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UKAdventureGirl
Penwortham, United Kingdom

A bitter sweet experience!

2.0 of 5 bubblesReviewed Jan 7, 2008
Great location, though as already mentioned, pioneer square attracts some dodgy looking characters, although I must say they never intimidated us. A gentle 'sorry, can't help' to any beggars was enough. Our first room smelt fusty and unclean, the second room smelt like a brewery! Needless to say we had the windows open constantly. Bed lumpy and uncomfortable. Bathroom nice and clean but small. Staff friendly and helpful. Good complimentary, continental breakfast. Quaint with lots of character, but not the best Best Western i've stayed in.
Date of stay: January 2008
2.0 of 5 bubblesValue
2.0 of 5 bubblesRooms
3.0 of 5 bubblesLocation
3.0 of 5 bubblesCleanliness
3.0 of 5 bubblesCheck in / front desk
3.0 of 5 bubblesService
3.0 of 5 bubblesBusiness service (e.g., internet access)
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Ross Delgado, Guest Services / Front Office at Best Western Plus Pioneer Square Hotel Downtown, responded to this review
Responded Jun 9, 2024
Thank you for taking the time to provide us a review regarding your experience. Reviews like yours are extremely important for us in our quest to continuously improve. We sincerely apologize that we did not meet your expectations but will use these recommendations to make our property better.
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Reviewed January 2, 2008

One of the more affordable and better hotels in the city of seattle. I had a great time during my stay because of great service and friendly employees. The location is convenient and parking is cheap. I give this hotel an A+

Date of stay: February 2007
  • Trip type: Traveled on business
    • Value
    • Location
    • Check in / front desk
    • Rooms
    • Cleanliness
    • Service
    • Business service (e.g., internet access)
5  Thank mkheel
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Ross Delgado, Guest Services / Front Office at Best Western Plus Pioneer Square Hotel Downtown, responded to this reviewResponded June 9, 2024

Thank you so much for taking the time to do the review and for giving us the chance to serve you. We hope to see you again when you visit Seattle.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed December 17, 2007

Spent 4 wonderful nights in Seattle. Caught a Seahawks game, and did some sightseeing. The hotel staff was professional. The free continental breakfast was nice, and the room was comfortable for a family of four. The only flaw I found. Our high speed internet connection did not work in the room. But, they have a computer in the conference room downstairs for guests so not a big issue. The area in Pioneer Square was nice and to all of the shops we hit on 1st Ave. Despite some older reviews concerning the homeless people we never encountered any aggressive homeless person nor did we ever feel threatened. The restaurant next to the hotel (Julies Garden) was good with big portions. But, our spot was the Pho restaurant across the street from the hotel. We cant wait to come back to Seattle for another Seahawk/Mariner game. We will definitely stay at the Best Western Pioneer Square. John Phillips

Date of stay: December 2007
6  Thank Johnphil29
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Ross Delgado, Guest Services / Front Office at Best Western Plus Pioneer Square Hotel Downtown, responded to this reviewResponded June 9, 2024

Thank you for providing us a review regarding your recent stay at our property. We at the Best Western Plus Pioneer Square Hotel Downtown strive to make sure your stay is comfortable. We hope to see you again!

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed December 8, 2007

The hotel is not terrible in itself, but the looming and noisy I-5 viaduct is nearby. Also, the King Co. courthouse is not far, and there are a lot of people who hang out around there and around this whole area who are not the greatest. There are some nice tourist destinations near this hotel, but you're much better off staying nearer the convention center and only visiting the Pioneer Square area in daylight if there are specific things there you want to see. Near the convention center puts you closer to other places in the downtown area like the Pike St. Market.

Date of stay: August 2007
  • Trip type: Traveled on business
    • Value
    • Location
    • Check in / front desk
    • Rooms
    • Cleanliness
    • Service
    • Business service (e.g., internet access)
4  Thank Quantum1
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Ross Delgado, Guest Services / Front Office at Best Western Plus Pioneer Square Hotel Downtown, responded to this reviewResponded June 9, 2024

Thank you for taking the time to provide us a review regarding your experience. Reviews like yours are extremely important for us in our quest to continuously improve. We sincerely apologize that we did not meet your expectations but will use these recommendations to make our property better.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed November 8, 2007

My husband and I stayed 2 nights at this small, and historic hotel before our South Pacific cruise. Every thing was fine for us, excellent quality-price:
- walking distance to most of the best attractions such as Pioneer Square (historical square, but a bit spooky day & night), Pike Place Market (so lively, we met Rachel, the pig, and many many other Rachel all over the center... cute!), the Waterfront, the Business District, etc.
- free bus to the other main attractions
- free wireless Internet in our room (we highly appreciated!)
- very courteous, and helpful personnel
- free & light breakfast, very practical.

The room was comfortable, big enough for 2 persons, tastefully decorated but not well organized (nice but too big furniture), especially the bathroom as someone else mentioned.

Before checking at the hotel, we visited the University District, which is far from the center but worthwhile to visit by car (we came from Vancouver with a rented car - a 3 h drive). Immediately after checking (our room was not ready), we returned our car. The rented car office was, again, within walking distance from the hotel. We were glad to have done that because although the Hotel offers parking spaces, they were far from the hotel, and expensive, and we do not need a car to visit Seattle. Public transport seems very well organized at least during the week.

Seattle is a pleasant city, easy to visit; people were really nice and helpful with us, tourists (as in Vancouver by the way).

Terminal 30, where our ship, Sun Princess, docked was close (a short taxi drive), not far from the stadium. But do not think about walking there: it seems to me a labyrinth of highways...

I would certainly return to this hotel, and recommend it, if it is less expensive than big hotels nearby, which in our case were anyway all full.

Date of stay: August 2007
  • Trip type: Traveled as a couple
    • Value
    • Location
    • Check in / front desk
    • Rooms
    • Cleanliness
    • Service
    • Business service (e.g., internet access)
8  Thank MoniqueMontreal
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Ross Delgado, Guest Services / Front Office at Best Western Plus Pioneer Square Hotel Downtown, responded to this reviewResponded June 9, 2024

Thank you so much for taking the time to do the review and for giving us the chance to serve you. We hope to see you again when you visit Seattle.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed November 6, 2007

We spent the first night of our Pacific Northwest/Northern CA trip at the Pioneer Square and were very happy. The first room we were shown had a slightly odd arrangement where the TV was to the side of the bed and not easily viewable. Being from Boston and on the road for the first night of the World Series, being able to view the TV was important to us. At the front desk my request was easily and politely accomodated and we were given a more "TV viewable" room.

We found the location of the hotel, particularly with the free public transport offered by Seattle to be great. The staff was very professional and helpful. The only slight negative was the breakfast which we found to be pretty mediocre. Overall, we were very happy with our hotel selection.

Date of stay: October 2007
  • Trip type: Traveled as a couple
    • Value
    • Location
    • Check in / front desk
    • Rooms
    • Cleanliness
    • Service
5  Thank mmob100
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Ross Delgado, Guest Services / Front Office at Best Western Plus Pioneer Square Hotel Downtown, responded to this reviewResponded June 9, 2024

Thank you so much for taking the time to do the review and for giving us the chance to serve you. We hope to see you again when you visit Seattle.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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