My boyfriend and I decided to take a trip to Seattle for our anniversary and chose the Maxwell Hotel based on positive reviews. We found it charming, clean, and inviting, but there were a few issues. We spilled leftover food onto the bed, so we left the card out saying we wanted the linens changed, but they weren't. Luckily, we had a room with two queens so we could just hop over to the other one. Also, the conditioner dispenser in our room was leaky, so by the time we woke up to shower, all of it was on the shower floor, and there wasn't any left. Lastly, and worst of all there was an incredibly loud, trashy, obviously drunk wedding party(or something along those lines) that ran around our floor until well after bar time both Friday and Saturday. I called the front desk to complain, and they said they'd be up to take care of it, but the obscene yelling, and noise persisted intermittently until well after 2:00am. Perhaps because they were a large group their comfort superseded my own, but I know others must've complained because of excessive shhhs and at least one crying baby coming from nearby rooms.
Overall, the hotel was a lovely place, but if the typical clientele is as sloppy and rude as our fellow floor mates from this trip, then I don't see us staying here for our next trip to Seattle.
- Official Description (provided by the hotel):
- The spirit of Seattle comes alive at The Maxwell Hotel. Every member of our experienced staff delivers genuine service from the heart. Our colorful and original interiors provide a warm and inviting ambience with delightful details such as our large mosaic pineapple, commissioned mural paintings and children's art tiles accenting the indoor swimming pool. Fun, creative, and unexpected touches like these make this downtown Seattle hotel an original Seattle icon. A short pace from the Space Needle and other attractions, your perfect Seattle home awaits. Staypineapple at The Maxwell Hotel. ... more less
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