My 8 year old son and I stayed at the Captain Cook for 4 nights while in town for a family wedding. I wanted my son to have a special experience for his first one-on-one trip with a parent. I knew it was an older property, but was looking for charm so I chose this over the Marriott. The concierge staff was helpful and I appreciated the selection in the Adventure travel gear store. But when my family returns to Anchorage to visit relatives again I won't be staying here. Here's why:
-- The hotel decor is tired and blah. While the explorer/nautical themed art was unique, it was brought down by the dated and soulless furnishings. I kept thinking what a cool boutique hotel it *could* be if revamped by someone like the Joie de Vivre company.
-- Couches in the junior suite rooms are not sofa beds and there was no door to separate the bedroom from living room. So no ability to work/watch tv while the other person slept.
-- The only interesting casual dining seemed to be at the Whale's Tale, but you had to be 21 or older to eat there. The items touted on the Whale's Tale menu aren't available on the room service menu (unlike at other hotels I've stayed at, such as at the Fairmont and Four Seasons chains) or at Fletchers (the mediocre pub at the hotel where kids are begrudgingly allowed). We were told it was because of the self-serve wine dispensers (again, just adds to the cheesy atmosphere). Food at Fletchers and the breakfast cafe was heavy and uninteresting. Also, none of the restaurants we ate at offered a kids menu.
-- The hotel pool facilities close too early and the no kids blackout times further add to the message that families are not welcome. The fact that the athletic facilities double as a club for locals is not an acceptable excuse. When I stay at luxury hotels, I expect to feel like a guest not an interloper.
-- The pay per view movie system was embarrassingly antiquated and my son's movie shut down half way through. Thank goodness for our iPad and Netflix subscription.
I wanted to like the Captain Cook Hotel, but it is obviously trading on former glory days and the owners are now relying on the baby boomer cruise ship traveller. Next time we'll stay at the Marriott.
- Official Description (provided by the hotel):
- Located in downtown Anchorage, Alaska, each of the Hotel Captain Cook’s 547 luxury accommodations of rooms and suites offer a stunning view, whether it’s of the neighboring Cook Inlet or the Chugach Mountains. Captain Cook is Alaska's member of Preferred Hotels & Resorts. ... more less
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- Also Known As:
- Captain Cook Anchorage
- Hotel Captain Cook
- Captain Cook Hotel