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Reviewed July 24, 2017

So awful. First, front desk is not helpful and does not communicate. Our rooms were not ready until 4pm and then they were not what we booked. Tired old hotel, out dated, dirty. Our shower tub did not drain. Our room was humid and stuffy, the ac was not able to cool the room and the window did not really open. Waste of money and very frustrating.Stay somewhere else!

Room tip: there are none
Date of stay: July 2017
  • Trip type: Traveled with family
    • Location
    • Cleanliness
    • Service
Thank Rebecca B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed July 22, 2017

This hotel was extremely overrated and overpriced. No services were included in the price of the room and everything was overpriced. For a hotel of the Hilton brand to charge for wifi is not only ridiculous but insulting. I will not stay at this hotel again.

Date of stay: July 2017
  • Trip type: Traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hilton Hotels & Resorts
Thank 307micahf
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed July 21, 2017

After a lot of travel and hiking, we needed a retreat - The Anchorage Hilton is an Oasis in the middle of roughing it! Our room was beautiful, clean and the hotel was extremely accommodating - I felt part of a family rather then just another guest. From the doorman to the GM Soham, to the front desk & cleaning people, everyone was exceptional and kind... love doing laps in the beautiful pool and the work out area was one of the best I have ever seen. Views of the ocean and mountains were spectacular, if you have the choice, this is the only place in Anchorage I would stay at.

Room tip: depends if you want Mountain or ocean, we stayed 2 different times and had both views,
Date of stay: July 2017
  • Trip type: Traveled with family
    • Value
    • Sleep Quality
    • Service
Thank 624marykayl
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed July 18, 2017

We traveled with another couple and both our rooms smelled like wet dogs and heavy cigarette smoke. We complained and was moved to another room the next day. One scrambled egg in the hotel was $4. The hotel did not provide a shuttle service so we were on our own to get our luggage 6 blocks to meet the bus taking us to our next destination on the bus/train trip.

When we returned to Anchorage for a 4 day tour of the city and surrounding areas, we chose to go with a different hotel that we found cleaner and cheaper.

Date of stay: June 2017
  • Trip type: Traveled with family
    • Value
    • Cleanliness
    • Service
2  Thank patcody53
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed July 17, 2017

AC did not work properly, heat remained on despite the staff effort to turn it off. Clearly not what we expect from Hilton. Made for an uncomfortable night. We were told the chiller was not working properly and were awarded 5000 points to compensate us for the experience but we would have preferred a comfortable night's sleep.

Date of stay: July 2017
  • Trip type: Traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hilton Hotels & Resorts
Thank RockyMtnRamblers
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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