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“Good, worth staying, but below Homewood's typical standard”

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Homewood Suites by Hilton Anchorage
Ranked #5 of 74 Hotels in Anchorage
Certificate of Excellence
Reviewed February 25, 2013

Stay here if you like a hot breakfast buffet, a dinner reception and a kitchen. t's not bad, just below the Homewood average standard and could use some improvements. I would stay again but the room was not as clean as it should have, the mattress was near the end of it's lifespan and the food at the evening reception was not fresh and the menu was on the cheap side (grilled cheese sandwiches??). If you like Egg McMuffins, hopefully you'll luck out and get them during your stay as they stand out as being pretty darn good.

Room Tip: If you like the included breakfast and dinner buffett, ask for a room near the lobby. It's a loo...
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  • Stayed: February 2013, traveled on business
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1  Thank Kevin1402849036
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Stiphan B, General Manager at Homewood Suites by Hilton Anchorage, responded to this reviewResponded February 26, 2013

Thank you for your feedback as it is through such input that we may continually strive to improve our product and service standards. I apologize that your stay was not up to your expectations. Our dinner reception menu changes nightly so we can cater to a wide variety of tastes of our Guests and during your stay we did offer Fish and Chips the prior night and Smoked Pulled Pork the night subsequent. I have addressed your concern with the cleanliness to our Housekeeping Manager and again, apologize as what your experienced is not our normal standards. In relation to the mattress, we have just completed a renovation in March of 2012 and all mattresses were replaced at that time.

I hope we will have the opportunity to welcome you back to the Homewood Suites Anchorage and demonstrate our true hospitality.

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623 - 629 of 792 reviews

Reviewed February 12, 2013

After years of traveling to Anchorage and staying at competitor properties, a twist of fate landed us here. We are thrilled, and definitely won't stay anywhere else from now on! The staff are friendly, take the time to learn customers' names and go out of their way to make it "easy" to be away from home. Breakfast and dinner were very good, and the manager (Stephen) went out of his way to make us feel welcomed. Room is incredibly clean. Hotel is quiet and in a convenient part of town. A bonus, they accept service animals - which is so appreciated! Overall, though, it is the staff that made our stay so wonderful. Our only regret is that a good review might mean that it will be more difficult to get a reservation in the future! Thank you, thank you, thank you!

  • Stayed: February 2013, traveled on business
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1  Thank AlaskaGirl99574
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Stiphan B, General Manager at Homewood Suites by Hilton Anchorage, responded to this reviewResponded February 14, 2013

Thank you for glowing review. The header is fantastic and I am glad our Team was able to convert you to Hilton. We pride ourselves on making our Guests an extended member of our Family. Whenever you have reservation needs for the future, feel free to contact me directly and I will personally assist in arranging the stay. My direct email is: stiphan.beher@hilton.com. We look forward to welcoming you back to your "home" away from home.

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Reviewed February 11, 2013

The room was very comfortable, the staff was very friendly and very attentive. The room has a full refridgerator, coffee pot, dishes, silverware, stove, microwave and dining table. Great for guests from out of town.

  • Stayed: February 2013, traveled with family
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1  Thank amy s
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Stiphan B, General Manager at Homewood Suites by Hilton Anchorage, responded to this reviewResponded February 12, 2013

Thank you for your wonderful review. I am glad that we were able to make the stay of your out of town Guests comfortable. We think of all our Guests as family and aim to make the Homewood Suites your "home" away from home. We appreciate the opportunity to welcome your Guests and look forward to another visit.

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Reviewed February 10, 2013

My stay at HomeWood Suites was very welcoming. From the front desk to the housekeeping, everything was very professional. Hotel Managers Eric Mendoza and Stephan Bher have created an amazing team.
The staff anticipated my every need. Jaline made us feel like we were coming home and was so attentive. We only stayed one night but it was like she had know us for months. Our room was so fresh and clean thanks to Demetris.
Overall I would recommend it to all my friends.

