I've signed up for numerous segway tours around the world. This company had by far the most unprofessional, sloppy business practice I've ever encountered. I would avoid this place by any means and try to sign up for the other major segway company in Seattle. There is a reason why one has more than 300+ positive reviews and this one only 20.
When we signed up for the tour, they did not ask the age of anyone in our group. Upon reviewing their website the night before, I noticed they had an age limit for anyone under 14. I called them up to let them know that our daughter was in fact under 14. The manager whom I spoke to insisted that their staff routinely check this info so that he was "positive" they had done what was necessary. He stated that he could not allow us a cancellation because they needed to "cover their end".
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