Pre purchased tickets for my wife and I who were visiting Seattle for the day from the east coast. Called a week ahead of time and scheculed a 2 hour tour. When we arrived to the tour office the door was locked and looked abandoned. As I was standing at the door looking confused my phone rang and it happened to be the tour company on the phone. They appearently forgot that we had a tour reserved and thought it was for the following day. Not impressed by this operation one bit. Sorry but I have to give you 1 star for this reason!
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