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Reviews (1,596)
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All reviewsfree drinksmade to order breakfastevening receptiongreat hotelorder omelettesmoose's toothcomplimentary breakfastfred meyerbedroom suitefront desk staffshuttle servicehot tubfree shuttlemountain viewfitness centerrooms are spacioushotel shuttle
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Reviewed January 25, 2018

Website photos are a false depiction of the actual views from the hotel. Our "mountain view" room, for which we paid a premium had a great view of the parking lot of an adjacent strip mall replete with overhead wires and signage which obstructed the view. Very disappointing. Additionally, the hotel would not honor the Hilton Honors program offering for a 4th night free with a weekend stay. We had to fight with Hilton Honors for weeks before finally receiving a refund. As well, the room was not well cleaned or maintained. The complimetary breakfast was good. The Mananger's Reception was average and the complimentary shuttle was good, provided you use it sparingly. I guess that they thought that we used the service too much, however we paid for it in the cost of the room and there is nothing to see or do except visit a mall or strip malls within walking distance of this property. Stay at the Hilton downtown instead.

Room Tip: Request the 4th floor (highest) as the view should be better.
  • Stayed: June 2017, traveled with family
    • Location
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2  Thank MDI2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Alaskashome, General Manager at Embassy Suites by Hilton Anchorage, responded to this reviewResponded January 26, 2018

Thank your for being our guest at the Embassy. I am sorry that you were frustrated with the Hilton promotion, but it was not offered at the Embassy. Thank you for supporting the Hilton brand.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed January 22, 2018

Always a good stay at this Embassy - staff is great - rooms are comfortable and clean. The reception in the evening and the breakfast help make this relatively expensive hotel worth the extra cost so we usually try to stay here if the rates are right.

  • Stayed: January 2018, traveled with family
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Review collected in partnership with Embassy Suites Hotels
Thank AlaskaHoneymooners
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Alaskashome, General Manager at Embassy Suites by Hilton Anchorage, responded to this reviewResponded January 23, 2018

I am pleased that your favorite hotel choice is to stay at the Embassy while in Anchorage. Always nice to hear that the hotel staff takes wonderful care of you while staying with us. We look forward to welcoming you back.

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Reviewed January 21, 2018

Traveling to AK in December seems to be less than ideal, and with 3 young children, it could be considered an extreme challenge. However, the staff at the hotel were amazing in making us feel at home (especially since we traveled from Knoxville, TN and stayed for nearly 2 weeks!). They recognized us by name, and face every time we walked by the front desk, restaurant, or bar. We truly felt welcomed, and were always treated with great respect and genuine care. Our view was wonderful, and the room was always cozy, though the temperature outside was uninviting, hovering in the single digits. This is certainly a family friendly hotel.

Room Tip: Mountain View
  • Stayed: December 2017, traveled with family
    • Value
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Thank Al H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Alaskashome, General Manager at Embassy Suites by Hilton Anchorage, responded to this reviewResponded January 22, 2018

Thank you for staying with us at the Embassy Suites. I am pleased that your family had an amazing stay with us. I appreciate your wonderful comments and review. We hope to welcome you back again in the future.

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Reviewed January 21, 2018

Made to order omelets...outstanding. Great selection of breakfast items. Most importantly plenty of space to sit in dining area. Approximately 20 tables. The rooms, gym, and pool area was clean and serviceable. The biggest drawback of this hotel is small parking area. Shuttle does run until 10pm.

  • Stayed: January 2018, traveled on business
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Review collected in partnership with Embassy Suites Hotels
Thank maximillians2018
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Alaskashome, General Manager at Embassy Suites by Hilton Anchorage, responded to this reviewResponded January 22, 2018

Thank you for the "great" review and being our guest at the Embassy. I am delighted that we made your stay enjoyable and that your breakfast omelets were a hit. We look forward to welcoming you back.

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Reviewed January 19, 2018

We chose to stay in town at the embassy for a stay-cation after a banquet event held there. The rooms are Fantastic and lots of amenities such as a pool and lounge. The omlet bar st breakfast was awesome.

  • Stayed: January 2018, traveled on business
    • Value
    • Location
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Review collected in partnership with Embassy Suites Hotels
Thank jaimiet2018
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Alaskashome, General Manager at Embassy Suites by Hilton Anchorage, responded to this reviewResponded January 22, 2018

I am delighted that we made your stay-cation enjoyable. Thank you for the nice review and being our guest at the Embassy Suites. We look forward to welcoming you back on another stay-cation.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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