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“Excellent Stay”

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Hampton Inn Anchorage
Ranked #7 of 73 Hotels in Anchorage
Certificate of Excellence
GreenLeadersSilver level
Tok, AK, United States
2 reviews
“Excellent Stay”
5 of 5 bubbles Reviewed March 17, 2014

Everything 110% except for room being a little small. Employees are exceptional, very nice and efficient. Very clean, bath well stocked, quiet, and nice bed. Excellent internet with no issues. I would recommend to anyone and I will be a return customer

  • Stayed March 2014, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hampton

Helpful?
Thank Kevin V
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kimberly G, General Manager at Hampton Inn Anchorage, responded to this review, March 25, 2014
Thank you for taking the time to fill out a Tripadvisor survey. I am glad you enjoyed your stay and will be sharing this information to our staff!

Hope to see you next time you are in Anchorage
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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613 reviews from our community

Traveler rating
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See reviews for
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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (57)
Date | Rating
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English first
Wasilla, United States
1 review
5 of 5 bubbles Reviewed March 10, 2014

The Anchorage Hampton located close to the Airport and off of C street was easily accessible from any location we traveled to in Anchorage. The staff was professional, expeditious, courteous and knowledgeable. The small pool was ideal for family of beginning swimmers and the hot tub was refreshing. The breakfast offered in the morning had numerous choices for any eater to choose from and fed our six children, which is no small accomplishment.

  • Stayed March 2014, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hampton

Helpful?
Thank Alan M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kimberly G, General Manager at Hampton Inn Anchorage, responded to this review, March 13, 2014
Thank you for letting us know about your stay. I am glad to hear you enjoyed your stay with us. I hope the next time you decided get away you keep us in mind.

Have a wonderful weekend
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Fairbanks, Alaska
Level Contributor
7 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 bubbles Reviewed March 9, 2014 via mobile

We stayed here while in town for kids hockey tournament. This is my third time staying at this property and we LOVE it. The rooms were roomy and clean. The beds were comfortable. The breakfast was very good for a hotel. The kids loved the pool, and the staff were all very frindly. We will certainly be back!

Stayed March 2014, traveled with friends
Helpful?
Thank ctsmith907
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kimberly G, General Manager at Hampton Inn Anchorage, responded to this review, March 11, 2014
Thank you very much for letting us know how wonderful your stay was! Hope to see you next time you are in Anchorage!

Have a wonderful week!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Kodiak, Alaska
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
1 of 5 bubbles Reviewed February 26, 2014

As someone who travels frequently, I have always come to trust the Hampton Inns for their consistency in quality and cleanliness. This location, however, was terrible. Half of the room smelled like an open sewer, the other half like a dirty ash tray (and it was a non-smoking room). the bathroom fan was broken which only added to the sewer smell. The hotel itself was very dirty, the garbage cans had no bags in them, some of the light bulbs in the room were blown out. The breakfast was excellent and I appreciated that the manager didn't charge me for the night since his front desk staff the night before had not offered to move me to another room when I told them it smelled like a sewer. This is not a hotel I would return to, and I recommend the Hampton corporate office send an inspector out.

  • Stayed February 2014, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Tracey M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kimberly G, General Manager at Hampton Inn Anchorage, responded to this review, February 28, 2014
Thank you for taking the time to let us know about your stay. I am so sorry about the issues in your room. I am glad the previous manager took care of your stay for we don't expect our guests to pay unless they are 100% satisfied. I can assure you that I have taken action to ensure these issues are not happening anymore. I do hope you will give us another chance to show that we can exceed your expectations.

Thank you again
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Wasilla, United States
1 review
4 of 5 bubbles Reviewed February 26, 2014

We really enjoyed our stay. The weekend breakfast staff were very friendly and helpful and it was kept well stocked. Monday seemed not as friendly as quite as well stocked, but we ate later too. Had one problem and it was quickly taken care of.

  • Stayed February 2014, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hampton

Helpful?
Thank Donna O
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kimberly G, General Manager at Hampton Inn Anchorage, responded to this review, February 28, 2014
Thank you so much for taking the time to fill out a response. I am glad you enjoyed your stay and the breakfast. I will look into why there was a difference on Monday for the weekend and will work with my staff to ensure we are consistent throughout the week.

Hope you have a great week!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Central Florida
Level Contributor
58 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
5 of 5 bubbles Reviewed February 22, 2014

In Alaska on business, I was treated great as always by Hampton Inn staff.

great facility, great location.

Not sure what else I can say other thank Hampton and Hilton is a great value and choice for frequent business travellers such as myself.

  • Stayed December 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Travelbug478
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Andrew F, General Manager at Hampton Inn Anchorage, responded to this review, February 24, 2014
Thank you for filling out a survey about your stay. I am so glad we exceeded your expectations during your stay. I will certainly pass this information on to my staff and celebrate their success!

Kimberly Gonzales
Task Force General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Anchorage, United States
2 reviews
3 of 5 bubbles Reviewed February 18, 2014

The price was a little high for the quality of the room compared to the embassy we usually stay at which was only 10 dollars more but they had no rooms. Also the bathroom was not as clean as I expected it to be to be paying the amount I did. The garbage bag in the bathroom should have been changed out rather just dumped out because there was a bunch on hair still in the bottom. Other than that it was a decent location.

  • Stayed February 2014, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hampton

Helpful?
Thank Amanda Z
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Andrew F, General Manager at Hampton Inn Anchorage, responded to this review, February 24, 2014
Thank you for letting us know about your stay while in Anchorage. I apologize about the issues in your room. These are issues we are working hard to correct and ensure they do not happen again. Please let me know if there is anything further I can do to make it right.

Kimberly Gonzales
Task Force General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Hampton Inn Anchorage

Property: Hampton Inn Anchorage
Address: 4301 Credit Union Dr, Anchorage, AK 99503
Phone Number:
Location: United States > Alaska > Anchorage > Midtown
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Kitchenette Restaurant Shuttle Bus service Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#1 Green Hotel in Anchorage
#6 Family Hotel in Anchorage
#7 Business Hotel in Anchorage
#8 Romantic Hotel in Anchorage
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Hampton Inn Anchorage 2.5*
Number of rooms: 101
Reservation Options:
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Also Known As:
Hampton Inn Anchorage Hotel Anchorage
Anchorage Hampton Inn

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