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“Fairmont is slipping”

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The Fairmont Olympic Seattle
Ranked #12 of 103 Hotels in Seattle
Certificate of Excellence
GreenLeadersBronze level
Reviewed August 30, 2007

I've been staying here for years. This used to be one of the best hotels in the city. When it was a Four Seasons it was the class of Seattle. Fairmont took over and they did a good job...not a great job. Unfortunately, in the time they've had this hotel, details have slipped. Rooms are getting a bit run down. Details that Four Seaons never miss are being missed.
If you stay here, get a quiet room away from the busier street corners. The hotel offers very little insulation from street noise.
Bottom line is that this is a nice hotel...but it's not what it used to be. Unfortunately.

  • Stayed: August 2007, traveled on business
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5  Thank traveleveryweek
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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2,895 - 2,901 of 3,081 reviews

Reviewed August 28, 2007

I have stayed in this hotel about 15 times in the last three years, for a total maybe 45 days. Each and every stay was special.

The hotel is classy. To be honest, it is not really my style. I tend to go for boutique hotels, moneys allowing. However I never switch hotels here.

PRO:
- Best service ever. I all of my stays I have experience only once a slight impatience from a member of the staff. The rest of the time the staff was bending backwards and really doing their very best to honestly try to accommodate
- Great location, with nice views. Some of the corner rooms have great views of the river but even the other have very nice views of the surroundings
- Magical atmosphere: no matter how difficult the day was, the hotel staff creates a great atmosphere. The little touches like having the bed prepared and the Jazz channel in turned on every evening, the room made twice a day, the music in the hall, etc.
- Great gym: quite a few treadmills and similar cardio machines. A nice gym with some machines, a swimming pool, a great sauna facilities, etc. Again, nice touches like getting water bottles, headsets and having personal TVs on every treadmill. Very rejuvenating

CONs:
- It does not have a modern look to it. If you're absolutely looking for that go to the W across the street.
- Expensive, not necessarily overpriced, if you don't have a corporate discount.

Word of advice: even though the hotel occupies a whole block, it is often booked well in advance. So make a reservation as soon as you can

Also, when you reserve the restaurant through the Concierge, not only do you get great recommendations (they really understand what you are after), but you also get sometimes a free appetizer thrown in courtesy of the Fairmont Concierge,

really a great hotel. Would go back even if I was traveling on my won, and not for business.

  • Stayed: August 2007, traveled on business
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6  Thank spartac
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed August 25, 2007

Our group of 10 stayed at this property before and after an Alaska cruise departing from the Port of Seattle. One night before the cruise and three nights post cruise. We booked through the AMEX Centurion Card, so we received a number of perks.

PROS:

Location is ideal for walking about without being in the middle of the fray at Pike Market. There is a great restaurant across the street too, sort of a trendy tapas/wine bar, but the food was wonderful, fairly priced and despite the initial air of pretense they were very welcoming of the five children in our group (including three wee lads).

Town car service was handy and freely offered.

Food in the Georgian was perfect, really, perfect is the word. From fresh local cherries to the best chicken hash you could imagine the breakfast food was divine. We had room service dinners and the food was equally outstanding.

Rooms were on the "charming" side, but the furnishings and finishes were first rate, the bed was of the top of the line nature with down comforter, fancy sheets, pillow top mattress. The windows actually open which is a very nice feature in Seattle with the refreshing sea air.

The fitness/pool area was a little oasis in the city and hit the spot.

But beyond everything else the service in this hotel was as good as the best hotels in Europe or Asia. We were greeted by name throughout our stay, we were "remembered" on our return visit a week later. Servers were great with our three small children in the restaurants, not to mention the milk and cookies and toys. The best example was the kitchen fire on the day of our departure (10 guests mind you) that set off the smoke alarms throughout the hotel and put their emergency announcements into action and elevators were turned off for safety. We were on the 4th floor and needed to depart as our shuttle van was at the front door. We called the bell desk and at first were told that they could not come for our bags due to the elevator issue, I then explained our deadline to get to the airport and 4, yes four, bellmen came immediately to our room and brought our bags down 4 flights of stairs with smiles and good spirits.

CONS:

The Shuckers Restaurant had very slow service, it was almost like the staff there were not on the same channel as the rest of the hotel, I think it may be a concession.

The entry from the main street requires going up a level from the lobby, minor issue, part of the charm of an older hotel.

We will only stay at the Olympic on future visits.

  • Stayed: July 2007, traveled with family
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4  Thank Fiveoclockcaptain
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed August 18, 2007

Stayed at the Olympic for 2 nights in August. This is a beautiful property situated in the center of downtown Seattle. Within walking distance to great shopping and a short trip to Pike Place Market and the waterfront.
The hotel itself is an older hotel but it has been kept up to high standards. The rooms can be small and have some outside noise creep in but all in all they are very nice. The staff itself is top notch. They are willing and able to help at every turn.
The hotel offer some great amenties. The health club includes a pool, spa and many work out machines. Complimentary water is also provided. Room service is quick and very good and the bell service is top notch.
If your looking for a high quality hotel in the downtown Seattle area, you cant go wrong with the Olympic.