Room Tip: Rooms with a Eastern View have mountains.
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  • Stayed: February 2013, traveled as a couple
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1  Thank Joshuah S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Stiphan B, General Manager at Homewood Suites by Hilton Anchorage, responded to this reviewResponded February 15, 2013

Thank you for such a wonderful review. We are pleased you enjoyed your stay and our Team made you visit memorable. We know you have a choice of accommodations and thank you for chosing the Homewood Suites as your "home" away from home. Welcome to our extended family! We look forward to welcoming you again on your next visit.

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Reviewed February 3, 2013

I had a wonderful experience at this HWS. I was greeted by Tanya who is personable and upbeat. The hotel was clean! The staff was friendly. Stiphin the hotel manager is hands on and aims to please. I will stay there in the future. Good Job HWS Anchorage!

  • Stayed: January 2013, traveled on business
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1  Thank janbir6639
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Stiphan B, General Manager at Homewood Suites by Hilton Anchorage, responded to this reviewResponded February 7, 2013

Thank you for your great review. I am pleased to see you enjoyed your stay and for kind words regarding our Team. We hope your travels will bring you back to Anchorage soon and look forward to welcoming you back to your "home" away from home.

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Reviewed February 1, 2013

They were incredibly welcoming. Since I'd just had a medical procedure for my back, staff Alenna, Tania, and Demetris went out of their way to make sure I was taken care of....getting my bags to my room, treating me to fresh cookies and offering to bring a breakfast to my room! My lasagna dinner was great.

  • Stayed: January 2013, traveled on business
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1  Thank dan k
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Stiphan B, General Manager at Homewood Suites by Hilton Anchorage, responded to this reviewResponded February 3, 2013

Dear Dan,

Thank you for your glowing review. I am pleased that our Team made you feel like "home." Aleena, Demetris and Tania are all assets to our Hotel and I am happy to see your comments. I hope we will have the opportunity to welcome you back to the Homewood Suites Anchorage, your "home" away from home.

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Reviewed January 26, 2013

My family and I (wife and 2 kids) stayed here during our visit to Anchorage. I must say it was one one of our favorite stays. The staff were very friendly. The Housekeeping Manager was so nice, she gave my son, who is 2.5 years old, a coloring book with stickers. I have never seen this type of service in my travels. She personally came up and delivered this gift to my son. It was so awesome. Also I have not been to a hotel, that when they provide dinner for you, they also provide wine and beer free of charge. I know the next time we are in Anchorage, we will stay here. My only complaint is that if you have young children, not to get the 4th floor. Apparently guests on the 3rd floor complained that we were being too loud. Oh well. Wonderful stay I must say!

  • Stayed: January 2013, traveled with family
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1  Thank gburns123
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Stiphan B, General Manager at Homewood Suites by Hilton Anchorage, responded to this reviewResponded February 5, 2013

Thank you for your wonderful review. I am pleased to see that your family enjoyed your stay with us and that our Housekeeping Manager, Demetris, provided your son with a colouring book to keep him entertained. I apologize that you were located on the Fourth Floor, as we do try to keep families on the lower floors. Should you travels bring you back to Anchorage, we welcome the opportunity to stay with us at your "home" away from home.

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Additional Information about Homewood Suites by Hilton Anchorage

Address: 101 West 48th Avenue, Anchorage, AK 99503-7249
Phone Number:
Location: United States > Alaska > Anchorage
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#1 Business Hotel in Anchorage
#2 Romantic Hotel in Anchorage
#5 Family Hotel in Anchorage
Price Range: $124 - $334 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Homewood Suites by Hilton Anchorage 3*
Number of rooms: 122
Reservation Options:
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Also Known As:
Homewood Suites By Hilton Anchorage Hotel Anchorage
Homewood Suites Anchorage
Hilton Anchorage
Homewood Anchorage
Anchorage Hilton
Anchorage Homewood Suites

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