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“we checked on 7/9/14 good hotel” 5 of 5 bubbles
Review of Hyatt Place Seattle/Downtown

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Hyatt Place Seattle/Downtown
Ranked #29 of 100 Hotels in Seattle
Certificate of Excellence
San Juan, Puerto Rico
Level Contributor
46 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
“we checked on 7/9/14 good hotel”
5 of 5 bubbles Reviewed July 23, 2014

we checked this hotel before take a Alaska cruise , we are not dissappinet . front desk personal excellent service attent , shuttle for all seattle attraction very convinence and timely , fully recommend this hotel for future stay

  • Stayed July 2014, traveled with family
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank raul h
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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1,412 reviews from our community

Traveler rating
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    135
    36
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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (261)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Korean first
  • Portuguese first
  • Spanish first
  • Any
English first
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 bubbles Reviewed July 20, 2014

We checked in on 7/8/14 for a 2 night stay and were not disappointed. Matt at the front desk cheerfully checked us in early to a room on the 9th floor facing the Space Needle. Our room was clean and the furniture was spotless. The breakfast was more than adequate and the shuttle service for a drop off at a restaurant was perfect. Great location and very friendly service at the desk. Although we did not use it, they had a laundry room that was very clean and would be come in handy for traveling. We would certainly recommend this hotel.

Room Tip: Ask for a room on the side where Walgreen's is, facing the Space Needle
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  • Stayed July 2014, traveled as a couple
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
3 Thank LJWE
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Level Contributor
17 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
2 of 5 bubbles Reviewed July 15, 2014 via mobile

Room had used bar of soap in shower upon arrival. Asked for dirty linens to be changed after second night. Message must've gotten lost between front desk and housekeeping. Finally just started to strip the beds that needed changing so that it would get done. Bathroom floor unswept/unmopped during 5 day stay. Hotel is convenient to Space Needle but is surrounded by construction zones.

Stayed July 2014
Helpful?
4 Thank Franknkerry
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
St Louis, MO
Level Contributor
48 reviews
35 hotel reviews
common_n_hotel_reviews_1bd8 61 helpful votes
4 of 5 bubbles Reviewed July 15, 2014

We stayed here June 2014. The hotel was very clean, the bed more comfortable than other Hyatt Places I've stayed at (or we were really tired) and our son likes the small wall separation making it feel like he has a semiprivate room of his own. We were only in town 1 night and chose the location because of proximity to Space Needle. It was a quick, safe walk to and from Space Needle. Also some great museums right by the Space Needle. Across the street from hotel is Walgreen's to load up on drinks, etc., plus they have a good selection of items in the hotel. Breakfast is free and okay, nothing great.
The staff was very attentive and helpful. Only suggestion -- if hotel tells you about the Town Car service from airport to hotel, avoid it! The hotel confirmed what we needed to do and mentioned it was $40 cash. We had to wait over 30-40 minutes (after getting checked luggage, etc.) only to be picked up in dirty town car and were charged $45 cash when we got to the hotel. A taxi would have been better, at least we would have saved over 30 minutes standing outside in the rain at the airport.

  • Stayed June 2014, traveled with family
    • 3 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Service
Helpful?
2 Thank ShelbyJR
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Santa Clarita, California
Level Contributor
23 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
3 of 5 bubbles Reviewed July 13, 2014

The Hotel room was very clean. The breakfast was so-so and not one of the best I have had. This hotel offers a 24-7 shuttle service and it was really awesome. The Wi-Fi was in and out and not reliable. For a super central location, it is overall a good place.

Room Tip: Stay as high as you can if you have a view room
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  • Stayed July 2014, traveled with family
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
2 Thank jim u
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HyattPlaceSEA, Director of Sales at Hyatt Place Seattle/Downtown, responded to this review, July 15, 2014
Dear Jim U,

Thank you so much for your recent stay with us at Hyatt Place Downtown while you were in Seattle. We greatly appreciate the feedback from our guests and value any advice that you provide.

I have passed along the Wifi feedback to our IT department, and we will work on getting that connection increased.

Please keep us in mind for future visits to the Seattle area, as we would love to welcome you back.

Thank you again!

Sincerely,

Kelly Norwalk
Director of Sales
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Phoenix, Arizona
Level Contributor
8 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
1 of 5 bubbles Reviewed July 8, 2014

The room was smelly. The view of the needle was great. The front staff seemed to be busy with others and not really interested in assisting us with luggage, transportation or anything else. TV/satellite The staff was services were poor. We paid 20.00 to rent a new movie and it matrixed the whole time. The staff was nice enough to reverse the charge. We paid the same as for the Hyatt Grand.....bad mistake.

Room Tip: great view of the space needle
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  • Stayed July 2014, traveled as a couple
    • 1 of 5 bubbles
      Value
    • 2 of 5 bubbles
      Sleep Quality
    • 1 of 5 bubbles
      Service
Helpful?
2 Thank Sindi123
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HyattPlaceSEA, Director of Sales at Hyatt Place Seattle/Downtown, responded to this review, July 11, 2014
Dear Sindi123,

Thank you so much for your recent stay at Hyatt Place and your review on TripAdvisor. I’m sorry to hear that your accommodations were less than ideal and the service was poor. I have shared this feedback with my team and we are taking the necessary steps to ensure that this experience does not happen again. With that said, I would love to extend an overnight on us if you are ever in the Seattle area again. If that works, please email me and we will get that set up. Again, please accept my sincere apologies as your experience is certainly not up to our standards.

Sincerely,

Kelly Norwalk
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Schwenksville, Pennsylvania
Level Contributor
56 reviews
36 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
5 of 5 bubbles Reviewed July 5, 2014

Arrived very late, but the front desk was very welcoming. They were very helpful many times during our stay. The room was very spacious and comfortable. The breakfast was delicious. We would stay there again on our next trip to Seattle.

  • Stayed July 2014, traveled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank MeriAnneG
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HyattPlaceSEA, Director of Sales at Hyatt Place Seattle/Downtown, responded to this review, July 11, 2014
Dear Meriglo88

Thank you so much for your recent review on Hyatt Place Seattle/Downtown. We are thrilled to hear that you and your family enjoyed your stay with us while in the Emerald city.

Please let us know when you plan your next trip back to Seattle as we would love to welcome you back!

Sincerely,

Kelly Norwalk
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Hyatt Place Seattle/Downtown

Property: Hyatt Place Seattle/Downtown
Address: 110 6th Ave N, Seattle, WA 98109-5002
Phone Number:
Location: United States > Washington > Seattle > Lake Union
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Swimming Pool
Hotel Style:
#19 Romantic Hotel in Seattle
#25 Family Hotel in Seattle
#35 Business Hotel in Seattle
Price Range (Based on Average Rates): $$$
Hotel Class:3 star — Hyatt Place Seattle/Downtown 3*
Number of rooms: 160
Reservation Options:
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Also Known As:
Hyatt Place Seattle/Downtown Hotel Seattle

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