I don't need a 5-star stay to make me happy with a hotel, however I do expect good service, clean rooms, and a pleasant stay.
When we arrived, we were greeted by staff on their cell phones, eyes down. Once we got their attention, it was quite the process to get our keys made. The elevator was scary and smelly, and the luggage carts were falling apart. Our room was nice, but the sheets were very coarse and uncomfortable. The walls were so thin that someone in the hotel was having sex--and being very loud about it--and we heard them like they were in our room.
I'm aware that some activities occur in hotels, but I would have expected some more sound deadening, as we could also hear someone's TV at 7am.
The WiFi didn't work, and we were trying to plan our day in Anchorage and do some business. Had to go down to the desk for the only pleasant experience of the whole trip--the desk clerk at night was very kind and helpful. She didn't know anything about how the WiFi worked, but tried to help me out. We ended up having to call their ISP to fix it, and it finally got it working for us.
If it weren't for that kind woman at the desk, it would have been a very poor experience. Some of your staff are inattentive, but this woman was a great customer serviceperson! (Thank you, woman whose name I can't remember!)
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- Also Known As:
- Motel 6 Anchorage Midtown Hotel Anchorage
- Motel Six Anchorage
- Anchorage Motel Six
- Anchorage Motel 6