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“Nice Hotel”

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Hilton Garden Inn Anchorage
Ranked #10 of 73 Hotels in Anchorage
Roseville, California
Level Contributor
71 reviews
38 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
“Nice Hotel”
Reviewed October 11, 2012 via mobile

Consistently good HGI experience. Nice hotel and friendly staff. I do wish they would make a few changes to dinner menu. Would like some low cal, low fat options. Dinner entrees are a little expensive compared to outside restaurants.

Had the Reindeer Sausage at breakfast...uniquely Alaskan. It was good...try it.

Stayed October 2012, traveled on business
Helpful?
Thank FRW99
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bryan G, Manager at Hilton Garden Inn Anchorage, responded to this review, October 13, 2012
Thank you Tim H for your comments. We appreciate hearing about our wonderful uniquely Alaskan Reindeer sausage; it is delightful to know that you enjoyed them for breakfast. With the increasing demand of healthy choices for our guests, we will be coordinating with our restaurant manager and chiefs to develop healthier options on our menu for our guests. We will be introducing the new menu in approximately 3-4 weeks. As we continue to work hard to provide a notorious meal for the best value possible, please feel free to be in touch with us if you have any further questions or concerns. We are pleased to hear from you and are excited to have you stay with us again.
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684 reviews from our community

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    74
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (63)
Date | Rating
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English first
Vancouver, Canada
Level Contributor
38 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
Reviewed October 2, 2012

I thought this hotel was right downtown, but it is actually in mid-town. The staff were very welcoming and my room was comfortable and quiet. The view of the mountains was nothing extraordinary, but I am a spoiled Pacific North West-er with mountains all around me all the time. There is a Starbucks, Taco del Mar, TGI Fridays and some other restaurants all within one block of the hotel, plus the hotel restaurant as well which seemed to have a good menu. A taxi from the airport was about $12, though I think they also have a free shuttle as well.

  • Stayed September 2012, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank skgal_11
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bryan G, Manager at Hilton Garden Inn Anchorage, responded to this review, October 13, 2012
Thank you Skgal_11 for your comments. We apologize for the miscommunication from our staff, but we do offer a complimentary shuttle service to and from the airport, as well as, to our Downtown and Southside main attractions within Anchorage. We are sincerely sorry for this inconvenience and assure you that we will inform all of our future guests of our shuttle services and schedules. Our staff desires to excel in their hospitality for our guests and we are pleased to make future accommodations for them. We appreciate your honesty and taking the time to reflect on your stay with us. Thank you for being understanding and we hope to have you as a guest in the future.
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Wasilla, Alaska
Level Contributor
62 reviews
33 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
Reviewed September 29, 2012

I travel from Alaska to the lower 48 quite often and I always get a room in Anchorage when my flight is a red-eye or leaves before 10 AM. I have stayed here 15 times over the past 3 years. The staff is always very friendly and welcoming. The rooms are very clean and comfortable. I only have a couple small complaints. The rooms can be a little noisy from both street noise and people in the hallway. There have been times when I could not get the Government rate and my company travel people put me in the Hampton Inn or Springhill Suites. These are both nice properties but they do not have smoking rooms. The last time we could not get a Government rate I suggested the Homewood Suites. They put me up there and it was wonderful and very quiet.

  • Stayed June 2012, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank wholehogbrew
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bryan G, Manager at Hilton Garden Inn Anchorage, responded to this review, October 13, 2012
Thank you Wholehogbrew ,for taking the time to review your stay and provide comments for our team. We do appreciate your constructive feedback, as it benefits all of the Hilton properties. We do strive our best to honor all Military and Government employees, we apologize that this rate was not available during your stay. We do apologize for the inconvenience caused by street noise, we cannot control the street activity, but we will do our best to minimize the noise. The next time you do choose to stay with us, we will accommodate you with a room that does not face the highway. We greatly appreciate your feedback and will take your concerns seriously. We hope to have you as our guest during your next stay to Anchorage Alaska. Thank you!
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Reston, Virginia
Level Contributor
69 reviews
43 hotel reviews
common_n_hotel_reviews_1bd8 81 helpful votes
Reviewed September 23, 2012

My husband and I stayed for 2 nights at this hotel. We arrived around 1am, and there was a clerk right at the desk ready to greet us. Check in was swift, friendly, and easy. The room was spacious, clean, and quiet. I thought the bed was quite comfortable. The bathroom was really nice and seemed relatively new. It was very quiet at night, so there were no problems sleeping. Breakfast is not included - you have a choice of paying for a la carte or a buffet.

