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“Amazing showers and good view”

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Four Points by Sheraton Downtown Seattle Center
Ranked #50 of 103 Hotels in Seattle
Certificate of Excellence
Reviewed April 6, 2012

My main memory was that it has the best shower head I've probably ever experienced. Also there was a view of the Space Needle from the balcony of our room. It's a fairly short walk to the Pacific Science Centre and even shorter to the bus stop that we used to go watch a Seattle Seahawks game. From memory the beds were good too but they have probably been changed by now. The breakfast was yummy. A great value hotel.

  • Stayed: December 2011, traveled with friends
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1  Thank MandaBeck
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Reviewed April 5, 2012

Our family stayed there for one evening in March and were not impressed. The hotel is newly renovated, however the building is quite old. You can hear people walking, talking, running. If you have kids staying above your suite, good luck on getting any sleep. While having breakfast, in the morning, the fire alarm went off, and it was very loud and went off for quite some time, possibly 10 min, we were all looking at each other, thinking what to do, while the staff was walking around casually, there was no direction, evacuation procedure, zero communication. Finally, we asked one of the servers if he knew what was happening, he explained that ‘’they’’ will be here soon to fix it. That was it. After we checked out, my wife realized that she had left her gold bracelet on the night table. We phoned the hotel and returned only to find nothing and that the staff ‘’no e speak English’’. Only the cleaning staff has access to a securely card-lock controlled room. We are told basically too bad, so sad. We wrote letter and called the hotel and head office. The same response, ‘’sorry, could not find it’’ Basically, the gold bracelet walked out of the room on it’s own. Very dissatisfied and unhappy. Very unresponsive management. Will not stay there, nor will we recommend it. We paid $$ to stay at a hotel and get robbed.

Room Tip: Keep an eye on your possessions, cleaning staff steals !
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  • Stayed: March 2012, traveled with family
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1  Thank N J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Shanna K, General Manager at Four Points by Sheraton Downtown Seattle Center, responded to this reviewResponded April 12, 2012

Dear Valued Guest,

We appreciate your candid response. I apologize on behalf of Four Points by Sheraton that your stay was not as expected.

Yes we are a fully renovated new hotel in Seattle, and I apologize for the fire alarm. When this happened we were instructed by the Fire Department to wait until they arrived to silence it.

Regarding your gold bracelet, as we discussed earlier, we did do a thorough investigation looking for this and questioned our staff. The Housekeeper that cleaned your room is a trusted and valued employee. It is unfortunate the bracelet was missing, but were not able to locate it anywhere.

I apologize for these situations again. By far, most guest experiences here are excellent and guests are pleased. If we are able to have you back please contact me so that I can personally make sure we take care of your stay.

Thank you,

Joe Alberts
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed March 31, 2012

Place is all new. Great rooms, beds, & bathroom. Love the long vanity for my stuff, needs hairdryer mount. Free coffee & tea in alcove of dining room. Computers available also. Next to Bill Gates Foundation, & Seattle Space Needle. If you are a walker this is great. Take free buses in bus zone to outside areas of zone. Supermarkets & restaurants nearby. Walk through hilly residential neighborhoods of Queen Anne. Parking on street is free & safe, just read the signs.
Police ticketing for jaywalking or stepping off sidewalks while waiting to cross!!!

  • Stayed: March 2012, traveled with family
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2  Thank echo4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed March 27, 2012

My wife and I love to visit Seattle on the weekend and enjoy the downtown life. We found this hotel via the Internet and thought we'd give it a try. We were pleasantly surprised. It's right next to the Seattle Space Needle, a short cab ride into the downtown core and Pike Place Market. Clean and spacious rooms and very polite staff. To boot there was free parking on the street. Our only complaint was the roadwork contruction that was happening at the time that woke us up a bit early in the morning.

Room Tip: As for a room not facing the local road construction (if still happening)
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  • Stayed: March 2012, traveled with family
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2  Thank LaidbackTravelers
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed March 16, 2012

I used my points to stay in this hotel which is nice, the room is not big but is what you expect for the Four points. Nice and fast wifi connection

  • Stayed: March 2012
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1  Thank TNLS
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed March 14, 2012

The hotel is about a half mile from the space needle and about a mile from downtown which made it a great location for sighseeing. My only complaint about this hotel is that it is literally behind a construction site. If you are an early riser, this should not be a problem for you, but otherwise expect to hear jack hammering around 8 am. I believe that's when the construction noise began. Other than that, this is a great place. The rooms were clean and service was fast and friendly. The beds were super comfortable and there is also a fitness center on the premises. Parking is $12 a night in a secure underground garage which is a lot better than the $35 a night quoted by downtown hotels. Wi-fi is also free so overall this was a pretty good deal.

  • Stayed: March 2012, traveled with family
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Thank Caroline L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed March 2, 2012

This is our second stay at this establishment. It was much nicer when it was Comfort Inn, the amenities were much better, especially the continental breakfast and we didn't have to pay for parking. This year, we got two towel sets for a two bedroom room, the coffeemaker made one cup of coffee at a time. The beds were full size, not queens, the only improvement that I saw was the huge flat screen TV. There was only one person in the hotel that was helpful and had a smile. The rest of the people there looked like they were miserable. I will look for another place to stay next year.

  • Stayed: February 2012, traveled with family
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1  Thank Kathy N
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Four Points by Sheraton Downtown Seattle Center

Address: 601 Roy St, Seattle, WA 98109-4242
Phone Number:
Location: United States > Washington > Seattle
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Suites Wheelchair access
Hotel Style:
Ranked #50 of 103 Hotels in Seattle
Price Range: $115 - $274 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Four Points by Sheraton Downtown Seattle Center 3*
Number of rooms: 158
Official Description (provided by the hotel):
Where the Action Is. The recently-renovated Four Points by Sheraton Downtown Seattle Center is close to all the city’s hotspots. You can walk to the Space Needle, Pike Place Market, and great restaurant and shopping districts. We also make it easy to drive around, with garage parking and nearby highways.Everything You Need. Our business center has free High Speed Internet Access so you can stay busy, and the workout room is open 24 hours a day. Enjoy a great meal by our cozy fireplace or a tasty drink at the bar. And we have a 529-square-foot event room, a boardroom, and a courtyard for any meeting or event you have in mind. Space Needle Views. Choose from our 158 guest rooms and suites, featuring a king or double Four Points by Sheraton Four Comfort Beds™. You’ll get plenty of free extras, like Showtime on a 42” Flat Screen Television and in-room coffee and tea. ... more   less 
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Also Known As:
Four Points By Sheraton Downtown Seattle Hotel Seattle
4 Points By Sheraton Downtown Seattle Center
Comfort Suites Downtown
Comfort Suites Seattle
Seattle Comfort Suites

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