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Reviewed January 20, 2020 via mobile

From the time i checked in with Matthew (who is great) with his friendly personality and professionalism;To having a nightcap at the bar with Terri, this Embassy Suites in Seattle has raised the bar on my expectations from other hotels in the future. The breakfast and daily reception @ the end of my work day was an added bonus. I am a member of the awards program and will look to stay @ Embassy Suites for future travel. Please acknowledge/reward Matthew for is impeccable service. I had a few complications and he took care of it right away. So much so that i have no complaints about my stay. The room was also clean and up to date which i absolutely love.

Date of stay: January 2020
Trip type: Traveled on business
Thank Ccpope
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
487nicholask, General Manager at Embassy Suites by Hilton Seattle Downtown Pioneer Square, responded to this reviewResponded 4 weeks ago

Greetings from Embassy Suites Seattle,

Thank you so much for taking the time to share such a thoughtful review on your most recent experience at our hotel. We truly appreciate your kind words and will make sure to share your comments with both Matthew and Terri. Thank you again and we look forward to your next visit to Seattle.

Nicholas Kuhns
Hotel General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed January 19, 2020

Room service was excellent. Attention to detail folding my clothes was appreciated. Breakfast with range of healthy options for a diabetic. Offered directions to quality hotels. Located next to train station.

Date of stay: January 2020
  • Trip type: Traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Embassy Suites Hotels
Thank Richard G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
487nicholask, General Manager at Embassy Suites by Hilton Seattle Downtown Pioneer Square, responded to this reviewResponded 4 weeks ago

Greetings from Pioneer Square!

Thank you for your great review. We were so happy to hear the you had an overall positive experience on your last visit and we look forward to you staying with us again in the future.

Nicholas Kuhns
Hotel General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed January 4, 2020

Planned a girls weekend away and this property was perfect. Beautiful room looking out onto tree-lined streets and very fun tech. Use their Alexa to control room temperature and check out. Run your phone's TV apps through to their TVs. We had trouble with this, and a big thank you to Mark and Paul on their IT staff, who were both patient and hilarious when we called them 3 times to our room to help us figure it out! This hotel is close to everything - you can walk to Pike's Place Market and then take the free Seattle Waterfront Shuttle (offered through the Downtown Seattle Association) to the Space Needle. Check the website - the shuttle might only be offered in summer and fall. Plan on having a late lunch out, because breakfast at this hotel is amazing. Variety of options rivals that of a cruise ship, but better quality food and a lot less crowded! They also offer a free evening happy hour at this hotel with cocktails and plenty of snacks. It actually makes a great light dinner. Also, the pool! A must see even if you don't plan on swimming with a fun view right into Century Link Stadium (unfortunately your view of any game is blocked by a giant statue.) While you're here, take a minute to peak into King Street train station right next door. Such a beautiful old train station built in 1906 and recently renovated to it's former glory. Overall great place, superb service. Well done, Embassy Suites!

Date of stay: October 2019
3  Thank Navigate586750
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
487nicholask, General Manager at Embassy Suites by Hilton Seattle Downtown Pioneer Square, responded to this reviewResponded January 6, 2020

Greetings from Pioneer Square!

Thank you for your wonderful review. We were so happy to hear that you had an overall positive experience on your last visit and we appreciate your comments regarding our hotels convenient downtown location, room accommodations and our food and beverage offerings. We will share your feedback with our team members and we look forward to you staying with us again in the future.

Nicholas Kuhns
Hotel General Manager

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Reviewed January 2, 2020

The rooms are well appointed and super comfortable. The indoor pool on the 8th floor has a direct view into Century Link field. The kids loved the spacious pool and hot tub and my husband and I enjoyed the super huge fitness center. Would definitely stay here again!

Date of stay: December 2019
  • Trip type: Traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Embassy Suites Hotels
Thank 12kristinmb
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
487nicholask, General Manager at Embassy Suites by Hilton Seattle Downtown Pioneer Square, responded to this reviewResponded January 6, 2020

Greetings from Pioneer Square!

Thank you for your great review. We were so happy to hear the you had an overall positive experience on your last visit and we look forward to you staying with us again in the future.

Nicholas Kuhns
Hotel General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed December 30, 2019

Wonderful service, wonderful people there, very patient and understanding. Seemed like the whole trip was worry and hassle free just how i like it. Would definitely stay there every time i return. Once again thank you for your hospitality.

Date of stay: December 2019
Trip type: Traveled with friends
Thank jgutz66
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
487nicholask, General Manager at Embassy Suites by Hilton Seattle Downtown Pioneer Square, responded to this reviewResponded December 31, 2019

Greetings from Pioneer Square!

Thank you for your great review. We were so happy to hear that you had an overall positive experience on your last visit and we appreciate your comments regarding our hotels service, team members and their overall hospitality provided. We will share your feedback with our team members and we look forward to you staying with us again in the future.

Nicholas Kuhns
Hotel General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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