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“Standard Sheraton, but best in town.”

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Sheraton Anchorage Hotel
Ranked #22 of 73 Hotels in Anchorage
Montevideo, Uruguay
Level 4 Contributor
25 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
“Standard Sheraton, but best in town.”
Reviewed December 27, 2013

This is a standard Sheraton Hotel, but definitely one of the best in town. Very good location, three block from the only shopping mall in Alaska. Easy access to the train terminal, and about 15 min from the airport.
The executive floor has plenty of food and drinks, and is a good place to chill out or do some work while staying there.

  • Stayed June 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank jnaviation
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
JonKranock, General Manager at Sheraton Anchorage Hotel, responded to this review, December 31, 2013
Dear Jnaviation,

Thank you for choosing to stay with us and for posting a review from your stay on trip advisor. We appreciate your mentioning our convenient location and excellent facilities/offerings on our Club Level.

We are grateful for your feedback and patronage. We look forward to serving as your hosts again very soon.

Take care.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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1,114 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (233)
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Washougal, Washington
Level 6 Contributor
100 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
Reviewed December 26, 2013 via mobile

We have enjoyed the people, the food at the Ptarmigan, and a good location. The person that checked us in at midnight was sharp, helpful and a pleasure to deal with at this late time. We were tired, hungry, and pleased she knew of a place we could get food to be delivered to our room. The bartenders were fun to talk to and enjoyed their job. The room had a strange dresser, shabby desk chair and poorly repaired bathroom door. If you opted for green service - not daily sheet changes the trash was not emptied and no coffee was left in the room for the morning.

  • Stayed December 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Penny H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
JonKranock, General Manager at Sheraton Anchorage Hotel, responded to this review, December 31, 2013
Dear Penny H,

Thank you for choosing to stay with us and for posting a review from your visit on tripadvisor. I am very grateful for your detailed feedback. All of us at the Sheraton Anchorage Hotel and Spa are committed to providing exceptional service in a clean and well maintained environment. We do our very best to make the most of every opportunity presented to learn and improve.

I would welcome the opportunity to speak with you directly so that I may gather some more specific details about your visit. I realize that you are busy, but hope that you might find the time to discuss your stay with me so that we are best able to improve from your experience.

My direct line at the hotel is 907-343-3143, or you may email me at jon.kranock@sheratonanchorage.com.

I hope that if business or pleasure brings you back to Anchorage that we might serve as your hosts again.

Take care.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Sarasota, Florida
Level 2 Contributor
7 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed December 7, 2013

I stayed at this hotel for two and a half weeks this summer for work. The house keeping was so friendly and helpful they made me feel right at home. The lounge on the first floor was a great place to unwind after a long day at work. The location of the hotel is right downtown and blocks from restaurant.

Room Tip: I think the rooms looking east overlook the mountains
See more room tips
  • Stayed August 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Tom P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
JonKranock, General Manager at Sheraton Anchorage Hotel, responded to this review, December 17, 2013
Dear Tom P,

Thank you for choosing to stay with us and for posting a review on tripadvisor. I am so glad you enjoyed your visit with us. We appreciate your commenting on our clean hotel, relaxing lounge, exceptional housekeeping staff and convenient location. All of us at the Sheraton Anchorage Hotel and Spa are committed to providing exceptional guest service in a clean/well maintained facility. It's gratifying to read your review. I will be sure to pass your compliments on to the team.

We look forward to serving as your hosts again very soon.

Take care.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
PLAINSBORO
Level 3 Contributor
13 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed December 4, 2013 via mobile

We spent a week at this property and were very wowed by our experiences. The staff member at the front desk made us feel warmly welcomed despite the late hour we arrived. Our rooms were well appointed-from the plush bed furnishings, the comfy chairs, the spectacular views and large screen TV. In addition, the hotel has other great amenities which meant so much by way of comfort in the freezing Alaskan temperatures-an excellent kitchen which not only prepared great breakfasts but never failed to delight, whether delivered as room service or consumed at the Ptarmigan Bar, mouthwatering dinners as well. The many fireplaces in the common areas-the data venue and the aforementioned bar were wonderful to sit by and read the complimentary newspapers. But most of all, I was really overjoyed to find my pet Dachshund not just tolerated but welcomed as a guest which as any pet person can tell you is not the norm! The staff-from front desk, housekeeping, restaurant servers, room service, and guest services-are the star assets of this Sheraton. They provide their guests with the ultimate home away from home and there is absolutely no question that we will be staying at this Sheraton when we visit Alaska from now on!

Stayed December 2013, traveled with family
Helpful?
1 Thank CLARENCE S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
JonKranock, General Manager at Sheraton Anchorage Hotel, responded to this review, December 6, 2013
Dear Clarence S,

Thank you for choosing to stay with us and for posting a review from your visit. I am so glad you and the family had a nice visit. We very much appreciate your complimenting us on our inviting and comfy lobby, great rooms, exceptional staff and great food. I too am an animal lover and am so happy that you were able to travel with your furry family member and that team was so welcoming. All of us at the Sheraton Anchorage Hotel and Spa are committed to providing exceptional guest service in a clean/well maintained facility. It's gratifying to read your review. I will be sure to pass your compliments on to the team.

We look forward to serving as your hosts again very soon.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
San Diego CA
Level 6 Contributor
127 reviews
67 hotel reviews
common_n_hotel_reviews_1bd8 78 helpful votes
Reviewed December 1, 2013

Stayed for one night late season and caught the train north. Fine location. Platinum friendly. The room was fine and the bed comfortable. I will stay again if I return. The train station could be walkable but no with luggage. There were restaurants that were convenient. Recommended.

  • Stayed September 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank United858
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
JonKranock, General Manager at Sheraton Anchorage Hotel, responded to this review, December 6, 2013
Dear United858,

Thank you for choosing to stay with us and for taking the time to post your review from your visit on tripadvisor. We appreciate your compliments on our exceptional staff, the comfort of our beds, and convenient location. I will be sure to share your feedback and comments with the team.

We look forward to serving as your hosts again very soon and are sincerely grateful for your recommendation.

Take care.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Anchorage, Alaska
Level 5 Contributor
76 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 46 helpful votes
Reviewed November 24, 2013

After an issue with noise during my last stay I gave this hotel another chance and was glad I did. The staff was extra nice and went out of their way to be helpful. I stayed on the 12th floor which was very quiet. The beds are comfortable. This hotel is only a few blocks from everything, museums, restaurants, and the 5th Avenue Mall. Recommend staying there

Room Tip: 11tth floor an higher have better rooms.
See more room tips
  • Stayed November 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank ak3250
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
JonKranock, General Manager at Sheraton Anchorage Hotel, responded to this review, November 27, 2013
Dear Ak3250,

Thank you giving us a second chance, and for taking the time to post your review from your visit on tripadvisor. We appreciate your compliments on our exceptional staff, the comfort of our beds, and convenient location. I will be sure to share your feedback and comments with the team.

We look forward to serving as your hosts again very soon and are sincerely grateful for your recommendation.

Take care.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
New York City, New York
Level 4 Contributor
28 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
Reviewed November 24, 2013

I stayed at the Sheraton Anchorage for one night. The hotel is very nice, very clean, and very well located. They have a business center with computers and such, but they charge extra for wifi. You also have to pay for parking.

  • Stayed October 2013, traveled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank mtcnyc34
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
JonKranock, General Manager at Sheraton Anchorage Hotel, responded to this review, November 27, 2013
Dear Mtcnyc34,

Thank you for choosing to stay with us and for posting a review from your visit on tripadvisor. I am so glad you enjoyed your visit. Thanks for commenting about our "nice, clean" hotel and convenient location. All of us at the Sheraton Anchorage Hotel and Spa are committed to providing exceptional guest service in a clean/well maintained facility. It is gratifying to read that you were so comfortable staying with us..

We would be honored to have you come back and see us again soon!

Take care.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Sheraton Anchorage Hotel

Property: Sheraton Anchorage Hotel
Address: 401 E 6th Ave, Anchorage, AK 99501-2696
Phone Number:
Location: United States > Alaska > Anchorage
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Suites Wheelchair access
Hotel Style:
#4 Spa Hotel in Anchorage
#21 Business Hotel in Anchorage
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Sheraton Anchorage Hotel 3.5*
Number of rooms: 370
Official Description (provided by the hotel):
Sheraton Anchorage Hotel & Spa is luxury lodging with amenities like Ice Spa, Jade Restaurant, Steak & Seafood and 24,000 sq ft of meeting space. We're near Elmendorf AFB, Sullivan Arena, and Alaska Railroad. ... more   less 
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Also Known As:
Sheraton Anchorage
Anchorage Sheraton

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