We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Very unwelcome attitude, and not very helpful”

Best prices for -
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
Hostelling International Seattle at American Hotel
Reisterstown, Maryland
Level 5 Contributor
53 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
“Very unwelcome attitude, and not very helpful”
Reviewed October 14, 2013

When I arrived to this Hostle the guy behind the counter was so ignorant, and gave me one of the hottest room without A window facing A wall. He was not telling me the truth when I found out that there were other rooms available the next day with A window.
So he sent me to another room that night where there was trash all over the place, so again I had to go back to the desk, and ask for another room. Lucky there was another person while he was taking A break gave me A room with fresh towels, and A clean room with A window.

The worst part was that no one told me that I couldn't park my car in the parking lot, since an event was to be the next day. When I left the parking lot early that morning there was nothing that said no parking, or towed away anywhere. When I arrived back in the parking lot it was very dark, but when I woke up the next day my car was gone. The people at the Y.H. Didn't warn me, nor was there anything visible that says No Parking. Only one little board that said, No Parking as you drive into the parking lot. Anyone could of miss this.
No one at the Y.H. Would drive me to get my car, so I ended taking A bus, and the bus driver told me to watch my back where she left me off. It was near A train track, in back of A building in the most dangerous area of Seattle. Graffi were everywhere, and gang were very scary, and known to be there in A abandon area. It took me almost 5 hours to find this place, and I was in tears. I had to risk it, and saw A door open, and ask for help to find where the towed area, and so filled with anxiety of no one to help me. I found A lady begging her to please help me, and she told me that this area is meant not be walking around. So after all of this the towed place charged me 600.00 dollars. Never again will I ever go back to this Youth Hostle.

Room Tip: Find another Youth Hostle that will help you, and to satisfied you.
See more room tips
  • Stayed November 2012, traveled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank GWYNNE W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AHManagement, General Manager at Hostelling International Seattle at American Hotel, responded to this review, October 16, 2013
Thanks for writing your detailed response. I have to point out a couple details. We have no rooms in the hostel without windows. All rooms have at least one window and some have two. My apologies for the less than satisfactory service. I will certainly review with all staff at our next meeting. If you were towed from the IPM parking lot, I've very sorry. They usually post a sign clearly stating parking will be unavailable if there is a neighborhood event. The streets are signed as well. Again, so sorry you had such a tough time finding your vehicle. I can clearly understand why you would be angry. Our building is quite old and has no A/C so on warm days it can get stuffy. We do have individual fans next to each bed to give some breeze. Feel free to contact me personally if you would like to discuss this further. Cheers and travel safe.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Write a Review

290 reviews from our community

Traveler rating
    61
    116
    84
    20
    9
See reviews for
16
42
141
9
Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (39)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Korean first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Any
English first
Vancouver, Canada
Level 4 Contributor
35 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
Reviewed October 7, 2013

Was my first time in Seattle, the was the first hostel I ever stayed in across the boarder so maybe my expectations could be higher than norm. For the most part the place was great, the desk was nice and helpful, the room was very clean. Just about everything was excellent except for two things.

One was the noise, could basically hear any conversation going on the next rooms no matter how low or high which can be annoying when you are trying to get a early start on the next but you can't because 6 guys are joking around in the next room. Also could heard basically everything else going on in that wing.

Second which isn't so bad but annoying was the WiFi was terrible, when it was working it was ok but that was it, when it was working. Most of the time it was cutting off and I would have to wait 5 minutes just for it to allow me to go onto the next page. Maybe it was the weekend when their server was unstable but for that weekend the WiFi connection was horrible.

Outside of that I would recommend this place to anyone, it is close to the train station, place is clean and you can't really complain about the price.

  • Stayed October 2013, traveled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank metalwolf8
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AHManagement, General Manager at Hostelling International Seattle at American Hotel, responded to this review, October 16, 2013
Glad your stay was relatively good. We are working very hard on the Wi Fi connections. Hope to see a big improvement soon! Cheers and travel safe.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Vancouver, British Columbia, Canada
Level 6 Contributor
116 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 49 helpful votes
Reviewed October 1, 2013

This was my first hostel to stay in, and I must say it was a great first experience. The staff were friendly, the price is very affordable, the kitchen was well equipped with all you need to cook and there was plenty of seating. The internet in the rooms was a little sucky, which just poached me into the communal areas, which for me was a good thing as I was travelling solo and for my first time.