The location was convenient to seeing the main sites that Anchorage has to offer. I would stay here again.

  • Stayed September 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
    • Service
Helpful?
Thank mkeith03
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bryan G, General Manager at Hilton Garden Inn Anchorage, responded to this review, October 13, 2012
Thank you Mkeith03, for your comments. We are excited to know that you and your husband had a great stay with us. We strive to offer an excellent stay, with comfortable, modern and spacious rooms, conveniently located near main attractions that Anchorage has to offer for our guests. Thank you for your feedback and we look forward to having you as a guest again.
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Phoenix, Arizona
Level Contributor
112 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 54 helpful votes
Reviewed September 22, 2012

What you would expect from a HGI..nice,clean and comfy. Several restaurants and Starbucks in walking distance. I like that you have a fridge and microwave a lot! This is where I stay in Anchorage! Staff was great.

  • Stayed September 2012
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank sunwineandpasta
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bryan G, Manager at Hilton Garden Inn Anchorage, responded to this review, October 13, 2012
Thank you Robnleigh, for your great comments. We are always pleased to know that our hotel, our amenities and our surrounding environment are clean and comfortable. We strive to help our guests feel more at home while they are staying with us. Thank you for being a wonderful guest and we hope to see you as a guest during your next trip.
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Rolling Hills Estates, California
Level Contributor
98 reviews
49 hotel reviews
common_n_hotel_reviews_1bd8 76 helpful votes
Reviewed September 6, 2012

We selected the Hilton Garden Inn in Anchorage as our home base when we first arrived in Alaska. Later, when we took off for adventures in Kenai Fjords and Katmai National Parks, we would return to this hotel between trips. The staff was very helpful and stored the luggage that we didn't need. Our room was clean and very comfortable. There was a shuttle available to pick us up and take us to the airport or to explore downtown. The bar and little restaurant had good service and tasty food. All in all, we will definitely stay at this hotel when we return to Alaska in the future.

  • Stayed August 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
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Helpful?
Thank CaliPalosVerdes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bryan G, Manager at Hilton Garden Inn Anchorage, responded to this review, October 13, 2012
Thank you CaliPalosVerdes for your comments. We are more than happy to be your home away from home during your Alaskan adventure. It is always a delight to assist guests during and in between stays. We hope that you enjoyed the beauty Alaska has to offer! We are pleased to know that you enjoyed your stay with us and we look forward to seeing you again as our guest during your next trip to Alaska, thank you again.
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Houston, Texas
Level Contributor
74 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
Reviewed September 3, 2012

I stayed at the Hilton Garden in Anchorage recently and was very happy with the way the staff treated me. One of the rooms had a smoke smell and they immediately put me in another room and treated me to breakfast. The staff always had a smile on their face and the food was great. Rooms very clean. I definitely suggest this hotel. Very easy to get to and always lots of parking.

  • Stayed August 2012, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank AndreaPPP
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bryan G, General Manager at Hilton Garden Inn Anchorage, responded to this review, October 13, 2012
Thank you AndreaPPP for your comments. We have a great desire to keep our guests are comfortable and help them feel at home while they stay with us. We were delighted to make additional arragnements for you and your family, as well as, offering delicious complimentary breakfast. We do look forward to having you back as a guest in the future and thank you again.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Hilton Garden Inn Anchorage

Property: Hilton Garden Inn Anchorage
Address: 4555 Union Square Dr, 4555 Union Square Drive, Anchorage, AK 99503-7245
Phone Number:
Location: United States > Alaska > Anchorage
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Room Service Shuttle Bus service Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#3 Family Hotel in Anchorage
#5 Business Hotel in Anchorage
#6 Romantic Hotel in Anchorage
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Hilton Garden Inn Anchorage 3*
Number of rooms: 125
Reservation Options:
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Also Known As:
Hilton Garden Inn Anchorage Hotel Anchorage
Anchorage Hilton Garden Inn
Hilton Anchorage

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