spa Swimming Pool
Hotel Style:
Ranked #2 of 3 Hotels in Mallemort
Price Range (Based on Average Rates): $
Hotel Class:4 star — Village Club Pont Royal en Provence 4*
Number of rooms: 56
Official Description (provided by the hotel):
In Provence, in the Luberon, between Aix-en-Provence and Avignon. Golf, horse riding, tennis, Children’s and teenager clubs (3 months to 18 years) The choice of apartments, houses and luxury villas. ... more   less 
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Also Known As:
Pierre & Vacances Resort Pont-Royal En Provence Hotel Mallemort
Pierre And Vacances Resort Pont-Royal En Provence
Village Club Pont Royal En Provence Provence-Alpes-Cote D'Azur/Mallemort, France

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