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“Their followup is spectacular!”

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Silver Cloud Hotel - Seattle Broadway
Ranked #5 of 104 Hotels in Seattle
Certificate of Excellence
Reviewed July 25, 2014

I am so impressed. After my stay, I responded to the hotel's survey with some criticisms (relatively minor, but enough to be a concern).

The manager responded promptly and even took steps to remedy the situation! Especially because of her kind and thoughtful reaction, I'm delighted to recommend this hotel to anyone and everyone. The downtown location is very convenient and the hotel itself is clean and lovely. Staff is responsive and very nice. The food at the adjacent restaurant is spectacular.

Stay here - you'll like it!

  • Stayed: July 2014, traveled on business
    • Location
    • Rooms
    • Service
Thank JeanineAZ2014
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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703 - 709 of 1,146 reviews

Reviewed July 25, 2014 via mobile

We really enjoyed our stay at the Silver Cloud Hotel. The location in Capitol Hill was excellent with lots of good restaurants and quirky Seattlites everywhere. The room was surprisingly large for a downtown hotel. Our room faced Broadway so there was lots of traffic noise (bring earplugs). The free shuttle was great. Parking is $23 per day but the garage next door is cheaper. Street parking is free on Sunday.

Stayed: July 2014
1  Thank annagrace
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed July 24, 2014

The location of this hotel is excellent, as is the staff. The shuttle service is first-rate, as are the drivers. We look forward to staying here again when we are in Seattle. The entire staff was so accommodating and helpful. Thanks for a great stay!

  • Stayed: July 2014, traveled with family
    • Value
    • Sleep Quality
    • Service
1  Thank skingery1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ChaunceyDeVitis, General Manager at Silver Cloud Hotel - Seattle Broadway, responded to this reviewResponded July 25, 2014

Dear skingery1,

I always appreciate hearing from our guests and especially love to hear when the staff does a great job taking care of our guests! I couldn't agree more that our shuttle team is first-rate! Our shuttle service is one of the most popular and widely used amenities we offer and it is directly attributable to the amazing drivers we have on our team.

Thank you for sharing your comments and please return soon!

Warm Regards,
Chauncey DeVitis
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed July 21, 2014

Very clean, friendly, and comfortable. Shuttle service is great. Located across the street from Seattle University. Walking distance to restaurants. Shuttle to all sightseeing landmarks. We always stay when traveling for daughter's college visits.

  • Stayed: July 2014, traveled with family
    • Value
    • Location
    • Service
2  Thank Joanie D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed July 21, 2014

We stayed there for 4 days coming for the wedding of our son. We did not have any problems, everything went smooth, agents were helpful, room was clean and quiet. Location was suitable for our needs. Taxi was available within few minutes upon request. Actually, it is within 15 min walk from downtown shopping area around Pine and Pike streets, and 30 min of a pleasant walk in beautiful residential area to the Space Needle

  • Stayed: July 2014, traveled with family
    • Sleep Quality
    • Cleanliness
    • Service
1  Thank ermoling
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed July 20, 2014

We just love the Silver Cloud-Broadway! When staying in Seattle prior to cruising, it is the only place to stay. The staff goes out of their way to make you feel at home. Rooms are spacious, quiet, and affordable. The shuttle to various places within the city was a bonus. The on-site restaurant, Jimmies on Broadway is fantastic! Great for breakfast (the eggs benedict is to die for) or the Happy Hour. When going to Seattle, this is the place to stay.

  • Stayed: August 2013, traveled with family
    • Location
    • Sleep Quality
    • Service
2  Thank MomC74
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ChaunceyDeVitis, General Manager at Silver Cloud Hotel - Seattle Broadway, responded to this reviewResponded July 25, 2014

Dear MomC74,
"Best of the Best" is a great title to a great review ....and we think you are a great guest! We were happy to read that you had a great stay and that our staff went out of their way to make you feel at home. We love taking care of our guests and we hope you return soon - whether pre-cruise or any other reason.

Thanks again for staying with us!

Warm Regards,
Chauncey DeVitis
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed July 17, 2014

I have stayed at this hotel twice, both because I had meetings on the campus of the University of Seattle, which is just across the street. I love that I can get to my meetings and in my spare time, catch a shuttle to tourist places downtown or walk to great restaurants.

Super clean rooms, comfortable beds, great showers, and the staff is professional and patient. The only thing I didn't care for was the influx of kids once the cruise ship docked. Seriously, this is a nice place, and I didn't expect to hear kids running the halls on their way to the elevator for the pool. And yes, I have children. I just wouldn't have ever thought to take them here.

I would absolutely stay here again, regardless of the noise. The capital hill district does get loud on the weekends - but in a great way.

  • Stayed: June 2014, traveled on business
    • Value
    • Sleep Quality
    • Service
1  Thank Laurie S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Silver Cloud Hotel - Seattle Broadway

Address: 1100 Broadway, Seattle, WA 98122-4202
Phone Number:
Location: United States > Washington > Seattle
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#4 Luxury Hotel in Seattle
#5 Family Hotel in Seattle
#7 Business Hotel in Seattle
#10 Best Value Hotel in Seattle
#22 Romantic Hotel in Seattle
Price Range: $148 - $334 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Silver Cloud Hotel - Seattle Broadway 4*
Number of rooms: 179
Official Description (provided by the hotel):
Located in the trendy Capitol Hill neighborhood, the Silver Cloud Hotel Seattle - Broadway is directly across the street from Seattle University and Swedish Medical Center. Our hotel near downtown Seattle is designed with both the business and leisure traveler in mind; all rooms include complimentary high-speed wired and wireless Internet access, microwaves, and refrigerators. Our Capitol Hill hotel also features an indoor pool as well as fitness and business centers. With downtown Seattle only nine blocks away, the local area shuttle can take you to some of the city's finest restaurants, shopping and theaters in just minutes. In addition, be sure to stop by the city's bustling Pike Place Market during your stay. The Silver Cloud Hotel Seattle - Broadway is proud to present our new restaurant Jimmy's on Broadway. Building on the success of Jimmy's on First at our Stadium property, Jimmy's on Broadway will offer the same energetic atmosphere and culinary experience featuring full-service breakfast, lunch and dinner seven days a week. ... more   less 
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Also Known As:
Silver Cloud Hotel Broadway

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