We had reservations for four before a night football game at Century Link. Seattle traffic was even more impossible than usual. We called Serafina to say that we would be late. The staff graciously offered to hold our table. More than an hour later, we were still quite a distance away. We made another call to seek a further accomodation for our schedule. Again, the staff very graciously assured us that the would take care of us, even when we asked that we be served quickly when we did arrive. To further accomodate us, they quickly summarized the menu and took our orders over the phone. No muss, no fuss and we are not regular customers.
When we finally arrived, the table was ready, the wine was open and waiting. Salads were presented immediately and our dinners arrived at the table less than 5 minutes after that. The dinners were very good and our wait staff was tremendous. They were courteous, friendly, attentive and did all they could to ensure that we could leave in time for the game.
I had never been to Serafine before, but I will go back!
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.