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“Great service”

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Embassy Suites by Hilton Anchorage
Ranked #2 of 74 Hotels in Anchorage
Certificate of Excellence
Reviewed July 25, 2013

This hotel is great if you come in to visit Anchorage without a car. The shuttle will pick you up at the train station or airport. When you get to the hotel, the staff is great. The rooms are nice. The food in the morning is better than average. The man who cooks the food is fantastic. He cooks for everyone and does a great job.

We stayed here in June for just a night after a train ride from Seward.
We were flying out late the next day and this place takes care of securing your luggage while you are out. They took us by shuttle to the museum and then picked us up when we called. The wait times for the shuttle were minimal and the drivers were very polite. All of this was complimentary!!! The cost of the rooms are a little higher than some other places, but the savings for us with taxis or cars was really worth it. If I were traveling to Anchorage again, I would definitely come back to this hotel.

Anchorage is a very friendly city and part of my impression was made by the accommodating staff at this hotel. If they can help you with something, they will.

Room Tip: We are a 2 bedroom suite with 2 bathrooms etc. It was nice. We had 5 people and it was very comfort...
  • Stayed: June 2013, traveled with family
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Thank 41Theresa
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
embassyanch, General Manager at Embassy Suites by Hilton Anchorage, responded to this reviewResponded July 26, 2013

Thank you for the compliments of our staff on your posting. The team at the hotel strives to make sure every guest has a great experience during their stay and it sounds like you did. We look forward to seeing you again the next time your travels bring you to the Anchorage area.

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1,064 - 1,070 of 1,420 reviews

Reviewed July 24, 2013

We stayed two nights this past week and it was great. Brittany at the front desk was exceptional, she was very friendly and efficient. Shuttle service was on time and friendly as well. Would certainly return

  • Stayed: July 2013, traveled with family
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Thank vacationmlc
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
embassyanch, General Manager at Embassy Suites by Hilton Anchorage, responded to this reviewResponded July 26, 2013

Thank you for your nice comments. Brittney does an outstanding job as do most of the staff members. I know she will appreciate your remarks. Please come back and see us again.

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Reviewed July 23, 2013

Fantastic guest service. Wonderful guest suite. Great amenities such as the salt water pool and outstanding breakfast. Central location to many dining locations,shopping venues,museums and the zoo. Overall, Embassy Suites made our stay in Anchorage even better. So glad we chose this hotel.

  • Stayed: July 2013, traveled with family
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Review collected in partnership with Embassy Suites Hotels
Thank Ross N
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
embassyanch, General Manager at Embassy Suites by Hilton Anchorage, responded to this reviewResponded July 24, 2013

Wow, I am flattered by your great review. I am so pleased you have found our hotel to your liking in all facets. Thank you for the excellent review! Please come back and join us again.

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Reviewed July 23, 2013

Was in town for business, stayed at this hotel based on TA's rating, Hotel is too expensive and the breakfast is OK, but not that good. The chef seemed grumpy every day. The omlettes were too greasy. I thought the room was a bit noisy as I could hear the person above me just walking on the floor. The gym is very nice with limited equipment. The hotel was VERY Clean.. Staff was very friendly and helpful , perfect if the chef wasn't there.

  • Stayed: July 2013, traveled on business
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Review collected in partnership with Embassy Suites Hotels
Thank Charles A T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
embassyanch, General Manager at Embassy Suites by Hilton Anchorage, responded to this reviewResponded July 24, 2013

Thank you for taking the time to offer feedback on your stay. I am very pleased that you enjoyed our hotel and most aspects of your stay. I am sorry that your breakfast experience was not as it should be. We appreciate your business and hope that you will return to the Embassy in the future.

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Reviewed July 19, 2013

Good choice if you are traveling in downtown Anchorage. Close to downtown restaurants and shops. Very good breakfast buffet and free happy hour. Rooms are spacious and very clean. The staff is friendly and attentive. I would definitely stay ere again if I am in the area.

Room Tip: try to get a room on the side of the hotel with a view of the mountains
  • Stayed: June 2013, traveled on business
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1  Thank btravelNewJersey
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
embassyanch, General Manager at Embassy Suites by Hilton Anchorage, responded to this reviewResponded July 22, 2013

We are always delighted to be a "Great Choice". Thank you for staying with us and the nice review. We hope to see you join us again at the Embassy Suites Anchorage.

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Reviewed July 19, 2013

Our family of four flew to Anchorage the night before our cruise and spent the night at the Embassy Suites. The hotel was clean and staff was very friendly and professional. Our room was very spacious. The breakfast buffet was very good except long lines for made to order items. The hotel was located within walking distance to several restaurants and a mall. We did not have a car since we were having a bus pick us up and take us to our ship. The hotel provides a free shuttle to the airport as well as the downtown area for those who do not have a car. I would stay here again and would recommend to those using Anchorage as a base as well as those wanting a good clean hotel prior to or after a cruise.

  • Stayed: July 2013, traveled with family
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Thank jam3nd
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
embassyanch, General Manager at Embassy Suites by Hilton Anchorage, responded to this reviewResponded July 22, 2013

Thank you for staying with us this month. We appreciate the positive comments about the hotel. The last half hour of breakfast does get busy and our omelete chef is a very popular person for good reason. However other times each day are often quiet. We hope to see you again should you return to the Last Frontier.

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Reviewed July 19, 2013

We stayed in Anchorage for two nights following a cruise that landed in Seward. The property is nothing less than what you would expect of an Embassy suites. This chain of properties is almost always consistently very good. But the breakfast bar is by far the best one that I have encountered with a station to order your own omelets and a pancake to order station. Potatoes and fruit and juice. All part of the bigger price that we paid to stay here.

Free shuttle to and from the train station.

Small pillow alert.

  • Stayed: July 2013, traveled with family
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Thank NSpear
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
embassyanch, General Manager at Embassy Suites by Hilton Anchorage, responded to this reviewResponded July 22, 2013

The Embassy Suites brand places a lot of thought into the needs of the traveler. It's good to see that they got many things right. I'm happy to see that you enjoyed many of these wonderful amenities while with us. I hope we will get the chance to see you again on your next trip to Anchorage. Thanks for your feedback and for spreading the word about us.

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Additional Information about Embassy Suites by Hilton Anchorage

Address: 600 E Benson Blvd, Anchorage, AK 99503-4123
Phone Number:
Location: United States > Alaska > Anchorage
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free Parking Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#2 Business Hotel in Anchorage
#4 Romantic Hotel in Anchorage
#4 Family Hotel in Anchorage
Price Range: $170 - $367 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Embassy Suites by Hilton Anchorage 3.5*
Number of rooms: 169
Official Description (provided by the hotel):
The Embassy Suites Hotel Anchorage is an all-suite full-service hotel that offers all the comforts of home and far more. The large well-appointed suites offer exceptional design and comfort as well as extensive guest amenities. Every hotel guest is offered a complimentary cooked-to-order breakfast and buffet along with a complimentary evening reception. Free parking and free Wi-Fi add to the benefits. We look forward to showing you why we are the preferred hotel by business and leisure travelers alike among all hotels in Anchorage. ... more   less 
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Also Known As:
Embassy Suites Anchorage Hotel Anchorage
Anchorage Embassy Suites

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