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“pay a little more elsewhere- Poor breakfast”

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Clarion Suites Downtown
Ranked #27 of 73 Hotels in Anchorage
nsw
Level Contributor
56 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
“pay a little more elsewhere- Poor breakfast”
Reviewed September 17, 2013

Rooms were comfy and room but service not up to scratch. Probably because of the monopoly this hotel has in Anchorage. Very busy place.

Breakfast was less than basic. Powdered scrambled eggs, broken toasters, long queues, very little choice for hot food, infact it was powdered eggs or cereal

Cannot believe that some reviews say 'wonderful breakfast' They must stay at some dreadful places

Front desk could definitely be more welcoming as the first thing we were told was that 'check in is at 3". Nice Greeting. Also reluctant with tourist info and guidance

  • Stayed September 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Jaybeen
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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402 reviews from our community

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    82
    25
    23
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132
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (86)
Date | Rating
  • Danish first
  • Dutch first
  • English first
  • German first
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  • Portuguese first
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English first
Philadelphia, Pennsylvania
Level Contributor
10 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
Reviewed September 12, 2013

Very nice place to stay....Staff is wonderful....I dealt with a lovely young lady..Name Misty...We took advantage of two nights.....Clean.......Good price for Ancorage, especially downtown...Felt almost at home....Wonderful breakfast.......

  • Stayed September 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Bankrbabs
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Palo Alto, California
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed September 11, 2013

Standard Inn type hotel, so wasn't expecting the world. But the staff is poorly trained (they thought we had 12 rooms, were actually only 3 were booked), offer poor shuttle service to/from train/airport, etc. Breakfast was okay, and the hotel is close to downtown. Not great value for money though.

  • Stayed August 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Helen V
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CSD_Management, Front Office Manager at Clarion Suites Downtown, responded to this review, September 27, 2013
I apologize for the misunderstanding that took place at our front desk during your recent stay at our hotel. We strive for perfection in our hotel rooms and the service and comfort of our guests is a top priority. Again, We sincerely appreciate your feedback. It provides us with the information needed to correct problems and improve the services we offer our guests.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Melbourne, Australia
Level Contributor
7 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed September 6, 2013

An ordinary hotel with poor customer service. The girl on the front desk was far from friendly. This place is run more like $10/night hostel. Recommended by our travel agent and we will certainly let them know this place stinks. They do not want to do anything to facilitate good customer service. Yuk

  • Stayed September 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank jackrl25
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CSD_Management, Front Office Manager at Clarion Suites Downtown, responded to this review, September 27, 2013
We are very sorry that you were dissatisfied with your stay. I appreciate your feedback and have discussed the issue with the front desk team. We will be addressing these matters with the staff and are we are committed to ensuring that these problems will not occur again.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Vero Beach, Florida
Level Contributor
16 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed September 4, 2013

Stayed here after long flights from Florida. Nice and clean and plenty of space for hubby and myself and separate area with pullout couch for teenager. Only a few blocks to walk to downtown shopping and eateries. Breakfast was very crowded and fairly tasteless, but convenient and cheap (included). Staff was very friendly and helpful with maps and advice for getting around. Can't beat it for value anywhere in Anchorage.

  • Stayed August 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Carol P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Cheyenne, Wyoming
Level Contributor
369 reviews
86 hotel reviews
common_n_hotel_reviews_1bd8 167 helpful votes
Reviewed September 3, 2013

This was an overnight stop during a one-week tour, then back again for the last night of our tour. Nothing to complain about. Folks were friendly, rooms were much more than we needed, but a welcome comfort after two nights in cabins in the Interior. Breakfast was crowded the first day, at about 6:30, opening time for the buffet. Much less crowded and more comfortable on our second morning, at about 8:30. Food was fine. Rooms clean and well kept. Within a few blocks walk to downtown restaurants.

  • Stayed August 2013, traveled with friends
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank WYbirdwatcher
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Duluth, MN
Level Contributor
91 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
Reviewed August 23, 2013

10 of us Cruised from Vancouver to Anchorage--stayed at Clarion Suites. Rooms amazing--huge, comfortable. Breakfast was good. Recommended a great restaurant for supper and the big plus a ride to the airport. Alton was our driver--funny, friendly, pointed out interesting things on the way. The employees we interacted with were very friendly and helpful.

Room Tip: A little pricy,
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  • Stayed August 2013, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank DuluthmnFroggie
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CSD_Management, Front Office Manager at Clarion Suites Downtown, responded to this review, August 29, 2013
Thank you for staying with us. We are always glad to hear that our guests enjoyed their stay! Thank you and we hope to see you again soon.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Clarion Suites Downtown

Property: Clarion Suites Downtown
Address: 1110 W 8th Ave, Anchorage, AK 99501-3350
Phone Number:
Location: United States > Alaska > Anchorage
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#12 Business Hotel in Anchorage
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Clarion Suites Downtown 2.5*
Number of rooms: 112
Official Description (provided by the hotel):
Pets not allowed. ... more   less 
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Also Known As:
Clarion Suites Downtown Hotel Anchorage
Hawthorn Suites Anchorage
Anchorage Hawthorn Suites

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