Im really not a fussy person but i wont ever stay here again. The bedsheets had red stains on them, which i think was blood. Very disgusting. There was also hair on the besheets so i know that these hadnt been washed.
Customers have to call for the shuttle bus to come to the airport, which you dont advise your customers of. I waited for an hour in the cold very late at night after 30 hours of travelling and nothing turned up, all the other hotel busses did though!
When i eventually arrived at my hotel i was told that i wasnt actually staying in The Puffin Inn, i was staying in another building, and no, not one of the ones attached to the Puffin Inn. When i arrived there it was called the Charnlea Inn, or Charlie inn or something. The receptionist AT The Puffin took out a map and told me how to get there, her directions were awful and i went the wrong way, hauling my very heavy suitcase, in the snow, behind me, in the early ours of the morning, and after 30 hours of travelling. Had i known that the building was just 1 buliding away from the hotel, it would have been a much easier experience, she didnt need to bring out a map to show me, and she told me i had to go past 'a round building'.... what round building? Did she mean The Puffin Inn itself? Cause thats the only round building i saw. I told the girl at reception that i hadnt been advised that id be staying in another building, she girl just totally ignored me and didnt comment.
Two things i would like to point out. When i was worried about it and asked, the girl at the Puffin Inn desk told me that the building i was staying inn wasnt manned, but there was a security guard that came round 'every so often to check' the building. I can assure you that no security guard the whole time i stayed there, the only staff in that building was in the morning time when the man came to change the towels. Also, 40mins before i checked out early, i called the reception desk to ask if somebody had to check my room before i could leave, to save time. I was told no. Then when i got to the reception desk to check out the guy there phoned someone to go and check my room before i could check out! I told him that id phoned earlier to make sure that this wouldnt happen and he had an attitude when he replied 'well i didnt know then that you had a deposit to be returned'. He should have checked this when i asked him too. I wouldnt recommend that anybody stay here until security is sorted out. An unmanned hotel at night?
When i pay to stay in The Puffin Inn, i expect to stay in the Puffin Inn, NOT an unmanned hotel 2 buildings away with a differnt name, im very angrey about that. As a female travelling on my own, this made my experience in Anchorage a bad one. I dont trust the area that your hotel is located, on my first day there, i was stopped by three different men in different pick up trucks who tried to give me a ride somewhere, after that i was very wary of going out on my own, and that was during the day, on the main road just outside of the hotel, NEVER go out on that street on your own at night and certainly NOT on any of the back streets.
How know i know that one of those strange men offering a ride werent watching me to see if i was staying in the unmanned hotel? My room was on ground level.... i felt that they were following me. No sleep.
FEMEALE SOLO TRAVELERS BEWARE!!!!!!!!!!
- Official Description (provided by the hotel):
- Whether your vacation brings you to Anchorage for one night or many, Puffin Inn offers convenient access to area attractions such as Chugach State Park, the Seward Highway and the Tony Knowles Coastal Trail. Our hotel is also minutes from metropolitan entertainment in downtown Anchorage and a short drive to Ted Stevens Anchorage International Airport.Puffin Inn offers special conveniences to enhance your stay. We offer free shuttle service to and from the airport, a business center, an exercise room, laundry facilities and pet-friendly accommodations. Guests also enjoy a complimentary breakfast served daily in our lobby breakfast area. Internet access is available throughout the hotel.Rest assured that you will have a relaxing guest experience at an affordable rate when you choose our convenient lodging. Puffin Inn offers a variety of lodging options suitable for any traveler. Our lodge has 85 guest rooms and suites separated into 4 room styles: Deluxe, Moderate, Boutique and Original. ... more less
- Reservation Options:
- TripAdvisor is proud to partner with Booking.com, Expedia, Hotwire, Hotels.com, Travelocity, Priceline, TripOnline SA, Cheap Tickets, getaroom.com and HotelQuickly so you can book your Puffin Inn reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
- Also Known As:
- Puffin Hotel Anchorage