I dined here on Tuesday, July 2 with my sister and brother-in-law (all three of us locals) and our cousin and his fiancee from out of town who had the Metropolitan Grill on their list of places they wanted to experience. I ordered a drink. The server got it wrong, and corrected it. We ordered a calamari appetizer for the table. Wonderful. I ordered a second drink. The server got it wrong again, and corrected it. We ordered dinner. Two salads arrived, but not mine. After several minutes, we got the server's attention, asked about my salad, and it (a delicious iceberg lettuce wedge with bleu cheese and bacon) arrived a few minutes later. The entrees arrived. Mine, a 16 oz. peppercorn New York strip, was cooked to a perfect medium, paired with Metropolitan mashed potatoes. The asparagus with hollandaise and mushrooms we ordered as sides for the table were excellent accompaniments. After we finished eating, the server cleared the table...and in the process knocked my cousin's fiancee's drink into her lap. With profuse apologies, the staff cleaned up as well as they could, and offered to buy our desserts. I had ice cream. I took a bite, and was greeted with a small piece of paper or cellophane or something on my tongue. After all these snafus, the maitre'd visited our table and apologized and chatted with us for like ten minutes to attempt to soften our poor dining experience. That's the only reason this review is three stars instead of two.
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