The room, view and location were perfect. It's right by the waterfront where the ocean liners come in. The room was very well kept, but there's an issue with the breakfast. We intentionally paid a higher rate to have breakfast included. The Hook & Plow restaurant supplies the breakfast, but they are a for profit restaurant. So naturally, they take whatever business they can on a 1st come 1st server basis. As a result we wound up waiting 20 minutes for our breakfast. It's not their fault, it's the hotel's. When I went to the desk to complain about the situation, the clerk argued with me. Citing that the restaurant was providing a service. I told her I knew that, but that wasn't what I paid Marriott for. There were several people complaining about the same thing. This obviously happens all the time. It's like I always say, there's no shortage of bad management.
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- Also Known As:
- Marriott Waterfront Seattle Hotel Seattle
- Marriott Seattle
- Seattle Marriott