  • Stayed: August 2007, traveled with family
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1  Thank Brossy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed July 30, 2007

Stayed for conference 3 nights for work and loved the location in downtown. Looking forward to planning a personal trip in the future to stay here again.

Belle's buns (they serve coffee in fine china) and Shuckers (anything with crab is yummy) restaurants are located in the hotel and are street assessible. Highly recommended for bfast and lunch (most high end restaurants offer business lunches, a great bargain as a means to sample great food and service). Wish I had the time to try the Georgian tea at the hotel, next time...

Stayed in twin room, 2 twin beds with good support, pay per view tv, high speed internet access, mini bar w/ snacks, spacious bathroom (great lighting and close up mirrors), small closet but tall, in room safe, robes, slippers, ample toiletries, strong shower pressure, hairdryer, turndown service nightly, 2 alarm clocks, touch of vintage to their lobby but was a great area to meet others or take a break and listen to piano in early pm, terrific room service (continental breakfast was amazing - freshly baked muffins, chocolate croissants).

Walking distance to Triple Door (a supper club that looks amazing), Benaroya Hall, Wild Ginger, 7-8 blocks from Pike's place, cabs are easy to find...

  • Stayed: July 2007, traveled on business
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Thank jlcaj
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed July 23, 2007

My husband and I stayed for three nights at the Fairmont Olympic and we loved it! We stayed in an executive suite and found the room to be very comfortable with a sitting area and separate bedroom. There was a lot of extra space to store luggage and many drawers and a large closet to unpack. We used the workout area each morning and really enjoyed the wide variety of equipment available to the guests. Complimentary coffee was served right off the gym in the pool area, a great place to relax and read the newspaper or order breakfast. The concierge service was very knowledgeable and gave us some excellent sightseeing recommendations. The excellent staff, service, amenities and central location made the Fairmont a perfect place to stay during our vacation. I highly recommend it.

  • Stayed: July 2007, traveled as a couple
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2  Thank sailingaway1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed July 10, 2007

In early July 2007 we had a Deluxe Executive Suite. The suite was lacking in several ways and certainly doesn't live up to their website description.

For example, they state: "The suites feature a luxurious master bedroom with a well-appointed marble bathroom". However, the bathroom had almost no marble, and its appointments were very ordinary for an average hotel and absolutely doesn't meet the expectations for a hotel that boasts that they are "Pacific Northwest's only AAA Five Diamond hotel". It was not much better than a bath you would find in a Best Western hotel.

The furniture was average at best, with the dresser located far way from the bedroom. The room didn't contain interesting or original art work. It lacked plants or flowers. The suite had 2 small TVs on push carts. The suite had french doors to the bedroom and they were nice. The closet space was very good and a full ironing board was appreciated.

Do not go there on a Sunday or Monday because much of the hotel's dining facilities are shutdown.

You would expect extraordinary service for a hotel of this class but the reception desk in the afternoon and morning was functional but cold. However, the Bell staff and concierge were very helpful. The concierge was able to arrange last minute reservations at Wild Ginger.

In summary, there are many choices in Seattle, and I would not recommend the Fairmont Olympic.

  • Stayed: July 2007, traveled as a couple
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4  Thank SeattleMarinerFan
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about The Fairmont Olympic Seattle

Address: 411 University St., Seattle, WA 98101-2507
Phone Number:
Location: United States > Washington > Seattle
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Children Activities (Kid / Family Friendly) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#5 Spa Hotel in Seattle
#9 Luxury Hotel in Seattle
#11 Business Hotel in Seattle
#16 Family Hotel in Seattle
#16 Green Hotel in Seattle
#18 Romantic Hotel in Seattle
Price Range: $230 - $612 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — The Fairmont Olympic Seattle 5*
Number of rooms: 450
Official Description (provided by the hotel):
Footsteps from Seattle's most exciting attractions, the Fairmont Olympic Hotel combines traditional warmth with 21st century convenience and personalized service. Located in the heart of downtown Seattle, the beautifully historic 450-room hotel blends classic ambiance and Italian renaissance architecture with state-of-the-art amenities, including high-speed wireless Internet access in all guest rooms and public spaces, 24-hour room service, 24-hour concierge, a fully equipped fitness center with indoor swimming pool, and complimentary house car service throughout downtown. Listed on the National Register of Historic Places, the Fairmont Olympic Hotel is excited for the next stage in this history with the start of a $25 million renovation. This renovation began on December 9th 2015 and is set to finish in July of 2016. The renovation will go floor by floor and will include buffer floor closures in order to minimize disruption to guests. ... more   less 
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Also Known As:
The Fairmont Olympic Seattle Hotel Seattle
Fairmont Olympic Seattle
Fairmont Seattle
Four Seasons Seattle
Seattle Fairmont

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