Service has disappeared here!! After the past 3 visits we no longer think we "caught them on an off night."
#1) Visit to bar with friends for drinks and food. Waited 20 mins to sit at a table & waited another 10 for a waitress to completely ignore us, one of us finally went back up to bar to order. When we tried to get a menu we were told dinner wasn't available in bar so (you'll love this) they made us wait for another 15 mins & then moved us literally 6 inches away (no exageration) to the table almost touching ours and said we could eat there!!! Unbelievable! After another 10 mins waiting to be acknowledged by a staff member to even get menus we were truly shocked at the service. We reported this to the manager who didn't seem very concerned.
#2) Went to dinner with group of 6 or 7. Waited for almost 15 mins for someone to even approach the table. When waiter was stopped he replied "I've got some side potato action over here - I'll be back" .... whatever side potato action is!! And, took off for another table.
#3) Returned to lounge for drinks another night - again terrible service. Won't bore you with details.
This used to be a top-notch establishment but the staff's "we don't care about you" attitude has gone too far. Try Daniel's or Ruth's for a great steak instead. Or maybe even The Keg - LOL! - you'll get better service!!