We stayed twice during the month. We were a tour group. The initial check-in was a shambles. On arival at check-in the front desk staff had no idea about us and the manager was called. He didn't seem to be very with it either. Eventually they did locate our booking. The bellhop service had been prepaid for bag delivery/collection at time of booking but I was informed that they knew nothing about us and therefore I would have to pay for the whole group in cash. After all was eventually sorted I was not given a refund even though this service had been prepaid with our booking done months before!
The restaurant is, well, I suggest you find something outside of the hotel as it is very average. There are some great restaurants just around the corner.
Otherwise the hotel is fine. I will say on our return visit all went to plan with no hiccups!
- Official Description (provided by the hotel):
- The Hilton Anchorage hotel is a convenient ten-minute drive from Ted Stevens International Airport, and within walking distance of the Alaska Railroad Depot and Anchorage Convention District. Explore Anchorage's popular attractions including the Alaska Museum of History and Art, the Ulu Factory, Nordstrom and the Fifth Avenue Mall - all only two blocks from the hotel. Enjoy a comfortable stay in a stylish guest room featuring thoughtful amenities and high-speed internet access to help you stay connected with family and business. Dine in the inviting Hooper Bay Cafe and savor a variety of authentic Alaskan and American cuisine. Unwind in Bruin's Bar and catch up with the latest sports and news in this welcoming hotel bar. View the extensive Alaskan art collection in the lobby and enjoy a self-guided walking tour. Stay active during your stay with an energizing workout in the fitness center and refreshing swim in the indoor pool before unwinding in the steam room. Make business easy at the Hilton Anchorage hotel. Stay in touch with business in the 24-hour business center featuring a range of business friendly amenities and services. Our Anchorage hotel offers 20, 000 sq. ft. of flexible meeting and event space to easily accommodate business meetings, conventions, elegant weddings and special celebrations. ... more less
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- Also Known As:
- Hilton Anchorage Hotel Anchorage
- Hilton Hotel Anchorage
- Anchorage Hilton Hotel