I am a student who had to stay in Anchorage for 5 weeks for a rotation at ANMC hospital. Camai B&B offered a very comfortable and clean room to stay in for 5 weeks. The best part was that it was only a 10 minute walk to the hospital.
However, hospitality was DEFINITELY an issue!!! When we arrived, we were not specifically told what would and would not be provided to us during our stay. We assumed that since this is a bed AND BREAKFAST, we would be provided breakfast. When we told Caroline about our schedules so that she can have breakfast ready by the time we leave (as stated that we should do in our guidebook in the room), she responded with "I am not going to cook for you." That was a bit cold, I thought. She stated that we are her house guests, and we do not get breakfast. Ummm...okay....you could have made that point clear when we first arrived. Another thing was toilet paper. We ran out of toilet paper, and when I went to ask her for more, she laughed loudly and said "I knew it. I bet Craig that you would be asking for toilet paper. We do not provide it." WTF?? Ummm okay, so now you're BETTING on us instead of telling us that you do not provide it? Right. Real good service right there. Actually, that isn't even service, that is just plain RUDE and uncalled for, especially for an "Award winning bed and breakfast" owner! I have never encountered such a distasteful person as Caroline. Craig was nice during our stay, however, he was a bit creepy to the younger girls....if you know what I mean, such as offering to go in the hot tub one on one with one of the young girls who was also staying there during our stay. Creepy.
Finally, when we first arrived, we were also asked for a cleaning deposit. So we would get that cleaning deposit back if we cleaned the suite before we left. Well, I only found out after our stay from other students who stayed there previously that they were never asked to leave a cleaning deposit OR clean the room after their stay. Why were we charged? I mean I do not mind cleaning up after myself, that is common courtesy. However, I used the disinfectant wipes that were provided by Caroline to wipe down the counter tops. When she came to inspect the room, she felt the counter top and said in a disgruntled tone "not clean." Just those two words, "not clean." Am I your servant? I sure felt like I was being treated like one!! Woman, I used YOUR disinfectant wipes. After that, I used a paper towel damped with water and wiped the counter. Then she approved of that. Caroline also told us that we should be THANKFUL that she is giving us our cleaning deposit back. Right.
Also, they inspect your trash. You read correctly, they INSPECT YOUR TRASH!!! Not that I had anything to hide, it was just weird. I know this because I threw away some un-opened food, and the next day she told me that I shouldn't waste food and that i should donate it.
FUTURE CUSTOMERS BEWARE!!! This place is probably NOT as clean as it looks because she only wants things cleaned with WATER and not any other ANTI-BACTERIAL or disinfectant products!!!!!!!!!! I will NEVER EVER stay there OR recommend anyone stay there if they are in their right minds! I am thankful that I never have to deal with them again!
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