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Reviewed 3 weeks ago

Always a great experience this hotel is completely devoted to their brand of creating a treehouse with cookies (AMAZING COOKIES). Always clean, always comfortable, and always with little extras like the ability to stream to the TV and cookies. Did I mention the cookies?

Date of stay: January 2020
  • Trip type: Traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
1  Thank Robert M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Rye C, Guest Service Manager at The Maxwell Hotel - A Staypineapple Hotel, responded to this reviewResponded 3 weeks ago

Dear Robert M,

Thank you for taking the time to share your experience with us! We're delighted to hear that you enjoyed your visit in Seattle while staying at The Maxwell Hotel.

Thank you for choosing to Staypineapple while visiting our lovely city, and we hope to see you again should your future travels bring you to the Emerald City!

Sincerely,
Rye Cook-Biggert
Guest Service Manager
The Maxwell Hotel

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed 4 weeks ago

We had a spectacular time at the Maxwell this weekend!

The experience was amazing from the moment we walked in to the lobby. The staff checking us in was so friendly and the process was so smooth, we got parking passes lickety-split, and were up to our room within 5 minutes of arriving.

We were traveling with 2 dogs, and the hotel and surrounding businesses are more than dog friendly! We opted for the winter puppy package, so the dogs were greeted at the front desk with a biscuit and their name on the doggy chalkboard. In our room were two adorable (and based on dog behavior, very comfortable) dog beds, two tins of treats, doggy poo bags, and pineapple hospitality dog bowls! Every time we walked through the hotel, staff and guests were thrilled to see the dogs, and the neighborhood is great for walks and potty breaks. (Walks through Seattle Center are great with pups!)

The room was spacious and well stocked, and when we needed more mugs, coffee, and a corkscrew, staff got them to us right away! The beds were so comfy and I love the double comforter set up they have.

The hotel is perfectly located within walking distance to South Lake Union and Lower Queen Anne, and we had so much amazing food in the neighborhood (many places were dog friendly!) and great entertainment all within a few blocks. We took an evening stroll to the Space Needle, and could head back to the room any time without having to call a ride.

The bistro/coffee stand was perfect first thing in the morning when we got up, with delicious coffee and pastries, and again, every single staff member we interacted with was so friendly and helpful.

We will be back soon to explore more that the hotel and area have to offer!!

Date of stay: January 2020
Trip type: Traveled with family
Thank Islacbo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Rye C, Guest Service Manager at The Maxwell Hotel - A Staypineapple Hotel, responded to this reviewResponded 3 weeks ago

Thank you for writing such an Amazing review Islacbo!

We love that you and your pups loved your Staypineapple experiences with us and we look forward to seeing you all again!

We will certainly share your compliments with our team as they Love to hear when our guests enjoy so much!

Thank you again for taking the time to write to us, and for choosing to Staypineapple at The Maxwell Hotel.

Sincerely,
Rye Cook-Biggert
Guest Service Manager
The Maxwell Hotel

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Reviewed 4 weeks ago

Great 2 day birthday stay! (2nd stay same facility. Will be back!) Timothy at the bar was friendly & knowledgeable. Birthday Desmond at front desk was fun & other front desk people were friendly & great. No pomp & arrogance. Just fun stay!

Date of stay: January 2020
  • Trip type: Traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
Thank Road647163
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Lacey1234, General Manager at The Maxwell Hotel - A Staypineapple Hotel, responded to this reviewResponded 4 weeks ago

Hi Road647163,

Thank you for the great review and your continued support, we truely appreciate it. Thank you for choosing us to help celebrate your birthday and for the great mention to Timothy & Desmond, we're lucky to have them in our Pineapple family. We're very pleased that you enjoyed your stay with us again and we look forward to welcoming you back again soon!

Lacey King
General Manager

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Reviewed 4 weeks ago

The rooms and especially the bathrooms are a great size. Was really impressed that the rooms also had a microwave and unlimited bottled water. The bed setup is different to any hotel I've stayed in before (you have to arrange the duvets which are folded on the beds but there's guidance on how to) but they were super comfy.

While the hotel is to the north of the city, it's in walking distance (around 10 minutes) of the Space Needle, the Museum of Pop Culture and a monorail stop. There is also a free minibus run by the hotel every hour (you can book a place with the front desk) which was really handy - the driver was really friendly and had some great local recommendations.

Was overall very impressed by the hotel, it's staff and the amenities it offered (and their commitment to the pineapple theming!). Couldn't try them due to dietry requirements but there were free pineapple-shaped cookies offered in the lobby daily which was a great touch. The info at check-in also mentioned bike rental.

Looking forward to trying more StayPineapple hotels in future!

Date of stay: September 2019
    • Location
    • Sleep Quality
    • Service
Thank diablodancer
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Lacey1234, General Manager at The Maxwell Hotel - A Staypineapple Hotel, responded to this reviewResponded 4 weeks ago

Hi diablodancer,

Thank you for the great review.  We're very pleased that you enjoyed your stay with us and we look forward to welcoming you back to another Staypineapple hotel in the future.

Lacey King
General Manager

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Reviewed 4 weeks ago

Although the location was different than I expected, it was perfect for what we needed. Fun atmosphere and amenities. Food choices were good and prices were reasonable. Enjoyed the coffee bar and cookies with live music in the evening. Safe parking options. Staff was nice and attentive to needs.

Room tip: Wood floors, so if you have cold feet, bring slippers or socks.
Date of stay: January 2020
  • Trip type: Traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
Thank ebazenat
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Lacey1234, General Manager at The Maxwell Hotel - A Staypineapple Hotel, responded to this reviewResponded 4 weeks ago

Hi ebazenat,

Thank you for sharing your experience with the TripAdvisor readers.  We're delighted that you enjoyed your stay with us and we look forward to welcoming you back again soon!

Lacey King
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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