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“One star short.” 4 of 5 bubbles
Review of Hampton Inn Anchorage

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Hampton Inn Anchorage
Ranked #8 of 72 Hotels in Anchorage
Certificate of Excellence
GreenLeadersSilver level
Fairbanks
Level Contributor
18 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
“One star short.”
4 of 5 bubbles Reviewed June 6, 2014

The first time I stayed here was for convenience as it was right around the corner from the location my business meeting was to take place at. The other times I stayed here was because I could count on the quality of service provided. I have 2 critiques: 1) Rooms that are on the first floor in the pool area make the rooms have a 'damp/stuffy' atmosphere. I recommend not placing people in for business in this area 2) The staff should be more aware and thoughtful about who they place in rooms with an adjoining door. A person in for business shouldn't be place next to a room with a family in town for leisure. Both cases were experienced at my last stay.

Other than that, the quality of the rooms and service was good. Also, they provide cookies day and night - and I like cookies! :)

  • Stayed June 2014, traveled on business
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank AVILL907
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Rick G, General Manager at Hampton Inn Anchorage, responded to this review, July 30, 2014
Hello and thank you for choosing our hotel during your stay in Anchorage. I see that youre in town for business and I would love to send your information over to our sales team to work out some type of corporate rate. With that corporate rate we could also add that you like to be on a higher floor away from the pool. We'll customize your requests to your liking. I am glad you enjoyed the cookies and we hope you plan on enjoying them more in the future and just an FYI, we will be renovating the hotel this upcoming winter. So please do not hesitate to set up an account with us for future reservations.

Thank you
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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603 reviews from our community

Traveler rating
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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (57)
Date | Rating
  • English first
  • German first
  • Italian first
  • Japanese first
  • Portuguese first
  • Spanish first
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English first
Level Contributor
3 reviews
3 hotel reviews
5 of 5 bubbles Reviewed June 4, 2014

Originally booked through Priceline.com who messed up and couldn't care less. A quick phone conversation directly with Brandon sorted the matter out and we thoroughly enjoyed our last evening in Alaska. Not only was the hotel top class, but it was serviced by a top class shuttle service into town, or the airport on demand. We'll certainly be back for more.

  • Stayed June 2014, traveled as a couple
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Review collected in partnership with Hampton

Helpful?
Thank raymonde984
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Rick G, General Manager at Hampton Inn Anchorage, responded to this review, July 10, 2014
I am glad that we were able to turn your experience around during your stay. I will pass your kind words over to Brandon and we appreciate your feedback. Service doesnt stop at our front desk and in our minds, we offer the best shuttle service in town. Just so you know our shuttle operates 24 hours a day 7 days a week, for future reference. Please do not hesitate to contact us directly at the hotel for future bookings and we look forward to having you back.

thank you
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Alaska
Level Contributor
13 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
3 of 5 bubbles Reviewed May 31, 2014

Good location, clean and comfortable. The staff was friendly and helpful. The only disappointment was the breakfast - all of the "hot" food was cold. A fresh pan of scrambled eggs was brought in as we arrived and they were also oddly cold - very unappetizing! As nice as the hotel is, the poor breakfast was a deal breaker and we probably won't stay here again.

  • Stayed April 2014, traveled with family
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank lesalaska
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kimberly G, General Manager at Hampton Inn Anchorage, responded to this review, June 4, 2014
Thank you for letting us know about your stay. I apologize about your experience with the breakfast during your time with us. This is certainly not normal and we have put a plan in place to ensure this does not happen again. I hope you will give us another chance in the future.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Steamboat Springs, Colorado
Level Contributor
10 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 bubbles Reviewed May 19, 2014

In the heart of midtown Anchorage, the hotel is close to the airport, and multiple dining sites. As with all, the breakfast is plentiful and well done. The thing that stands out is the front desk and the folks that work there, no problem is too big and if there are any they are quickly solved. I generally try and stay at Hampton Inns but this particular one is outstanding.

  • Stayed May 2014, traveled on business
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank richard d
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kimberly G, General Manager at Hampton Inn Anchorage, responded to this review, June 4, 2014
Thank you for your feedback about your stay with us. I am glad our team was able to take care of you during your stay to Anchorage. Hope to see you in the future.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Huntsville, United States
1 review
5 of 5 bubbles Reviewed May 16, 2014

Excellent hotel, clean and staff was very friendly and went out of their way to accomodate us! The staff went above and beyond! In a great location as well - awesome restaurants near by! Was appreciative of the airport shuttle!

  • Stayed April 2014, traveled on business
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Review collected in partnership with Hampton

Helpful?
Thank Phillis R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Rick G, General Manager at Hampton Inn Anchorage, responded to this review, July 10, 2014
First and foremost we appreciate your business and thank you for your feedback. Here at the Hampton Inn Anchorage, we strive to give the best guest service possible. It is very convenient to be within walking distance of more then 10 top restaurants. Our 24 hour shuttle operates all year and we hope to see you again.

Thank you
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Level Contributor
73 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
4 of 5 bubbles Reviewed May 14, 2014

I love Hampton hotels and this one did not disappoint. The rooms are spotless and so very comfortable. The internet worked in a snap which is very important in my line of work. Super friendly staff who are always ready to help with a service minded attitude. I will be sure to book her again.

Note: No water bottle in the room for Silver Rewards status (just saying).

  • Stayed May 2014, traveled on business
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank Danna W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kimberly G, General Manager at Hampton Inn Anchorage, responded to this review, June 4, 2014
Thank you for taking the time to fill out our survey. I am glad you enjoyed your stay and hope see you on your next trip to Anchorage.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
austin, United States
Level Contributor
4 reviews
4 of 5 bubbles Reviewed May 9, 2014

good place but needs some attention to detail. Them ice water dispenser that remained empty on Saturday and Sunday still just bugs me as it was in plan sight of front desk and was never refilled even after asking. Small matter but it is the small things that do matter.

  • Stayed May 2014, traveled on business
    • 3 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Review collected in partnership with Hampton

Helpful?
Thank Robert L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kimberly G, General Manager at Hampton Inn Anchorage, responded to this review, June 4, 2014
Thank you for letting us know about your stay. I will certainly bring this to my desk staffs attention to ensure it does not happen again.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Hampton Inn Anchorage

Property: Hampton Inn Anchorage
Address: 4301 Credit Union Dr, Anchorage, AK 99503
Phone Number:
Location: United States > Alaska > Anchorage > Midtown
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Kitchenette Restaurant Shuttle Bus service Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#1 Green Hotel in Anchorage
#6 Family Hotel in Anchorage
#7 Business Hotel in Anchorage
#8 Romantic Hotel in Anchorage
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Hampton Inn Anchorage 2.5*
Number of rooms: 101
Reservation Options:
TripAdvisor is proud to partner with Hilton Hotels Direct, Expedia, Booking.com, Orbitz, Hotels.com and Priceline so you can book your Hampton Inn Anchorage reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Hampton Inn Anchorage Hotel Anchorage
Anchorage Hampton Inn

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