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“Great location and service”

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Silver Cloud Hotel - Seattle Broadway
Ranked #4 of 101 Hotels in Seattle
Certificate of Excellence
Sarasota, Florida
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
“Great location and service”
Reviewed May 27, 2014

Reservations made easily. Special arrangements allowed for our teenage son in the military to check in a day ahead of our arrival. Roma were great, restaurant food was great. Shuttle was convenient to downtown activities and train. Free laundry facilities on each floor too if needed.

  • Stayed May 2014, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Lori S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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1,093 reviews from our community

Traveler rating
    698
    318
    52
    20
    5
See reviews for
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (226)
Date | Rating
  • Arabic first
  • Chinese (Simplified) first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Portuguese first
  • Spanish first
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English first
Burnaby
Level 5 Contributor
45 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 39 helpful votes
Reviewed May 23, 2014

We stayed one night and found this hotel to be very adequate. Our room was quite and roomy, we had a microwave and mini fridge and sink. I did find that the blanket was a bit flimsy, and I usually remove the bedspreads in hotels The shower pressure was excellent. There are several restaurants in the area, we walked out at dinner and found a wonderful brick oven pizza place just a few blocks away, Via Tribunali. The hotel has a free shuttle to the Pike place market or the downtown area and it came in useful. The drivers are the most friendly people! The front desk staff were also extremely helpful, Jennifer was super helpful and kind. The restaurant adjacent was too pricey for us, we had breakfast there in the morning. We would stay there again for sure. We would have liked to have had more time to check out the area.

  • Stayed May 2014, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
5 Thank rosebuddy3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
NY
Level 4 Contributor
36 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed May 23, 2014

While the location is not in the heart of downtown, this property makes up for it with a shuttle that gets you to the main city attractions(Public Market, Westlake shopping , Safeco Field). We never waited more than 10 minutes to be picked up for a free ride to wherever we wanted to go. The room had a microwave, refrigerator and Aveda bath products. It was very clean and well appointed. The staff could not have been more accommodating and helpful. The food at Jimmy's in Broadway was very good and they have 2 Happy Hours per day!!

  • Stayed May 2014, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank sandgk
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Level 3 Contributor
16 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
Reviewed May 21, 2014 via mobile

The location was great in the capital hill area. The and the hotel room was clean, comfortable, and nice. Thw only complaint is I was they didn't charge for parking, and provided a complementary breakfast.

  • Stayed May 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Joanna S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jerusalem, Israel
Level 6 Contributor
227 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 162 helpful votes
Reviewed May 19, 2014

I stayed here for 4 nights while attending a family Bar Mitzva. I was very impressed with my room (#319), though late at night, one could here rowdy university students outside (I assume they were students because the university is next door).
The Front Desk staff were very helpful; the 'shop' next to the Reception is very convenient, if a bit expensive; the maids were not very helpful, though. I would improve this aspect, if I were the owner.

  • Stayed May 2014, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank BunclodySenator
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ChaunceyDeVitis, General Manager at Silver Cloud Hotel - Seattle Broadway, responded to this review, May 21, 2014
Dear BunclodySenator,
I appreciate you taking the time to submit a review from your recent stay with us. We love hearing how our guests enjoyed their time with us and I was happy to see that you had a nice stay. I would welcome the opportunity to learn more about your housekeeping experience so we can ensure our guests continue to receive the highest level of service. Please contact me at your convenience if you wish to discuss at chaunceyd@silvercloud.com or at 206.204.1180. We hope to have you back as our guest again soon!

Warm Regards,
Chauncey DeVitis
206.204.1180
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Level 3 Contributor
14 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
Reviewed May 13, 2014 via mobile

We just stayed here over the weekend. Clean comfortable and a great location. Hotel staff was helpful and friendly. Loved the shuttle downtown they even dropped us off at a spot not on the list. I will stay here again and tell my friends who need a place to stay when in Seattle.

Stayed May 2014, traveled with family
Helpful?
3 Thank Vickig5
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Phoenix, Arizona
Level 4 Contributor
30 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed May 13, 2014

I went to Seattle in April to visit my son who attends Seattle Central College. I stayed 4 nights at the Silver Cloud. The shuttle picked us up one short block away from the light rail. The shuttle service was convenient & fairly timely, there was only one "misunderstanding" where they did not pick me up at my location. The rooms were clean, maid service was a tad slow, but good. The staff at the front desk & shuttle drivers were outstanding, very helpful & nice to chat with. The pool was nice, the only draw back was walking across the cold parking structure in a wet suit. The exercise room was nice, but no free weights, they were on order. The fridge, micro wave & complimentary laundry facilities are definitely a plus. I felt very much at home there & will stay there again.

Room Tip: ask for a quiet room in the back to avoid traffic on Broadway
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  • Stayed April 2014, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank luvtravlin53
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ChaunceyDeVitis, General Manager at Silver Cloud Hotel - Seattle Broadway, responded to this review, May 21, 2014
Dear luvtravlin53,
Thank you for staying with us during your visit to Seattle and thank you for submitting a Trip Advisor Review. Guest feeback is a very important tool for us and I appreciate your comments. I am sorry there was a misunderstanding with the shuttle service and hope it was quickly rectified for you. Also, the free weights are indeed on order and we hope to have them installed in the exercise room in the next couple of weeks. Thank you again for submitting a review! We look forward to your next visit.

Warm Regards,
Chauncey DeVitis
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Silver Cloud Hotel - Seattle Broadway

Property: Silver Cloud Hotel - Seattle Broadway
Address: 1100 Broadway, Seattle, WA 98122-4202
Phone Number:
Location: United States > Washington > Seattle
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#4 Luxury Hotel in Seattle
#5 Family Hotel in Seattle
#7 Best Value Hotel in Seattle
#7 Business Hotel in Seattle
#22 Romantic Hotel in Seattle
Price Range (Based on Average Rates): $$$
Hotel Class:4 star — Silver Cloud Hotel - Seattle Broadway 4*
Number of rooms: 179
Official Description (provided by the hotel):
Located in the trendy Capitol Hill neighborhood, the Silver Cloud Hotel Seattle - Broadway is directly across the street from Seattle University and Swedish Medical Center. Our hotel near downtown Seattle is designed with both the business and leisure traveler in mind; all rooms include complimentary high-speed wired and wireless Internet access, microwaves, and refrigerators. Our Capitol Hill hotel also features an indoor pool as well as fitness and business centers. With downtown Seattle only nine blocks away, the local area shuttle can take you to some of the city's finest restaurants, shopping and theaters in just minutes. In addition, be sure to stop by the city's bustling Pike Place Market during your stay. The Silver Cloud Hotel Seattle - Broadway is proud to present our new restaurant Jimmy's on Broadway. Building on the success of Jimmy's on First at our Stadium property, Jimmy's on Broadway will offer the same energetic atmosphere and culinary experience featuring full-service breakfast, lunch and dinner seven days a week. ... more   less 
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Also Known As:
Silver Cloud Hotel Broadway

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