Location: downtown approx. 5 blocks from Convention Center. Central and easy to access main downtown area.
Service: Reception, Concierge & Room service staff were all very friendly, helpful, professional and efficient - excellent. Fletcher's (pub style food onsite) also really friendly staff and great relaxed, local atmosphere. The Café (for breakfast) had a queue wait of some 15mins for a table - possibly due to cruise season and tour groups. The staff maintained a friendly disposition.
Room: (Deluxe). There are 3 Towers spread over a large area. Furnishings of the Hotel and room are dark wood making it seem out of date and old, while the cleanliness was great. Bed comfort was good. The view from Tower 3 was ordinary and no safe in the room. The noise from the adjacent lift was annoying night and day, while the Hotel seems to be upgrading lifts.
Facilities: Athletic rooms each for men & women looked good. 'The Cubby' coffee shop was closed for renovations. Fletcher's pub style bar & restaurant was great. The Café queue for breakfast and being closed for dinner wasn't great. Crow's Nest top floor restaurant we didn't use as $44-52USD for an entrée was a bit expensive! Business center near reception was good and staff very helpful. Airport transfer was a bit strange. Advertised @ $12pp one way, 2nd person $10, while a guest jumped on without a booking & paid $10pp (possibly an external operator runs this service for the Hotel). Local shops nearby are very handy.
For: location, staff service and friendliness
Against: Seems a bit old & a bit expensive for the quality. (while Alaska is expensive!)
Overall: Great staff with friendly, helpful service & a good location.
- Official Description (provided by the hotel):
- Located in downtown Anchorage, Alaska, each of the Hotel Captain Cook’s 547 luxury accommodations of rooms and suites offer a stunning view, whether it’s of the neighboring Cook Inlet or the Chugach Mountains. Captain Cook is Alaska's member of Preferred Hotels & Resorts. ... more less
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- Also Known As:
- Captain Cook Anchorage
- Hotel Captain Cook
- Captain Cook Hotel