I will start with the positives: This is a brand new hotel so the rooms are in excellent condition. The beds are comfy and the room has a nice large flat screen television. It is within walking distance to the Space Needle. The staff was very nice. The gym was excellent. The negatives: The breakfast is one of the worst continental breakfasts of any hotel I have stayed in. They could use another toaster and they were constantly out of everything and it was a very limited selection. The pool was freezing; mainly children were in it because the adults all felt it was way too cold. I guess they are trying to go on this plan where people check themselves in but it does not really work. People still come to the desk and the front desk employee is supposed to be a cook and front desk person so the waits were long at the front desk. Our keys would not work to the elevators and doors four different times so this wait at the front desk was very inconvenient. You would wait at the desk for them to be heating up cinnamon rolls for another guest. (Part of their job) This would be acceptable at a budget hotel, but not somewhere that is nearly $200 per night. Hopefully, in time they will work out their quirks. Normally, I would have given them a much lower rating but the staffs there is very nice and so were the rooms but be prepared for the negatives I mentioned.
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- Also Known As:
- Hyatt Place Seattle/Downtown Hotel Seattle