A two night stay in a 'Captains Deck' room, 17th floor (top floor) ended up being not unpleasant, but well below what we were expecting for the room price (abt US$320/night), even allowing for Anchorage in summer.
The room was small - just enough room to walk around the bed and the bathroom was also very small. Bed was comfortable enough and aircon worked well.
The refrigerator in the room was empty. We appreciate the issues surrounding the having of 'minibars', but on a 'Captains Deck' room, I thought it may have been provided.
The Lounge was a significant disappointment, as it was what we were mainly paying for, I thought. Breakfast was pretty basic - about the same as you might get in the lobby of many 'highway hotels'. We were very surprised that nothing was available in the lounge in the early afternoon, Nothing at all, not even a juice or soft drink. Savories were served from 5pm and were tasty enough, but as a sign in our room reminded, we were limited to 2 drinks each (wine or beer).
The first night, we went downstairs and went to look at the 'Whales Tail' "Bistro and wine bar" for a light dinner. The guy at the entrance said we couldn't eat there, as "its just a bar" . Not a bistro? "No, its just a bar." We then decided to go somewhere down the street, but both places we looked at had long waits, so we went back to the CC and had a meal at Fletchers there. Not too bad.
The coffee shop and café seemed to close early - 5pm?? May have been 6, but still not a good situation for the type of establishment.
Bunch of other niggling things - each small, and might go unremarked on most hotel visits, but we led to believe that the CC was a cut above. Very slow check in and check out (I mean at the counter, not in a queue); long waits at elevators, when staff were hauling tour group's bags to and from rooms; airport shuttle was late, necessitating us and another group to get cabs.
Next time I will be looking at another choice. The Hotel Captain Cook isn't bad, just too expensive for what it provides.
- Official Description (provided by the hotel):
- Located in downtown Anchorage, Alaska, each of the Hotel Captain Cook’s 547 luxury accommodations of rooms and suites offer a stunning view, whether it’s of the neighboring Cook Inlet or the Chugach Mountains. Captain Cook is Alaska's member of Preferred Hotels & Resorts. ... more less
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- Also Known As:
- Captain Cook Anchorage
- Hotel Captain Cook
- Captain Cook Hotel