  • Stayed May 2013, traveled solo
    • Value
    • Location
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
1 Thank Chloe B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AHManagement, General Manager at Hostelling International Seattle at American Hotel, responded to this review, October 16, 2013
We really appreciate the kind comments. Glad you connected with other travelers as hostelling is meant to connect folks from other countries. We are working on the internet as I speak and hope to improve our entire Wi Fi experience.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Coos Bay, Oregon, United States
Level 3 Contributor
13 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed September 26, 2013

i stayed at the american hotel in china town seattle. i had a relaxing time there also the place was very quiet. they also have cookie night and movie night there.i will stay there again the hotel was over all clean.

Room Tip: always ask to get a bottom bunk next to a window either call or ask the desk.
See more room tips
  • Stayed September 2013, traveled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank JASONALLEN77
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AHManagement, General Manager at Hostelling International Seattle at American Hotel, responded to this review, October 16, 2013
Thanks so much for your kind comments. Travel safe and we hope to see you again.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Seattle, Washington
Level 2 Contributor
7 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed September 26, 2013

Almost everything about this hostel was great. Everything was clean, the lounge was nice, the breakfast was good, staff are nice and helpful. The only real problem I had were the noisy doors. All the doors have some kind of latch which closed with this loud sound that reverberated through the whole floor, and was 10X noisier when guests just walked away and let the doors close by themselves. This was the bedroom doors, the doors to the lobby, the lounge doors, all of them. It wasn't really a problem during the day, but at night, guests were coming in until quite late and the noise was unbelievable, then it started again at 5-6am with the early risers. I wasn't able to sleep more than a few hours all night long.

  • Stayed September 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Cerys D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Larry L, General Manager at Hostelling International Seattle at American Hotel, responded to this review, September 30, 2013
Thanks so much for your observations. Our doors are original to the hostel. They can be noisy if guests aren't careful closing them. We have posted signs asking folks to "please close doors gently". Doesn't always produce the desired resutls. Please accept my apologies for the noise.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Brisbane, Australia
Level 3 Contributor
12 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed September 20, 2013

The staff where helpful, location fairly convenient as was close to public transport. The hostel itself was predominantly clean (I did find my room dusty but I am sensitive to that), the rooms large. The bathrooms where not fantastic, but of adequate standard. Good communal spaces and a decent kitchen.

Would stay here again.

  • Stayed September 2013, traveled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank happy_traveler1985
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Larry L, General Manager at Hostelling International Seattle at American Hotel, responded to this review, September 24, 2013
We appreciate your input and patronage. Thanks for the kind comments.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Vancouver, Canada
Level 1 Contributor
3 reviews
Reviewed September 15, 2013

i stayed three nights, i was helped with everything i asked for help with, the staff at the reception were friendly and informative, the staff in the kitchen were kind and friendly too. it was clean, safe, with many different rooms for different modes of 'hang out'.

the hostel was RIGHT NEXT to where the bolt bus drops you off, (and where all the other busses seem to originate from) and so close to the market, i walked and cycled everywhere. they stored my bike safely in the basement too.

you can get two very cheap and beautiful bus rides east and have a coffee and slice of cherry pie in the twin peaks diner where it was filmed. awesome.

Stayed September 2013, traveled solo
Helpful?
Thank jah h
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Larry L, General Manager at Hostelling International Seattle at American Hotel, responded to this review, September 24, 2013
Thanks so much for your kind comments. We certainly appreciate the feedback. Cheers and travel safe.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Hotels you might also like...
Travelers also viewed these Seattle hotels
Pioneer Square
Best Western Plus Pioneer Square Hotel
Downtown
Kimpton Alexis Hotel
Kimpton Alexis Hotel
#4 of 101 in Seattle
2,041 reviews
Pioneer Square
Courtyard Seattle Downtown/Pioneer Square
Show Prices
Show Prices
Show Prices
Show Prices
Show Prices
Show Prices

Been to Hostelling International Seattle at American Hotel? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Hostelling International Seattle at American Hotel

Property: Hostelling International Seattle at American Hotel
Address: 520 S King St, Seattle, WA 98104-2834 (Formerly American Hotel)
Location: United States > Washington > Seattle > International District
Hotel Style:
Ranked #5 of 25 Specialty Lodging in Seattle
Price Range (Based on Average Rates): $
Number of rooms: 90
Official Description (provided by the hotel):
Hostelling International Seattle, Seattle’s premier hostel, which is conveniently located at the historic American Hotel in the International District of downtown Seattle.Renovated in 2009, Bicycle rentals, Common rooms, Computers (to check e-mail and the web, print boarding passes, etc.),Credit cards accepted,Discounts to Seattle attractions,Grocery store (one-block away), kitchen (self-serve), laundry, & library/game room. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Booking.com so you can book your Hostelling International Seattle at American Hotel reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing