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“Best Western Golden Lion” 4 of 5 stars
Review of BEST WESTERN Golden Lion Hotel

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BEST WESTERN Golden Lion Hotel
Ranked #20 of 76 Hotels in Anchorage
GreenLeadersBronze level
Firebaugh, United States
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
“Best Western Golden Lion”
4 of 5 stars Reviewed July 22, 2013

Nice staff, large rooms, easy freeway access but still quiet. Was warned about smoking and had to sign a no smoking promise but my room smelled like smoke. Shower had mildew, yuck. Good internet access. Plenty of room for 3 adults with extra restrooms down the hall by the restaurant.

  • Stayed July 2013, traveled with family
    • 5 of 5 stars
      Value
    • 4 of 5 stars
      Location
    • 4 of 5 stars
      Sleep Quality
    • 4 of 5 stars
      Rooms
    • 3 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Review collected in partnership with Best Western

Helpful?
1 Thank Janna B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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375 reviews from our community

Traveler rating
    100
    154
    88
    19
    14
See reviews for
117
94
37
78
Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (40)
Date | Rating
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  • Dutch first
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English first
San Jose, California, Usa
Level Contributor
21 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
3 of 5 stars Reviewed July 21, 2013

Room size was good, and staff were very helpful. Some issues that we had: (1)Room airconditioner was not effective since the curtain was covering the vents of the airconditioner. Result was that the curtain was billowing and we could not pull it aside since that would make the room too bright to sleep in the bright evening sun! (2)The carpet was very sticky near the dresser and it is NOT the maids fault since they wear shoes all the time and would not have known that the previous guest had spilt something. (3) Breakfast quality was poor, especially the rubbery pancakes and the half cooked sausage. Considering the fact that this was NOT a free breakfast and we were paying very good money for this, the least they could do was cook well? (4) Hotel entrance/exit was a problem. It looked as though we could exit from an area just beyond the front porch and we stopped in time otherwise we would have dropped from a curb. The hotel should have some barrier at that spot since we later saw other vehicles going bang-clunk-oops and damaging their undercarriage.

  • Stayed July 2013, traveled with family
    • 3 of 5 stars
      Value
    • 4 of 5 stars
      Location
    • 4 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 2 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Review collected in partnership with Best Western

Helpful?
1 Thank Chan456
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Colorado Springs, Colorado
Level Contributor
82 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
3 of 5 stars Reviewed July 20, 2013

Older motel and adequate nice sized rooms with no fluffs. Staff were nice but not the most pleasant. No hot water, so expect a luke warm shower. Sink and bathroom are off of the main room which is nice. There are better places in Anchorage for the same price.

  • Stayed July 2013, traveled with family
    • 3 of 5 stars
      Value
    • 2 of 5 stars
      Location
    • 3 of 5 stars
      Sleep Quality
    • 3 of 5 stars
      Rooms
    • 3 of 5 stars
      Cleanliness
    • 3 of 5 stars
      Service
Helpful?
1 Thank Bruce K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
san diego
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed July 20, 2013

We recently spent two nights at the Best Western Golden Lion, one night when we arrived in Anchorage and one night just before flying out. We had very comfortable & clean rooms, the staff was very friendly and helpful and we also loved the convenient location between the airport and downtown. We did enjoy dinner there the night we were flying home and the food was very good.

  • Stayed July 2013, traveled with family
    • 5 of 5 stars
      Value
    • 4 of 5 stars
      Location
    • 4 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
1 Thank calleskid
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
bartlesville, United States
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed July 19, 2013

For the price - it is an older hotel and you can tell but the rooms were clean and did not smell like smoke. The staff was friendly and there were cabs readily available. I did not try the lounge. The water pressure was soft and checkin was slow otherwise pretty good stay!!

  • Stayed July 2013, traveled on business
    • 5 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 4 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 4 of 5 stars
      Cleanliness
    • 4 of 5 stars
      Service
Review collected in partnership with Best Western

Helpful?
1 Thank Christine S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Spokane, United States
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed July 16, 2013

my resevation was for a non-smoking room and I was given a non-smoking room, for which someone had smoked. I complained at the desk and was upgraded to a non-smoking suite. The staff did a great jobn correcting the situation, but being a platnuin member and checking in late at night, I feel this should have never happened in the first place. I was tired and the last thing I wanted to do was relocate...or even take all my stuff back down to the desk to be relocated.

  • Stayed July 2013, traveled on business
    • 3 of 5 stars
      Value
    • 3 of 5 stars
      Location
    • 3 of 5 stars
      Sleep Quality
    • 3 of 5 stars
      Rooms
    • 3 of 5 stars
      Cleanliness
    • 3 of 5 stars
      Service
Review collected in partnership with Best Western

Helpful?
1 Thank Kirk S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Lisa M, General Manager at BEST WESTERN Golden Lion Hotel, responded to this review, July 17, 2013
Dear Guest,
I appreciate you taking the time to do a review for us. We are a 100% non smoking hotel and we do charge a $500.00 fee for anyone choosing to ignore that policy. I will look into the situation that you encountered and find out how it happened in the first place. We strive to have all our rooms fresh and clean for every guest and you are right this should not have happened in the first place. There should not ever be a need for a guest to have to change rooms after their arrival.

Thank you,
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Colton, California
Level Contributor
14 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed July 13, 2013

The staff go out of their way to help you and are very friendly. The location is not in the middle of town, but it is close enough. I liked having a refrigator and microwave in the room. The only thing that I didn't like so much was the room service. The selection isn't the greatest.

  • Stayed July 2013, traveled on business
    • 5 of 5 stars
      Value
    • 3 of 5 stars
      Location
    • 4 of 5 stars
      Sleep Quality
    • 3 of 5 stars
      Rooms
    • 4 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Review collected in partnership with Best Western

Helpful?
1 Thank Phyllis V
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Lisa M, General Manager at BEST WESTERN Golden Lion Hotel, responded to this review, July 17, 2013
Dear Guest thank you for taking the time to write a review for us. I am glad you enjoyed your stay and hope that if you are in the area will again choose the Best Western Golden Lion Hotel. I will pass your comments on the Restaurant so that the owners get your input. We appreciate your comments so we can continue to make improvements to meet the needs of our guest.

Thank you,
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about BEST WESTERN Golden Lion Hotel

Property: BEST WESTERN Golden Lion Hotel
Address: 1000 E 36th Ave, Anchorage, AK 99508-4304
Phone Number:
Location: United States > Alaska > Anchorage
Amenities:
Bar / Lounge Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Wheelchair access
Hotel Style:
#4 Green Hotel in Anchorage
#6 Best Value Hotel in Anchorage
#13 Business Hotel in Anchorage
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — BEST WESTERN Golden Lion Hotel 2.5*
Number of rooms: 100
Official Description (provided by the hotel):
Welcome to the Best Western Golden Lion Hotel located only 5 miles from the Anchorage Airport. ... more   less 
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Also Known As:
Best Western Anchorage
Anchorage Best Western

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