We stayed at the hotel June 8 & 9. Arrived Fri afternoon about 1 pm from the cruise ship port in Seward. We could not check in as the lady at the desk said we were not supposed to be there so early! She was noticeably stressed. Many others in our group also waited in the lobby and breakfast area. My husband and I and another couple were happy for the on site laundry but only one dryer was working. The hair dryer in the room did not work. Shower curtain needed washing. Returning to our room on Sat evening...it had not been touched by housekeeping...a shock. Desk could not do anything. So I did it myself! Our friends had the same problem in their room. Nice comfortable room. Very nice breakfast. And helpful desk staff (except for Fri). Lobby and breakfast area needs new furniture or extensive cleaning. Filled out a comment card but could not connect with anyone to discuss this...think her name was Helen. Is there no compensation for these problems? Business need to just do what they have agreed to do. Shuttle service was fine.
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- Also Known As:
- Fairfield Inn & Suites Anchorage Midtown Hotel Anchorage
- Fairfield Inn And Suites Anchorage Midtown
- Fairfield Inn Anchorage
- Fairfield Anchorage
- Anchorage Fairfield Inn