My husband and I stayed at the Maxwell while I was in town for a convention. I cannot say enough good things about it - and, in fact, can't think of anything negative to stay at all. I felt as though we'd gone back in time to an era when customer service was paramount and the guest's comfort and convenience were priorities. Everything was set up to make our stay as seamless and enjoyable as possible. We were offered free parking and use of the free shuttle to complement our use of the monorail, so getting downtown was quick and easy. Because I was in town for business, I needed to do a lot of printing. Not only were there multiple computers and printers available for our use, but the staff declined to charge us for using them. The front desk staff was exceptional (one example of their great service: after we'd been in our room for about 15 minutes, they called to ask if we were happy with everything and/or needed anything else). We even had contact lenses delivered to the hotel which were waiting at the front desk when we checked in. Our room was large, spotless, and very comfortable, the housekeeping and maintenance staff were helpful and kind, and we had a great view of the Space Needle. We enjoyed the restaurant and coffee shop in the hotel, which were especially nice options when we were pressed for time. We loved Seattle, plan to go back, and will certainly stay at the Maxwell again!
- Official Description (provided by the hotel):
- The spirit of Seattle comes alive at The Maxwell Hotel. Every member of our experienced staff delivers genuine service from the heart. Our colorful and original interiors provide a warm and inviting ambience with delightful details such as our large mosaic pineapple, commissioned mural paintings and children's art tiles accenting the indoor swimming pool. Fun, creative, and unexpected touches like these make this downtown Seattle hotel an original Seattle icon. A short pace from the Space Needle and other attractions, your perfect Seattle home awaits. Staypineapple at The Maxwell Hotel. ... more less
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